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inkedjoy.com

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245 reviews

4.6245 reviews
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About inkedjoy.com

Data updated
Website
inkedjoy.com
Category
Events & Entertainment
Location
China
Status
Unclaimed
Last 12 months
43 reviews
Replies to negative
95% (18/19)
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About this business

Inkedjoy empowers creators with a premium, free print-on-demand solution. We provide access to over 1500 quality-approved products, global shipping, and no minimum order quantities—all enhanced by our professional branding services to help you build a standout brand.

Written by the business, not verified by us.

Is inkedjoy.com legit?

inkedjoy.com (inkedjoy.com) has a 4.6 out of 5 rating on OK.one, based on 245 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 89% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Customer service, Product, Quality. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the items, the soft fabric textures, and the vibrant print details that truly exceed expectations. Reviewers also note the incredibly responsive, polite, and helpful support team assisting them efficiently throughout the entire ordering and setup process. Some people were dissatisfied with occasional delays in production times and expressed a clear desire for better automated tracking updates without needing to contact support. Consumers additionally mention that manufacturing schedules can sometimes feel lengthy, unpredictable, or occasionally inaccurate when waiting for custom orders to arrive.

Auto-generated from all reviews of this business. For reference only.

What people say

Amazing support, big thanks to Wendy for making this as smooth as possible for us.

They are superb - always on time and very clear in their explanations. A great company, highly recommended for anyone starting something new.

Reply from inkedjoy.com2026-02-05

Hi New Fox Wear, Thank you for this amazing review! We're truly grateful for your kind words. We are thrilled to hear that Wendy provided superb support, making the process smooth with clear, on-time explanations. Thank you for the high recommendation. We are honored to be a part of your new venture and look forward to continuing to support your success.

I received the best customer services…

I received the best customer services and support. Wendy was very fast and had great communication. She understood exactly what I wanted and she made sure I received the services well. Thank you so much

Reply from inkedjoy.com2026-02-04

Hi Zoeb, Thank you for this wonderful review! We're thrilled to hear that you received the best customer service and support, and that Wendy provided fast, clear communication and exactly the help you needed. Thank you for your trust and for taking the time to share your experience.

Great customer service!

Customer service did a great job working through a customer issue with how an order was placed (customer's error). We were able to find a solution that worked for all parties. Thank you so much for your patience with this unusual situation!

Reply from inkedjoy.com2026-01-26

Hi Am B, Thank you for your kind and thoughtful review. We sincerely appreciate you taking the time to highlight how our customer service team worked diligently with you to resolve the unusual order placement issue. Finding a collaborative solution that works for everyone is always our goal. We truly value your partnership and your patience throughout the process. Thank you for your trust.

Create, Design and Deliver - Great Service

My previous print supplier disappeared from everywhere with no warning or explanation. I found inkedjoy and the service has been great. Design features on the website are very good with you able to create demos of your design and linked straight to your shop, mines is Etsy. My first order arrived in the agreed timescale and feedback has been positive. Looking forward to a continuous partnership.

Reply from inkedjoy.com2026-01-21

Hi Adam, Thank you for sharing your story and for this fantastic review. We're truly sorry to hear about your previous supplier's disappearance, but we're honored that you found Inkedjoy and have had a great experience with our service. We're delighted that you find our design features useful for creating demos and linking directly to your Etsy shop, and that your first order arrived on time with positive feedback. We are equally looking forward to a continuous and successful partnership. Thank you for your trust!

Horrible print quality for t shirts

Horrible print quality for t shirts. Wrong locations and see through ink- they tried to gaslight me blaming it on the shirt material that they offered. Will never use inkedjoy again- they supported this hack job. Update: While their support as replied here to appear helpful, their support rep wendy had already refused to help, insisting that "dtf" printing just doesn't work well on cotton shirts and it was my fault for picking a cotton shirt. I had no choice and a quick Google shows this is a lie and that dtf should work great on cotton.

Reply from inkedjoy.com2026-01-14

Hi Michael, We sincerely apologize for the poor experience you've had with Inkedjoy. This is not the standard we uphold, and we take your feedback very seriously. To ensure your issue is resolved properly, please contact our dedicated support team at [email protected]. Our team will try our best to help you solve the problem.

Early days but so far so good.

Early days but so far so good. Communication is the key and all contact received has been exceptionally good.

Reply from inkedjoy.com2026-01-13

Hi Adam, Thank you for taking the time to share your early impressions! We're pleased to hear that things are off to a good start and that you find our communication exceptionally good. We believe clear contact is essential, and we're committed to maintaining this standard as we continue to support your business.

Customer service is very good.

Customer service is very helpful. Products are good quality. Product selection is good and growing. Prices are exceptional. Shipping time varies. The website is difficult to use and has some bugs.

Reply from inkedjoy.com2026-01-07

Hi Zg Design, Thank you for your balanced and detailed review. We truly appreciate you highlighting the positives—our helpful customer service, good product quality and selection, and exceptional prices—while also providing honest feedback on the areas where we can improve. If possible, please provide the website issues and bugs you mentioned to [email protected] so that we can work on it to ensure a smoother experience. We also continually optimize our logistics network to make shipping times more consistent. Your feedback is invaluable in helping us get better. Thank you for being a valued partner.

Really excellent customer service

Really excellent customer service. Very quick response time and solved an external problem with the courier service very efficiently. Wendy was assigned to us and she was exceptional. Will definitely be ordering again!

Reply from inkedjoy.com2025-12-11

Hi Cast Merch Shop, Thank you so much for your excellent review! We're thrilled to hear that Wendy provided exceptional customer service, especially in efficiently resolving an external courier issue. We'll be sure to share your kind words with her—she'll be delighted to know she made such a positive impact. We truly appreciate you and look forward to your next order!

I messed up. They helped.

(No clear way to pay with credit card. I have two orders not being processed.) I messed up. I didn't know about "stripe" so I kept looking for a place on my account to put in my credit card. I'm 70 so I will use that as my excuse. Customer service helped once they understood the issue. Response time was about 24 hours.

Reply from inkedjoy.com2025-12-11

Hi Jon, Thank you for bringing this to our attention, and we sincerely apologize for the payment confusion and order delay. This is not the experience we want for you. We are addressing this urgently. A dedicated agent will contact you and provide you with real-time updates. In parallel, we are reviewing our payment interface to ensure the credit card option is clearly visible and functional for all users to prevent this issue in the future. We value your business and will do everything we can to ensure these orders are processed without you needing to contact your customers.

My Favourite Support Agent Wendy, at Inkedjoy

Inkedjoy has been fantastic with responses to every question I have had when ordering products, even when I have not been entirely sure of the process. I used the available chat system and was answered within 24 hrs via email through the ticket system. I was assigned a support agent (Wendy), who has been very helpful and provided photos of the instructions on their website, which was extremely useful for avoiding back-and-forth emails. I hope my customers are as happy with the end product as I am with the service.

Reply from inkedjoy.com2025-12-06

Hi Suzanne, Thank you so much for taking the time to share this wonderful feedback! We're thrilled to hear that you've had a fantastic experience with our support, from the responsive ticket system to the helpful guidance you received. We especially appreciate you highlighting Wendy's proactive support. Providing clear instructions and visuals to streamline the process is exactly the standard we aim for, and we're so glad it made a difference for you. We'll be sure to share your kind words with her—she'll be delighted to know she was so helpful. We're confident your customers will love the end product, and we look forward to continuing to support your business.

I thought I was disappointed - but I was wrong

I ordered an item the wrong size by mistake and tried to cancel it before it was filled. I had some trouble getting the info, and I thought I "missed the boat" cancelling the item - and I wasn't happy. Buy then InkJoy told me the ordered was cancelled as I asked. I like the fact that the order was canceled (though I think the interface regarding orders received and processed could use an upgrade) , nevertheless, the quick service, and as importantly, reaching out to me regarding the matter, showed a company that is not just effective, but conscientious of its customers. It is impressive.

Reply from inkedjoy.com2025-12-06

Hi Aharon, We sincerely apologize for the frustrating experience you've had with canceling your duplicate order. We understand how important it is to have a clear and responsive process for managing orders, and we clearly fell short in your case. Thank you for bringing this to our attention. We will immediately follow up on this issue to locate your orders and process the necessary cancellation. A member of our support team will contact you directly via email within the next business hour with a resolution. We are also reviewing the interface issue you described to ensure our order page displays information more clearly for all users moving forward. We truly value your feedback as it helps us improve.

I'll know more when I get my shirt

I'll know more when I get my shirt. The delivery takes longer that I expected..

Reply from inkedjoy.com2025-11-19

Hi Roger, Thank you for your feedback and for your patience. We sincerely apologize that the delivery time for your shirt did not meet your expectations. We strive for faster shipping and are constantly optimizing our logistics. If you have any questions or concerns when it arrives, please don't hesitate to reach out to our support team—we're here to help. Thank you for giving us a try.

Good platform

Good platform, they do care about quality, production requires time but again, it's custom made

Reply from inkedjoy.com2025-11-11

Hi Natasha, Thank you for your thoughtful feedback! We truly appreciate you recognizing our commitment to quality and understanding that custom-made products require careful attention and time. We're constantly working to streamline our processes while maintaining the high standards you value. We look forward to serving you again soon.

⭐⭐⭐⭐⭐ for Wendy from Inkedjoy

⭐⭐⭐⭐⭐ Wendy from Inkedjoy has been amazing! She always answers my questions quickly and clearly, helps keep everything running smoothly with my orders, and always checks the status of the process to keep me informed. She even makes sure I receive tracking numbers on time. Great communication and very reliable support. Thank you, Wendy! — The Batty Store

Reply from inkedjoy.com2025-11-08

Hi The Batty Store, Thank you so much for this wonderful review! We're thrilled to hear about your positive experience with Wendy. She is indeed an invaluable part of our team, and we're proud to have her delivering such exceptional, proactive support. We'll be sure to share your kind words with her—she'll be delighted to know she's made such a difference for your store. We look forward to continuing to provide you with reliable service and support.

Absolutely Adorable and So Special! custom pillow of my dog…

I ordered this custom pillow of my dog from Inked Joy, and it came out perfect! The print is bright, clear, and captures her personality beautifully — right down to her happy smile and little bow. The quality of the fabric is soft yet durable, and it looks great on my couch or bed. What makes it extra special is the sound feature — I was able to add her actual bark! It’s such a sweet and comforting touch, especially when I miss hearing her. The sound is clear, and the button is easy to press without being too noticeable. This pillow exceeded my expectations in every way — it’s both adorable and sentimental. Highly recommend for anyone who wants a keepsake of their furry friend! ❤️🐾

Reply from inkedjoy.com2025-11-11

Hi Bella, Thank you so much for sharing this heartwarming review! We're absolutely delighted to hear that your custom pillow of your dog has become such a special keepsake. It brings us so much joy to know that the print quality captured her personality and happy smile so beautifully, and that the sound feature adds a comforting touch. Creating meaningful, high-quality products that exceed expectations is exactly what we strive for at Inkedjoy. We're truly honored to have helped you create such a sentimental reminder of your furry friend. Thank you for highly recommending us!

rapid and clear answers

Reply from inkedjoy.com2025-11-07

Hi Nadia, Thank you for your positive feedback! We're thrilled to hear that you appreciate our rapid and clear communication—this is exactly the standard we strive to maintain for all our customers. We look forward to continuing to provide you with efficient and helpful service.

I absolutely love inkedjoy.com and the…

I absolutely love inkedjoy.com and the customer service is excellent. Not only is the quality of all the products fantastic but the printing is so vivid and crisp. The customer service representative names Wendy is a pleasure to help me with any questions I have and she is very accommodating. I will absolutely use this platform to grow my business going forward.

Reply from inkedjoy.com2025-11-07

Hi Tammie, Thank you so much for this incredible review! We're absolutely thrilled to hear that you love using Inkedjoy and that you've had such a positive experience with our product quality and printing. A special thank you for highlighting Wendy—she is indeed an invaluable part of our team, and we're so proud to have her providing such exceptional, accommodating service. We'll be sure to share your kind words with her; she will be delighted to know she made such a great impression. We're honored to be a part of your business growth and look forward to supporting you every step of the way!

Quick turn-around and quality end…

Quick turn-around and quality end products. Decent prices and shipping costs to the UK too.

Reply from inkedjoy.com2025-11-04

Hi Zememz, Thank you for your positive feedback! We're delighted to hear you're satisfied with our quick turn-around, product quality, and competitive pricing—including our shipping to the UK. We look forward to continuing to support your business!