They do what they promise
They do what they promise. Shields from "bad guys".
About Incogni
Data updated- Website
- incogni.com
- Category
- Electronics & Technology
- Location
- United States · Los Angeles
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 100% (23/23)
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Is Incogni legit?
Incogni (incogni.com) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
This service claimed they be able to reduce my spam emails.
This service claimed they be able to reduce my spam or junk emails and that sounded good so I signed up for a year. I usually got less than a hundred spam/junk emails a day. It seems like within a week of signing up, I started getting more and more. It has only been a month and today I got 350 spam/junk files. I have never received this many of these files before and I have scroll through all of them to ensure some are just sent there by mistake. This wastes a lot of time for me. I have never got this many of these junk files before and I have had this email address for 15 years. It has to be something with this service and it really seems like they are doing nothing good for me but increasing the spam / junk files when the only reason I signed up was to reduce the number of these files. I am not happy with this result!
Reply from Incogni2026-06-26
Thank you for taking the time to share your experience, and I'm sorry to hear about the frustration you've been dealing with. Incogni focuses on removing your personal information from data brokers and people-search sites, which helps reduce unwanted contact over time. However, it's important to note that data removal is a gradual process, and the volume of spam you receive can be influenced by many external factors unrelated to our service—so the timing here is very likely coincidental rather than caused by Incogni. If you need anything else or have any further questions, please don't hesitate to contact us at [email protected]. We're here to help.
Data brokers worst nightmare
A company that wages war against data brokers on my behalf. I highly recommend this company.
"HIGHLY RECOMMENDED", everyone needs this app!!!
Everyone should have this, it works very well. I should of bought this a longtime ago. My phone hasn't been this quiet in years unbelievable. Highly recommended if you're tired of those spam calls, spam emails, those damn scammers etc. Go and get yours today. Thanks Incogni for being there. A+
Dont trust the money back guarantee
Unfortunately the service didn't do what I was hoping as being based in the UK, they dont cover removal of phone numbers and only handle email. That product they provide is what it is, however I have requested a refund twice now under the 30 day money back policy, the first request raised within a day of signing up, the second a week later, and a few weeks on am yet to have any response. The 1 star is for total lack of customer service and the money back guarantee being worth nothing if they dont ever respond.
Reply from Incogni2026-06-26
Thank you for taking the time to share your feedback, and we're sorry to hear your experience hasn't met your expectations. For customers outside the United States, there's no need to provide a phone number, as it generally isn't required for successful data removal in those regions. Please rest assured that if a phone number appears alongside your name, email, or address in a broker's database, our process will still identify and remove it — even if you haven't provided it to us directly. Regarding your refund request, our customer support team responds to emails within 24 hours, so if our messages haven't reached you, it's possible they're being filtered or blocked by your email client. We'd kindly ask you to check your spam or junk folder, and to reach out to us directly via live chat so our team can locate your requests and resolve this for you as quickly as possible. We genuinely want to make this right and ensure your refund is handled under our 30-day money-back guarantee.
It has been great.
It has been great, I noticed the changes since day one reducing the spam calls and emails.
Less spam better control
Far Reaching
Easy and VERY comprehensive; never realized how extensive the loss of privacy was!
I signed up for there service to…eliminate a few spam emails
I signed up for there service to eliminate a few unwanted emails. A couple of hours later I was hit with emails from all over the globe. I basically have to change my email which was on my business cards. Totally frustrating
Reply from Incogni2026-06-24
Thank you for sharing your experience, and we're sorry to hear about the frustration you've been dealing with. It's unusual for an increase in spam emails to occur immediately after signing up for Incogni, as our service begins submitting data removal requests on your behalf rather than sharing your information. Spam often originates from older data leaks, previously collected marketing lists, or existing databases that may continue circulating your information independently of our service. It's also important to note that data brokers have legal timeframes to comply with removal requests, typically up to 30 days under GDPR and PIPEDA, or 45 days under CCPA. Even after a broker removes your information, organizations that previously obtained your data may take additional time to update their contact lists, so results are not always immediate. We understand your concerns and would be happy to review your case in more detail. Please don't hesitate to contact our support team at [email protected].
EZ to use
EZ to use, Incogni asks for feedback, So far so good!!
Deceptive pricing - Signing up for a promo just doubles the regular price
I have considered trying Incogni for a while, but wow, did that come to a quick stop today when I tried to use a promo code. "Regular" price: $179.88 Oh look, there's a promo code for 58% off! TVDEAL is the code, Now 'regular' price is $359.76. Anyway, I filed an FTC complaint based on the below. The FTC has guidelines requiring that a "former price" or "regular price" must be a bona fide price, meaning the item was actually offered at that price for a meaningful period of time to real customers. If the $359.76 price was only set moments before the promo, or was never genuinely charged to anyone, that's deceptive under FTC Act Section 5.
Reply from Incogni2026-06-24
Thank you for sharing your feedback. We're sorry to hear that our pricing presentation caused concern. We strive to make our pricing and discounts as transparent as possible, and promotional codes are intended to reduce the subscription cost rather than increase it. We'd appreciate the opportunity to look into what may have occurred during the checkout process. Please contact our support team at [email protected] with any screenshots or additional details, and we'll be happy to review this further with you. We take concerns about pricing transparency seriously and appreciate you bringing this to our attention.
I find this VPN service extremely easy…
I find this VPN service extremely easy to use and live with. Thanks
Incogni is a deeply disappointing and unreliable service
I paid for Incogni Unlimited specifically because it advertises Custom Removals as a premium feature handled by privacy specialists. My experience has been extremely disappointing. Incogni’s own help materials state that most Custom Removals are completed within 7–30 days, and in some cases may take up to 60 days. In my case, multiple requests sat there for more than 35 days without anyone apparently even reviewing them. When I contacted support, I was told they were overloaded. That is not an acceptable explanation for a paid premium plan. I paid for a service, not for excuses about internal capacity issues. When my requests were finally reviewed, several were rejected with statements such as: “The link you provided doesn’t expose personal information (email, home address, full name, etc.).” This was simply false. The pages I submitted clearly displayed my personal information, including my full name, address and more. In other cases, Incogni claimed they were “unable to contact the website.” However, the website’s contact email was publicly available in the footer, and when I contacted the same website myself, I received a response by the next business day. Based on my experience, the Custom Removals feature has not performed anywhere near what was advertised. The handling of requests looked careless, slow, and inaccurate. I expected a professional privacy service. Instead, I had to manually verify obvious mistakes and do part of the work myself. I cannot recommend Incogni Unlimited based on this experience. The marketing creates the impression of a premium, hands-off data removal service, but the actual execution was, in my case, unreliable and unacceptable.
Reply from Incogni2026-06-24
Thank you for taking the time to share your experience. We're sorry to hear that our Custom Removals service did not meet your expectations. While we strive to review and process Custom Removal requests as quickly as possible, processing times can vary depending on request volume and the complexity of individual cases. We understand that delays can be frustrating, and we appreciate your patience while our team works through requests. Regarding rejected submissions, our specialists review each request based on the information available at the time of assessment and the eligibility criteria of the service. In some cases, websites may also have different contact methods, response channels, or requirements that can affect our ability to successfully reach them. That said, we take feedback about potential inaccuracies seriously and continuously work to improve our review processes. We appreciate your comments, as they help us identify areas where we can improve. Additionally, we would be more than happy to review the status of your requests in more detail. Please reach out to us at [email protected].
The Best for WWW safety
It just does what it does and keeps us safe
I couldn’t believe how nice it was when…
I couldn’t believe how nice it was when the spam calls stopped.
They have your back!…
It’s great to know someone has your back when this world is in the grip of sharing our personal data. I feel very satisfied with this service.
I have seen a marked improvement on the…
I have seen a marked improvement on the spam calls and emails I’m glad I signup
Fantastic
Fantastic! Protect your digital life. Absolutely, essential for peace mind.
trash and not good
Reply from Incogni2026-06-24
Thank you for your feedback. We're sorry to hear that you were disappointed with your experience. As your review does not include specific details about the issue you encountered, we would appreciate the opportunity to learn more and investigate your concerns further. Please feel free to contact our support team at [email protected], and we'll be happy to assist you.
I feel more confident that my info not…
I feel more confident that my info not freely circulating worldwide. I am happy receiving updated reports.