IGS Energy (igs.com) has a 4.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Utilities and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-10.
I have always had success with IGS Energy. They are professional when you call. And they respond in a reasonable amount of time.
We appreciate your kind words, Andrea. It means a lot to our team! - Rebekah S
Very nice, very informative about How everything works.
We’re so happy to hear this, Annalouise. Thanks for being part of our community. - Rebekah S
Jeffrey, thank you for reaching out to IGS Energy. Our goal is to make sure our customers feel confident in choosing us. We would love to answer any questions or concerns you have about our products. We reached out via phone and left a message. If you would like to review your account, please give us a call back or email us at [email protected]. - Rebekah S
Rudolf, at IGS Energy we believe in transparency and ensuring our customers have the information they need to make informed energy choices. We appreciate your feedback and would welcome the opportunity to learn more about your experience. We attempted to reach you by phone but were unable to connect. Please feel free to call us at 1‑800‑280‑4474 or email [email protected] so we can discuss this further. - Rebekah S
have been a long time customer since around 2000
Thank you for the great review, Gordon! We’re proud to have earned your trust. - Rebekah S
The representive was good. Also he was truthful. He explained everything to me. A good experience.
Chris, we're happy to hear about your experience with our team! -Cullen
Your representative was knowledgeable and polite and explained every thing I had questions on
Donald, thank you for providing us with your feedback. We're happy to hear about your experience with us! -Cullen
Very easy to sign up. Easy to use website.
Craig, thank you for letting us know about your experience and choosing IGS Energy! -Cullen
Just knowing getting the best cost possible is awesome.
Paula, we're happy you have chosen IGS for your energy needs! -Cullen
Donald, thank you for choosing IGS for your energy needs! -Cullen
The last three Customer Service Representatives I spoke with were very professional, polite, courteous, and knowledgeable about the services provided by IGS.
Thanks for your review! We're thrilled to hear you've received quality customer service from our team. -Cullen
The customer service representatives are knowledgeable and friendly at the same time! We at 5530 Northford appreciate good customer service in this day and time. Sincerely, The Burts
Thank you for your feedback! Our team works hard to educate our customers and provide an exceptional experience and we’re glad to hear this feedback. -Cullen
The young man who came to the door was informative and had our account at his fingertips. He also explained options if we decided against it. We had 3 days to think it over. He was respectful and not pushy!
Ruth, thanks for the review! We're happy to hear you’re having a good experience with us and we’re always here to help. -Cullen
The Spanish speaking ladies who attented me were courteous,polite . They explained very well what to do
David, thanks for the review! We're happy to hear you’re having a good experience with us and we’re always here to help. -Cullen
The representative Noah Mottashed was very knowledgeable and informative. Such a kind gentleman. Took his time explaining everything to me. Great experience
Lori, thank you for taking the time to leave us this awesome review! It's great to hear about your wonderful experience with Noah. I’ll be sure to pass this feedback along to our team. -Cullen
The representative was extremely helpful in renewing my account, explaining everything in detail and making it a very pleasant experience.
Russell, thank you for your feedback! Our team works hard to educate our customers and provide an exceptional experience and we’re glad to hear this feedback. -Cullen
Staff and service - Matt
Don, thank you for your review. We're glad to hear you had a great experience with our team and we’re always here to help! -Cullen
The door to door team guy is always so polite and helpful and makes it easy to understand the different companies
Shirley, thanks for the review! We're happy to hear you’re having a good experience with us and we’re always here to help. -Cullen
我在 IGS 工作了 8 年，他们总是非常乐于助人，并且对他们的服务非常了解。他们的客户服务非常好，我总是得到很好的价格。
Soraya, thanks for the review! Our team is grateful for customers like you. -Cullen
Saying he talk to my husband 2 day ago and it was me then getting a call calling me honey different person I hung up I'm not ther honey
Denise, thank you for sharing your feedback. We'd like the opportunity to discuss your experience further and have attempted to reach you by phone. Please give us a call at 800-280-4474 at your convenience. We look forward to speaking with you. -Cullen
203 reviews matching