Inno Supps (innosupps.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 81% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-11.
Great product by far!! Easy routine and able take them when you want to fit in with your schedule. Great customer service as well! Ryan McCurdy
Hi Ryan, Thank you for the awesome review! We're so glad our products fit seamlessly into your routine and that you've had a great experience with our customer service team. Thanks for choosing Inno Supps. We look forward to supporting you every step of the way! -Inno Supps Team
Products work. Good ingredients. Not something you take for a week...or sporadically. You gotta be committed and do your part in better choices and better habits. It works! Customer service is great and they go to extremes to make sure your products, subscription, auto shipment account and your experience is a positive one.
Hi there, Thank you so much for the thoughtful review! We're so happy to hear you've had great results and that you've found consistency and healthy habits to be such an important part of the journey. We truly appreciate your support and look forward to being part of your wellness journey for the long run! -Inno Supps Team
Best customer service ! Patient,kind and efficient. Thank you Clariza !
Hi Samera, Thank you for sharing your experience with our team! Clariza is amazing! Happy to hear she made your experience a great one. -Inno Supps Team
I had an issue with delivery that was not related to innosupps team fault, they jumped on the problem and sorted a new delivery, great service from a great team!!
Hi Darrell, Thanks so much for sharing your feedback! We're always here to help! -Inno Supps Team
Have had great results with InnoCleanse. Tried another product that I, physically, could not tolerate. Innosupps responded quickly with a full refund. Will continue to try and buy from this company. Thanks InnoSupps!
Hi Shari, Thank you for sharing your experience! We're glad we could help, and we appreciate your support. – Inno Supps Team
I placed my first ever order through Inno Supps and there was a discrepancy between total amount and what I was charged. I emailed through my issue to customer service and Marj was all over it, the quickest response I have ever gotten from online shopping and gave me great advice on where the extra charges may have happened (bank/financial institution/currency exchange) which once it got pointed out it to me it made sense. Thanks Marj 😁
Hi Ian, Thank you for sharing your experience! We're so glad Marj was able to help clear things up for you. We appreciate your support! – Inno Supps Team
Clariza helped me out with some modifications to my subscription. It was done clearly and quickly.
Hi Zach, Thank you for sharing your experience. We appreciate your support! – Inno Supps Team
Between the product selection, high quality ingredients, and excellent customer service, Inno Supps is a one of the best supplement suppliers I use.
Hi Dean, Thank you for sharing your experience! We're so glad to hear you've been happy with our products and customer service. We appreciate your support! – Inno Supps Team
Customer service is always amazing and answers any questions you may have about a product. Tried many supplements and always end up going back to inno supp. Thankyou🌸💕
Hi Trish, Thank you for sharing your experience! We're so happy to hear you've had great experiences with both our products and our customer service. We truly appreciate your continued support! – Inno Supps Team
I love their products and I recently made an Order and accidentally clicked on adding more bottles button instead of the no thanks button. I contacted the support team and right away they responded and corrected the issue. I have never had a company respond so quickly and efficiently. Thank you to Rona for all her help.
Hi there, Thank you for sharing your experience! We're so glad Rona was able to get everything sorted out for you so quickly. We'll be sure to pass along your kind words to her. Thanks again for your support! – Inno Supps Team
I can’t review the product just yet, but I can the customer service! Sadly my package was stolen from my mailbox and i did not add the shipping insurance prior to my order. But the customer service was very quick and helpful in order to get a new shipment out to me.
Hi Cassidy, Thank you for sharing your experience! We're sorry to hear your package was stolen, but we're glad our customer service team was able to help get a replacement on its way quickly. We appreciate your support and hope you enjoy your products once they arrive! – Inno Supps Team
I placed an order with InnoSupps expecting a reasonable delivery window. As shown on my tracking details , the estimated delivery date was explicitly promised between May 25 and May 27 for Doha, QA. It is now July 1, and the package has still not arrived. Every time I follow up with customer support, they tell me they can't do anything because the package is "in transit" and instruct me to contact my local shipping agent (Qatar Post). However, because the package is literally still in transit and only just hit London Heathrow on June 30, the local agent cannot help me or track a package that hasn't even entered the country yet. Delaying a shipment by over a full month and giving customers the runaround with useless instructions is completely unacceptable. Avoid ordering if you actually expect to receive your items.
Hi there, Thank you for sharing your feedback. We understand how frustrating it is when an international shipment takes longer than expected. While delays during international transit are unfortunately outside of our control, we're glad we were able to connect with you directly and get this resolved. We appreciate your patience throughout the process and thank you for giving us the opportunity to assist. Please let us know if you have any questions or need additional support. – Inno Supps Team
I would like to make it clear tha Inno Supps has for many years been my main supplier of vitamins and related product. I would like to give Inno my highest recommanations due to outstanding and quick customerservice. Alaways reply right away and solve everything at once.
Hi Robert, Thank you for your continued support over the years! It means a lot to know we've been your trusted source for supplements. We truly appreciate your kind words about our customer service and are so glad our team has been able to provide quick, helpful support whenever you've needed it. Thank you for your recommendation! -Inno Supps Team
Customer service was excellent, fast response and great products. Definitely recommend.
Hi Dallas, Thank you for your kind words! We're so glad you had a great experience with both our products and our customer service. We truly appreciate your recommendation! -Inno Supps Team
Clariza is who I talked to from this company and was very helpful and understanding when I made a mistake. I just ordered my product here today so I am not sure how affective it will be for me but im sure talking with customer service, you will not be disappointed. I will also want to share this to my family.
Hi Charla, Thank you for taking the time to share your experience! We're so glad Clariza was able to help and make the ordering process easy after the mix-up. We'll be sure to pass along your kind words to her. We appreciate you giving our products a try and hope you love them. Thank you as well for recommending us to your family. It truly means a lot! – Inno Supps Team
I had an issue with my order, I accidentally ordered too much, contacted customer service, Vanessa responded quickly and resolved my issue, refunding the difference. That's great service! Michael B
Hey Michael, Thank you for sharing your experience! We're glad Vanessa was able to get everything taken care of for you. We'll be sure to pass along your kind words to her. We appreciate your support! -Inno Supps Team
Amazing company. The supplements are so high quality. I’ve been using them since 2023 and they work really well for me. And their customer service is unmatched!
Hi Natalie, Thank you so much for your continued support! It means a lot to hear you've been with us since 2023 and that our supplements have been working well for you. We're also thrilled to hear our customer service team has consistently provided the experience you deserve. We appreciate you being part of the Inno Supps community! -Inno Supps Team
I purchased a product and unfortunately it wasn't the best fit for me. I was able to cancel my subscription without going through hoops and customer service was very supportive.
Hi Nasha, Thanks so much for giving us a try and for taking the time to share your experience! While we're sorry to hear the product wasn't the right fit, we're glad our team was able to make the process easy and provide the support you deserved. We truly appreciate your kind words about our customer service and hope we'll have the opportunity to serve you again if you decide to try one of our other products in the future. – The Inno Supps Team
I’m an existing customer for past 2 years. I recently placed an order, payment was successful, I didn’t receive order confirmation so I contact support chasing them to get an update eventually get told my order was refused, no reason given and still not received my money back! Such a joke! Never dealt with such a clown company before. Don’t even bother ordering from their site. I’ve contacted their chat support and email but no one can provide any explanation or help.
Hi there, Thanks for your feedback. We understand this experience has been frustrating, especially as a longtime customer. Without the order details, we're unable to review the specific circumstances of your order. In some cases, orders may not pass our payment verification process. For security reasons, we're unable to disclose the criteria used for these reviews, and verification decisions cannot be manually overridden. In situations like this, we generally recommend double-checking that all billing, shipping, and payment information entered at checkout is accurate before placing a new order, as discrepancies can sometimes prevent an order from being approved. If an order is not approved, any payment authorization is automatically voided and the funds are released back to the original payment method. Your bank or card provider can provide the most accurate information regarding when the funds will become available. These security measures are in place to help protect both our customers and our business. We appreciate your understanding, -Inno Supps Team
Was buying from them on and off for years. When I used the products and applied myself at the gym, I did notice considerable fat loss and definitely felt more energized consistently. I went again recently to purchase another round of one of their stacks and my money was taken before the order wss confirmed. I was then deferred to their third party fraud service to confirm my identity via email. I clicked the link and confirmed it was me. They then sent a follow up email requesting my ID card. I'm just utterly shocked that I am being expected to supply an ID card for purchasing supplements online to some random 3rd party. I'm supposed to trust them with my sensitive information, with Zero accountability if they get breached. Ridiculous. And support services arent even empowered to offer an alternative means of verifying myself. We're just ordering supplements, not guns, not alcohol, or anything that legitimately needs an ID. Put the fries in the bag bro, so dissapointed. Now I get to wait 5-7 business days to get a refund on an order that never went through. If youre going to require verification, at least do it before taking my money. Sheesh
Hi Andre, Thank you for your feedback and for your continued support over the years. We're glad to hear you've had positive results with our products and appreciate you sharing your experience. We understand that being asked to complete additional identity verification can be frustrating. In some cases, orders are flagged by our fraud prevention system and require additional verification before they can be approved. These security measures are designed to help protect both our customers and our business, and our support team is unable to bypass or offer alternative verification methods when additional documentation is required. If verification is not completed, the order is not approved and any payment authorization is automatically voided and released back to the original payment method. Your bank or card provider can provide the most accurate information regarding when those funds will become available. We appreciate your perspective and will share your feedback regarding the verification process with our team. -Inno Supps Team
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