Inno Supps (innosupps.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 81% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-11.
Just had to email someone back and forth a few times as I was trying to make a new subscription purchase for myself and my husband. I was so surprised at how quickly I got a response and they kept up the help until the purchase was completed. As a new customer this make me feel much more confident in working with this company. I dont know if I've ever had someone respond to me that quickly from submitting a question on their website. Very happy to go on this journey with their supplements.
Reply from Inno Supps2026-03-30
Hi Shannon,
Thank you for sharing this and welcome to the Inno Supps community!
We’re really glad our team was able to respond quickly and stay with you through the whole process. That kind of support is exactly what we aim to provide, especially for new customers getting started.
It means a lot to hear this helped you feel confident choosing us. We’re excited to be part of your journey and appreciate you giving us a try. We're with you every step of the way!
-Inno Supps Team
Hi I would like share a wonderful feedback. I have been a customer of Innosupps for about 2 years now. It has been a great journey. Love the supplements. They truly do the work as they share. I have seen the transformation and witnessed the peak energy endurance and confidence. Today I had a chance to speak with Gel and Jannie to help order my supplements as early order than what my subscription already has due to my travel times outside home. The service, the talk and conversation went to swiftly that I didn't had to do much. It got done instantly with all the required information one would like to have. Thank you so much your service matters the most for clients like us who rely on your products heavily. Hope the trend continues with the closer touch to your clients as always :)
Reply from Inno Supps2026-03-30
Hi Aditya,
Thank you so much for your kind words and for being with us over the past two years. It means a lot to hear how the products have supported your energy, confidence, and overall progress.
We’re especially glad Gel and Jannie were able to help process your subscription ahead of its renewal date to fit your travel plans and make everything smooth and easy. That’s exactly the kind of support we aim to provide.
We truly appreciate your trust and continued support, and we’ll keep working to deliver both the products and service you can rely on. Keep up the great work!
-Inno Supps Team
R
Rex Gallardo · 2 reviews · Experienced 2026-03-27 ·
★★★★★
I’ve used Inno Supps for quite a while…
I’ve used Inno Supps for quite a while now. Test boosters apex and the original, glop-1 stack and night shreds.
The night shred I only take 1 pill as it makes me have to pee way too much in the middle of night if I do 2-3 , and gives me some very vivid dreams. 1 knocks me out pretty good for 8 hour and only visit bathroom once if any.
The GLP-1 stack help me break a plateau after dropping 15 pounds by eating better and lost another 15 pounds in a couple months . Got off it in the offseason and gained about 8-10 pounds back which was fine because I do feel a solid amount was muscle.
Wife used the Inno Drive for a bit and it definitely boosted her Sex drive 🤪
Honestly I’ve never had any issues with this companies cancellation on subscriptions , very easy to do.
They used to give a lot of samples now not so much . Do miss the free throw ins.
Reply from Inno Supps2026-03-30
Hi Rex,
Thanks for sharing this. Sounds like you’ve really dialed things in.
Great to hear you found the right balance with Night Shred and saw solid results with the GLP-1 stack. Dropping 30 lbs is no joke.
Glad your wife is enjoying the products too.
We appreciate you calling out the smooth subscription experience, and we hear you on the samples. We know those extras added to the experience and it’s feedback we keep in mind.
Thanks again for taking the time to share your experience.
-Inno Supps Team
I love this product and love how it’s so easy to talk to them , they are really helpful and professional.
Reply from Inno Supps2026-03-23
Hi Zemerie,
Thank you for the kind words! We're so happy to hear you're enjoying the product! We're always here if you need anything else.
-Inno Supps Team
K
Kabir · 1 review · Experienced 2026-03-19 ·
★★★★★
Their checkout process is a SCAM!
I’m extremely disappointed on this company. I have bought products in the past but their checkout process is getting extremely difficult and tricky.
I chose one of their stacks, added it to the cart and when processed the transaction (after declining ALL the “offers” they throw at you) an extra stack was added to my purchase, so they took doubled the amount I intended to pay. Within 20 seconds, I contacted them and told them they added an extra stack to my order but I only needed one (being a product I’ve never taken and not sure how I will react to it). Their response was simple; “sorry but your order was already shipped”…really?! Within 20 seconds?? Sure! So no refund, no cancellation or nothing, everything within a minute. Normally products from this company take about two weeks to arrive, so “it was processed and shipped within 20 seconds” was a terrible excuse. My $199 purchase turned into a $400 against my will.
Never again with InnSupps. NEVER!!
Reply from Inno Supps2026-03-23
Hi Kabir,
Thank you for your review. You're right, our orders are often processed and shipped within 5-10 minutes of being placed. While we always do our best to help with order changes, our top priority is getting orders out to customers as quickly as possible.
In this case, by the time you reached out to remove the additional item, your order had already been processed and was in fulfillment, so it could no longer be modified.
To clarify, the special offer is presented after the initial checkout as an optional add-on. It is never mandatory or automatically included without acceptance.
That said, there are still options once your order is delivered. Once your order arrives, our support team can help with return options so you can return the additional item. Just reach out with your order details and we'll take care of you.
-Inno Supps Team
Terrible weight loss supplements. Don’t take these unless you want to see no progress and bloating and want to mess up your hormones. I was taking HALF of the recommended amount for the fat burner and it caused me to start spotting blood a few weeks later. My boyfriend was also experiencing bloating and headaches from the enormous amount of caffeine in them. These are absolute garbage.
Reply from Inno Supps2026-03-23
Hi Taruna,
Thank you for your review. We're sorry to hear that our products were not a good fit.
We always recommend that customers consult with their doctor before starting any new supplement, particularly if they have sensitivities to common ingredients such as caffeine. Everyone's body responds differently, and a healthcare professional can help determine what is the right fit.
We also want to note that we were unable to locate an order associated with your review. Your feedback is important to us and if you're open to it, we can have someone from our team reach out with a few additional questions regarding your order. Simply reply to our request with your order details.
We look forward to hearing from you.
-Inno Supps Team
Inno Supps has OUTSTANDING customer service! I highly recommend them!
Reply from Inno Supps2026-03-19
Hi Betsy,
Thank you for the amazing feedback! We’re so glad you’ve had a great experience with our team. We really appreciate your support!
-Inno Supps Team
M
M. Kennedy · 3 reviews · Experienced 2026-03-18 ·
★★★★★
I had to get help with my subscriptions…
I had to get help with my subscriptions and organize my upcoming orders and I sent an e-mail this morning and a person named Margie was very quick and efficient and got my account organized for me.
Reply from Inno Supps2026-03-19
Hi Kennedy,
Thank you so much for sharing this! We’re so glad Margie was able to assist you quickly and get everything organized. We’ll be sure to pass along your kind words to her!
-Inno Supps Team
S
Stephenie Rue · 4 reviews · Experienced 2026-03-15 ·
★★★★★
Amazing customer service
Amazing customer service! Very responsive and helpful.
Reply from Inno Supps2026-03-19
Hi Stephanie,
Thank you for sharing your feedback! We appreciate your kind words and are always here if you need anything.
-Inno Supps Team
Hi Cindy,
Thanks so much for sharing your experience! We truly appreciate your support.
-Inno Supps Team
s
sarah Budge · 7 reviews · Experienced 2026-03-06 ·
★★★★★
Unfortunately I did not lose weight…
Unfortunately I did not lose weight while on this product.
HOWEVER
Their customer service and willingness to refund and cancel ongoing subscriptions is superb
Thank you
Reply from Inno Supps2026-03-09
Hi Sarah,
Thank you so much for the kind words about our customer support team. We really appreciate you taking the time to share that!
Everyone’s body responds a little differently, so the products you tried may not have been the best fit for your specific goals. If you’d ever like to share a bit more about what you’re hoping to achieve, our team would be happy to help suggest products that may be a better match.
Thanks again for giving Inno Supps a try!
-Inno Supps Team
The product didn’t work, and when I tried to get a refund under their 30‑day guarantee, they refused to honor it. They claimed that if I returned more than one opened bottle, they’d only refund one—despite their guarantee clearly stating that you can return an entire 3‑pack or 6‑pack of opened or unopened bottles for a full refund.
I ended up disputing the charge with my bank, but the company fought the dispute—so now I’m out $130 for a product that didn’t perform and a company that won’t stand by its own policy. I went back and forth over email, but they kept insisting their version of the guarantee was correct when the wording says otherwise. Don’t fall for it like I did
Reply from Inno Supps2026-03-06
Hi Amanda,
Thanks for sharing your feedback. Our 30-day guarantee does allow returns, but it also includes specific guidelines on how opened bottles in multi-packs are refunded. In this case, our team followed the policy as written, which is why the outcome didn’t change during the email exchange.
To clarify, your return was not denied. Our team processed your return request and explained that not all items in the order were eligible for a refund under the guarantee. Once the eligible items are returned and the claim is fully resolved, we’ll be able to process the applicable refund.
Please keep in mind that our terms are listed on our website for all customers to review prior to making a purchase, and our policy is applied consistently and fairly to everyone. We understand the product didn’t meet your expectations and appreciate you giving Inno Supps a try.
-Inno Supps Team
G
Global Artivists · 4 reviews · Experienced 2025-12-10 ·
★★★★★
Product didn't work- then they refused to refund in accordance with guarantee
Product didn't work- then they said if I returned more than 1 open bottles they'd only refund 1 bottle despite their 30 day guarantee clearly stating that you could return the 3 pack or 6 pack of opened or unopened..
So I disputed the charge with my bank and they contested the dispute- so now I just have to pay for this product that didn't work to a company that refuses to abide by their own guarantee?
Went back and forth on email forever and they insist that they're guarantee is correct when it clearly doesn't align with what they told me.. so don't be fooled and scammed out of $130 like I was.
Reply from Inno Supps2026-03-06
Hi there,
Thanks for sharing your feedback. Our 30-day guarantee does allow returns, but it also includes specific guidelines on how opened bottles in multi-packs are refunded. In this case, our team followed the policy as written, which is why the outcome didn’t change during the email exchange.
To clarify, your return was not denied. Our team processed your return request and explained that not all items in the order were eligible for a refund under the guarantee. Once the eligible items are returned and the claim is fully resolved, we’ll be able to process the applicable refund.
Please keep in mind that our terms are listed on our website for all customers to review prior to making a purchase, and our policy is applied consistently and fairly to everyone. We understand the product didn’t meet your expectations and appreciate you giving Inno Supps a try.
-Inno Supps Team
K
Kristine · 2 reviews · Experienced 2026-02-26 ·
★★★★★
I’ll keep it simple
Brilliant on every level. Absolutely deserved 5 stars.
Reply from Inno Supps2026-03-03
Hi Kristine,
Thank you so much for sharing your feedback! We appreciate your support!
-Inno Supps Team
My first time ordering from this company, I only intended to by a 30-day supply of the Inno Shred and Night Shred combo which also included a free gift. Once I had gotten through the checkout, I realized I had accidentally selected some other promo offer with two separate confirmation emails for 3 months worth of all this different stuff!
I was so overwhelmed frantically clicked to contact support. I got a reply within minutes immediately addressing my concern and their willingness to cancel the extra order before it was packed.
The cancellation confirmation email came, and the money was back in my account by midnight!
None of the hassle or unnecessary stress that I was so worried about at first. I was so relieved and impressed with the communication! Great company!
Now I just can't wait to receive my order!
Reply from Inno Supps2026-02-24
Hi Jessica,
Thank you so much for sharing your experience!
We’re glad we were able to catch it in time and get everything updated and refunded the same day.
No stress, no hassle, exactly how it should be.
We appreciate you giving us a shot for your first order and we’re excited for you to receive your products. Welcome to the Inno Supps community!
– Inno Supps Team
J
Jonathan · 1 review · Experienced 2026-02-21 ·
★★★★★
Inno Supps is great overall
Inno Supps is great overall. Great customer service support and response time!
Reply from Inno Supps2026-02-24
Hi Jonathan,
Thank you so much for sharing your feedback!
-Inno Supps Team
Just started with Inno Supps. To start, excellent experience with ordering and delivery. Great support and quick responses from their support team as I had questions about my order and then great support from their coaches as I started taking my supps. I am doing the GLP-1 stack and the inno fast which came as a mystery gift and the CLA1000 which also came free with my order. The first night taking the night Shred GLP-1, I had the best sleep ever and my sleep stats on my Garmin were excellent, lots of deep sleep and very good REM. I usually struggle to get much deep and REM.
Reply from Inno Supps2026-02-20
Hi Tracy!
Love hearing this, thank you for sharing your experience.
We’re so glad your ordering and delivery process was smooth and that our support team and coaches were able to support you right from the start. That is exactly the experience we aim to provide.
And those sleep stats are amazing. Hearing that Night Shred GLP-1 helped you get more deep sleep and REM, especially if that is usually a challenge for you, is incredible. Waking up feeling truly rested makes all the difference.
We’re excited for you and look forward to hearing how your journey continues.
-Inno Supps Team
"Had a great experience with Margie's customer service at Inno Sups! They were super helpful in explaining the product details and got me sorted with my order. Highly recommend 👍"
Reply from Inno Supps2026-02-16
Hi there,
Thank you so much for the awesome shoutout! We’re happy to hear Margie was able to take great care of you and get everything sorted smoothly. We’ll be sure to pass along the kind words.
We appreciate the recommendation!
-Inno Supps Team
