Why travelers have trusted Insubuy since 2000 When your parents are visiting from overseas or you're headed abroad, you need insurance you can actually rely on. That's why we hold ourselves to a higher standard: 🔸25+ years in business — the first online travel medical insurance marketplace 🔸Licensed to sell insurance in all 50 U.S. states and D.C. 🔸Every phone call answered by a licensed, U.S.-based insurance professional 🔸BBB A+ rated and accredited; Dun & Bradstreet verified; PCI DSS compliant 🔸Assistance in English, Spanish, and Mandarin Chinese 🔸Help before, during, and after your purchase — including claims assistance — at no extra cost Get Quotes Learn more about why to buy from Insubuy. About the reviews on this page: We never offer prizes, gift cards, or incentives for reviews. Every rating here reflects a customer's genuine experience — and we read and respond to them, good or bad. Compare plans and buy in minutes at insubuy.com, or talk to a licensed agent at +1 (866) INSUBUY.
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Is Insubuy legit?
Insubuy (insubuy.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently share that the online platform is exceptionally user-friendly, allowing people to easily browse clear policy information and complete their purchases smoothly. Consumers consistently praise the helpful support team, describing representatives as remarkably patient, friendly, and knowledgeable when guiding clients through available options.
Some reviewers were not happy with technical delays, describing frustrating experiences when trying to access and download important account documents from the portal. A few individuals also expressed uncertainty regarding how effectively the policy coverage works when visiting doctors or receiving actual medical treatment.
Auto-generated from all reviews of this business. For reference only.
I am an international teacher who knows nothing about insurance plan and had a lot of questions in my head. Ms.Autumn was so patient and helpful. She helped me to chose a plan that meets my needs, guided to my account and made my work so easy. This all happened in less than 20 minutes. Thankyou insubuy for providing us with wonderful supporting staff.
Reply from Insubuy2026-02-19
Thank you so much for sharing your experience! We’re thrilled to hear that Autumn was able to make the insurance process clear and stress‑free for you, especially as an international teacher navigating U.S. insurance for the first time. She’s wonderful at breaking things down and guiding customers through their accounts, and it’s great to hear she helped you find the right plan in such a short time.
We truly appreciate your kind words about our support team here at Insubuy. If you ever have more questions or need help down the road, please feel free to reach out. We’re always here to support you!
Thanks again for choosing us, and we wish you a smooth and successful stay in the U.S.
We have used Insubuy insurance for the last few years when visiting the US and never been disappointed. We had some health problems during the pandemic, another year my wife had some health issues, and this year had to go to Urgent Care. Each time the expenses were promptly taken care of.
Reply from Insubuy2025-10-22
We truly appreciate you sharing your experience! It means a lot to hear that you’ve trusted Insubuy for several years and that our plans have supported you when you needed care most. We’re so glad everything was handled smoothly, and we look forward to continuing to serve you in the future.
