For Customers: We make it easy to shop for insurance. Check your options, compare policies, and get fast competitive quotes online on the coverage you need for home, auto, renters, pet, flood, and more in just a few clicks.Get insurance coverage wherever you are in the United States with access to our nationwide carrier network of over 55 top-rated national and regional insurance carriers offering insurance products in all 50 states. Share your experience on Google ReviewsFor Our Partners: Our integrated online insurance solutions help partners enhance their customer experience by offering a best-in-class embedded online insurance marketplace with multiple integration options.Integrate with us using Web Software Development Kit (SDK), Embedded API, White Label Experience, or Warm Transfer/IVR. Multiple options available and at no cost to you.Through simple, easy integrations into your website or mobile experience, we enable you to deliver insurance products across all industries such as Loan origination and servicing for Mortgage & Auto, banking, real estate, and fintech - complete with multiple quotes, multiple purchase options and personalized service from our independent, in-house insurance advisors.Interested in integrating Covered Insurance's insurance marketplace and becoming a partner? Email [email protected] or Request a Demo today!
Written by the business, not verified by us.Covered Insurance (itscovered.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 60% of negative reviews; Reviews mostly discuss Customer service, Price, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite and knowledgeable staff for providing exceptional customer service and consistently finding significant financial savings on their policies. Many people appreciate the patient and thorough assistance when comparing different coverage options and securing lower monthly rates without feeling rushed. Though some reviewers noted that changing home and auto policies can occasionally feel like a lengthy and complex process, the dedicated support helps simplify the transition. Consumers consistently value the clear, transparent communication, professional guidance, and friendly demeanor provided by the expert advisors throughout the entire engagement.
Auto-generated from all reviews of this business. For reference only.Very professional and knowledgeable about what I wanted to do from my first phone call till I was done.
We appreciate you choosing Covered Rick! We are right here whenever you need your next policy.
The sales person I got was excellent. She explained everything to me and handled everything.
Nothing beats having an expert handle all the details for you! Thanks for choosing Covered, Linda. We'd love to be your trusted insurance team for any future needs.
Helpful agent. Very pleasant.
So glad our team could be pleasant and helpful! 😊 Thanks for the great review, Michael. We hope you will keep us in mind as your go-to resource for all things insurance.
Liz Beth was very informative with the insurance information .
Informative is exactly what we aim for! Thanks for choosing Covered. Please reach out if you need anything else. We hope to be your go-to insurance resource in the future!
Every thing was done in a timely matter and got a new policy for my home and at a cheaper rate.
Quick service and a cheaper rate? Can't think of a better outcome. 🏡 We appreciate your business, Carol, and hope to be your insurance home base from now on! Thanks for choosing Covered.
So helpful and friendly. Knowledgeable about what I needed
Glad we could help you find exactly what you needed Alison! Please let us know if there is anything else we can help you with.
The person I spoke with was very kind and polite and knowledgeable. I got what I wanted out of the deal and saved a lot of money. The only thing keeping it from being 5 stars is it did feel an awful lot like a sales call. I understand it's their job and what they are told to do, but trying to be upsold constantly was not my favorite.
Hey Trevor, thanks for the honest feedback. It's never our intention to come across as pushy, but we are glad we were able to help you save on your policy. We hope you will give us another shot in the future!
Ashley did an astonishing job on my flood insurance. i recommend her 200% Go Ashley she know her job thank you!!!
We love hearing this Victor! Glad Ashley could get your flood insurance sorted out so well. Please don't hesitate to reach out if you need anything else.
Very helpful. The representative Diamond was great she knew I was at work and was able to help me through text after a simple phone call.
We know you are busy so keeping it convenient and texting you at work is exactly what Diamond is there for! Thanks so much for choosing Covered. We hope to be your go-to resource for anything insurance-related in the future!
Lateisha Is FANTASTIC! She has been so informative and patient with all my questions. The best part is she saved me a substantial amount of money! Overall extremely happy with the service and have found my insurance specialist!
Saving a substantial amount of cash while getting all your questions answered is a huge win! We are absolutely honored to be your new go-to insurance specialists.
Emily was thorough on pricing of various car insurance options, & homeowners' also.
Digging into the details for both home and auto is how we get the absolute best deals! Thanks for choosing Covered Kendra. Please reach out if there is anything else we can do for you 🚗
Latisha was my agent. She did such a great job looking for the best quotes. She took her time and thoroughly went through each section as well as adjusting anything I didn’t need on the policies. She was also very patient with me as I looked through my documents to give her the most accurate information. I appreciate your hard work and thank you for being you.
Hi Magali! Thanks so much for choosing Covered and sharing your feedback with us. It is fantastic to hear that Latisha provided such thorough and patient support while tailoring your policies. If there is anything else we can do to assist you in the future, please feel free to reach out anytime!
Melissa A., the advisor who helped me, was delightful to work with. She was very articulate and knowledgeable, and her friendly demeanor was very much appreciated. Shopping for homeowner’s and auto insurance is usually not something I enjoy, but Melissa made the experience very comfortable for me. Covered Insurance Solutions is fortunate to have her on their staff.
Hello Janice! We really appreciate you taking the time to leave us a review. Making insurance shopping an easy and comfortable experience is always our goal, so hearing that Melissa took such great care of you is wonderful. Please do not hesitate to contact us if you need help with any future coverage needs!
Everything just seems to work out well here, so I'm happy..
Hi Jerry! Thanks for dropping us a review and sharing your feedback. We love hearing that everything has been going smoothly for you and that you are happy with the service. Please let us know if we can ever be of assistance with anything else!
The agent was excellent walked me thru the process step by step
Hey Christopher! Thank you so much for leaving us a review. We are thrilled to know your agent walked you through everything clearly and made the whole setup straightforward. If you ever need a hand with your policy in the future, please feel free to contact us anytime!
I had an amazing experience with Covered Insurance, and I couldn’t be happier with how everything turned out! From the very beginning, their team was friendly, professional, and genuinely focused on helping me find the best coverage for my needs—not just trying to sell me something. They took the time to explain my options clearly and made the whole process simple and stress-free. The biggest highlight? They saved me a LOT of money. I ended up with better coverage than I had before, but at a significantly lower cost. That alone makes them worth recommending! What really stood out was their customer service—quick responses, knowledgeable staff, and a willingness to go the extra mile to make sure everything was handled correctly.
Hi there Mr. Skullyard ! We really appreciate you choosing Covered and taking the time to write such a detailed review. It is fantastic to hear that our team made the process easy while securing better coverage at a much lower rate for you - as we always say, "who doesn't love saving money?". Do not hesitate to reach back out if any questions pop up or if you need assistance down the road!
Heather Fagan was able to help me change a due date without sending me on to multiple people in customer service to correct it. She was able to do it in a timely manner and was very kind and patient with me.
Hey Paige! Thank you for taking the time to share your experience and leave us a review. We are so glad Heather was able to take care of that due date adjustment quickly without leaving you on hold for hours. Please reach out if there is anything else we can do to help you in the future!
Professional and easy to work with. They presented all options and compared planes for me allowing me to make the best choice at the best price. The advisor I worked with, Cydney, was amazing and so wonderful. Completely recommend Covered for your insurance needs.
Hey Jonathan! Thank you for choosing Covered and leaving us a review. We are so glad Cydney could lay out your options clearly and help you find the best plan for your needs. Reach out anytime if we can help with anything else down the line!
They helped me shop for plans that fit me and my situation. I ended up getting similar coverage for half of what I was previously paying. The agent was great!
Hello! Thank you for trusting Covered and taking a moment to write a review. Cutting your previous rate in half while keeping your coverage intact is a huge win, and we are glad our team could find the right fit for your situation. Feel free to give us a shout if you ever need anything else down the line!
The system did not let me finish the process of signing up for the insurance so I'm canceling as soon as possible it seems like the person the agent is looking for a good review
Hi Felton, we are terribly sorry that this was your experience. We apologize that our system was not working properly for you, our team has tried to follow up to correct this issue. We would love the opportunity to make it right - please feel free to contact us and we will do our best to find you an insurance policy that works for you. Thank you for trying Covered; we hope you will give us a second chance.
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