Inko Horeca Accessories (inkohoreca.com) has a 4.5 out of 5 rating on OK.one, based on 40 user reviews collected here. It is listed under Restaurants & Bars and its reputation is excellent. 88% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; 39 of them were added in the last 12 months. Last updated 2026-08-10.
We've placed several orders with this supplier, and they've been great to work with. The quality of their products has been consistently good, especially the finishing and attention to detail. Everything we've received has matched our expectations.
One thing we really appreciate is the variety of products they offer. It gives us a lot of flexibility when working on different restaurant and hospitality projects.
Communication has also been excellent from the beginning. They're quick to respond, easy to work with, and always keep us updated throughout the production process. It's been a reliable partnership, and we look forward to working with them again.
A
Ang · 1 review · Experienced 2026-05-15 ·
★★★★★
Great communication and an outstanding…
Great communication and an outstanding product! Highly recommend.
C
Carlo · 2 reviews · Experienced 2026-06-30 ·
★★★★★
Communication and realization were top…
Communication and realization were top !
I bought new menus for my restaurant and couldn't be happier.
Very good quality
B
Barbosa Pedro · 3 reviews · Experienced 2026-07-08 ·
★★★★★
The team is very attentive
The team is very attentive. The products are made with good quality materials, are very perfect and exactly like the pictures. The delivery service was very fast and without damage. I highly recommend this craft team.
Reply from Inko Horeca Accessories2026-07-09
Thank you so much for your kind words! We're thrilled to hear the products matched your expectations and arrived quickly and safely. Your recommendation means a lot to our team — we hope to welcome you back soon!
M
Maria Reyes · 1 review · Experienced 2026-06-27 ·
★★★★★
I really like how it turned out even…
I really like how it turned out even though it took a little bit of time I didn’t mind because they did it right and it made all the difference in making my business shine
Reply from Inko Horeca Accessories2026-07-09
Dear Maria, thank you for your patience and for such a wonderful review! We're so glad the wait was worth it and that the final result helped your business shine. It truly means a lot to us — thank you for choosing to work with us!
E
Evelyn Scott · 2 reviews · Experienced 2026-06-25 ·
★★★★★
BEAUTIFUL PRODUCT AND CUSTOMIZATION
great seller communication in fine tuning our custom logo. Beautiful end product! leather is gorgeous and workmanship is top notch. very elegant. have already placed a second order with Inko and planning for more. (fyi - we are using the legal sized leather binders for interior design portfolios for our client presentations. because there are no minimums and the single set up fee for our logo — we can individualize the color selection and type of portfolio for each client/project and order them as needed. The price point allows for us to do this more extravagant presentation and is a tremendous value. Would love if they ever do a technology upgrade to allow for 11 x17 sizes. Their beautiful work can be used for so much more than just menus. Very happy and appreciative!
Reply from Inko Horeca Accessories2026-07-09
Dear Evelyn, thank you so much for this detailed and thoughtful review! We're delighted the leather binders are working so well for your client presentations, and we really appreciate the flexibility of no minimums making a difference for your business. Noted on the 11x17 size request — we'll pass that along to our product team as we look at future options. Thank you for your continued trust and for placing repeat orders with us!
I have ordered from Inko Horeca Accessories multiple times, and I can't recommend them enough! Their products are amazing quality and always ship on time.
Inkohoreca is wonderful to work with, responsive, professional, and great at communication throughout the process.
Reply from Inko Horeca Accessories2026-07-09
Dear Kaylee, thank you so much for being a repeat customer and for such kind words! We really appreciate your trust across multiple orders and are glad our team's communication and quality have met your expectations every time. Looking forward to working with you again!
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Elizabeth Bock · 1 review · Experienced 2026-06-18 ·
★★★★★
Great products!
Great products!! They shipped the products to me in Africa. When the shipper had challenges, they jumped in right away to make sure I could receive the shipment. Very profesional. I highly recommend them.
Reply from Inko Horeca Accessories2026-07-09
Thank you so much for your kind words! We know international shipping, especially to Africa, can come with extra challenges, and we're glad our team could step in and make sure everything reached you safely. Your recommendation means a lot to us — thank you for trusting us!
Inko Horeca was easy to work with, always responding to questions quickly. The menus we purchased look great....much better than anything else we searched for based on our needs.
Reply from Inko Horeca Accessories2026-07-09
Dear Kenneth, thank you for the great review! We're happy our team was quick and responsive, and that the menus stood out compared to everything else you looked at. Thanks for choosing Inko Horeca — looking forward to working with you again!
D
David Mor · 1 review · Experienced 2026-05-20 ·
★★★★★
The menu booklets arrived speedily and…
The menu booklets arrived speedily and in great condition!
Reply from Inko Horeca Accessories2026-07-09
Dear David, thank you for the great review! We're happy the menu booklets arrived quickly and in perfect condition. Thanks for choosing us — hope to work with you again soon!
The product was even better than expected- it looks so high end and works perfectly!
Reply from Inko Horeca Accessories2026-07-09
Dear Tara, thank you for the wonderful review! We're thrilled to hear the product exceeded your expectations both in look and function. Thanks so much for sharing this — hope to serve you again soon!
Nicely made placemats slightly larger than a standard plate. Brown leather with even stitching around the edge. East to wipe clean. Look refined and durable, to last a long time. Good product, would recommend to purchase. Price is very reasonable. Care taken in the manufacture of this product.
Reply from Inko Horeca Accessories2026-07-09
Dear Katherine, thank you for such a detailed review! We're glad the leather placemats meet your expectations for quality, durability, and value. We take real care in crafting each piece, so it means a lot to hear that comes through. Thanks for recommending us!
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Bassem Zubi · 2 reviews · Experienced 2026-05-01 ·
★★★★★
Great design and material
Great design and material. Customisation process was also very smooth. Thank you.
Reply from Inko Horeca Accessories2026-07-09
Thank you so much for the kind words! We're glad the design and material met your expectations, and that the customization process went smoothly. Thanks for choosing us — hope to work with you again!
Dear Graham, thank you for the great review! We're happy the shipment arrived quickly and right on time for your needs. Thanks for your trust — hope to work with you again soon!
Received the order, but the process took much longer than expected. I also had to pay additional fees to clear customs, which made the whole experience more complicated than anticipate.
Reply from Inko Horeca Accessories2026-05-22
Hello! We are very sorry that this situation occurred. This should not have happened.
We would also like to mention that there should not have been any customs charges. However, we have previously experienced cases where customs fees were applied due to errors during the customs clearance process.
Please contact us at [email protected], and we will look into this situation and do our best to find a solution.
It was worth waiting I loved the details and looks out of the box!!
Reply from Inko Horeca Accessories2026-07-09
Thank you so much for the wonderful review! We're thrilled the wait was worth it and that the details stood out for your restaurant. Thanks for choosing us to help you make an impression!
Tricky shipping policy, they send from Ukraine, ar least one month for the order, and the quality I'm very sure it's not what expected, bad experience bad everything, of course they will have an answer for all but it's not fair to hide information, nobody will buy if the products take almost 30 days to arrive
Reply from Inko Horeca Accessories2026-07-09
Thank you for sharing your experience, and we're sorry to hear the delivery time was frustrating. Our shipping origin and estimated timelines are clearly stated on our website prior to purchase, so there is no hidden information. That said, in this particular case the delay was caused by extended customs clearance in the US, which is outside of our control. We understand this is disappointing. We take product quality seriously and would welcome the chance to address any concerns.
Dear Samantha, thank you so much! We're delighted you love the wood quality. Thanks for the kind review — hope to work with you again soon!
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Prime Airy · 2 reviews · Experienced 2026-03-02 ·
★★★★★
Great product.
Great product.. not the fastest delivery but on point!
Reply from Inko Horeca Accessories2026-03-13
Thank you for your feedback! We're glad to hear you like the product. And thank you for your patience with the delivery — we’re always working to improve our shipping times.
Absolutely delighted with my folder!!! Perfect for my Airbnb!! Thank you so much for the design etc!!! Your team handled everything perfectly!!! Would definitely recommend!! Gaynor Manchester England 👍👍
Reply from Inko Horeca Accessories2026-03-13
Thank you so much for your amazing feedback, Gaynor! We’re delighted to hear that the folder is perfect for your Airbnb and that our team could help bring your design to life. It was a pleasure working with you, and we truly appreciate your recommendation!
