About MetLife Pet Insurance
Data updated- Website
- metlifepetinsurance.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 294 reviews
- Replies to negative
- 87% (13/15)
Do you own MetLife Pet Insurance? Claim this profile for free and start replying to reviews.
About this business
MetLife was founded over 150 years ago to help families navigate life’s twists and turns with financial protection. But then in 2020 we realized something: who rounds out a family better than our pets? And thus- MetLife Pet Insurance was born.Backed by a group of pet lovers determined to treat your pets as if they were our own, MetLife Pet Insurance strives to help you make sure your furry family members are protected. Our comprehensive pet insurance policies for dogs and cats help you cover the cost of injuries, illnesses, pet meds, holistic care, emergencies and more- allowing pet owners to help give their pets the best care possible. We also offer a unique family plan,1 which allows pet parents to cover up to three pets on one policy, and even offer a 0-day waiting period on accidents and optional Preventive Care benefits.2 That means no matter what your pets are getting into, they can be protected by midnight on the very same day you enroll in a policy. This commitment to helping provide pet parents with the best pet insurance possible, may be part of why MetLife Pet Insurance has won the “Pet Insurance of the Year” award 4 years in a row. 3But that’s not all. Here at MetLife Pet, our passion for animals extends beyond the home. That’s why in addition to offering cost-effective pet insurance for dogs and cats, we also work with hundreds of animal shelters across the country to help our furry friends find their forever homes. Because at MetLife Pet, our pets are more than just animals. They’re family. 1 Coverage options may be limited for certain ages. 2 Family plan policies are limited to dogs age 12 and under and cats age 14 and under. Multi-policy discount is not available with Family Plans.3 “2022, 2023, 2024 Pet Insurance of the Year Award” Winners, Pet Independent Innovation AwardsPet Insurance coverage issued by Metropolitan General Insurance Company, a Rhode Island insurance company headquartered at 700 Quaker Lane, Warwick, RI 02886. Coverage subject to restrictions, exclusions and limitations and application is subject to underwriting. See policy or contact MetLife Pet Insurance Solutions LLC (“MetLife Pet”) for details. MetLife Pet is the policy administrator. It may operate under an alternate or fictitious name in certain jurisdictions, including MetLife Pet Insurance Services LLC (New York and Minnesota) and MetLife Pet Insurance Solutions Agency LLC (Illinois). ©2025 MetLife Services and Solutions, LLC. All Rights Reserved. L4805429[exp0927][All States and][No Territories]
Written by the business, not verified by us.Is MetLife Pet Insurance legit?
MetLife Pet Insurance (metlifepetinsurance.com) has a 4.7 out of 5 rating on OK.one, based on 294 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 87% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently share that the platform is very user-friendly, making the submission of claims completely seamless. Consumers note that reimbursements are issued rapidly, which brings immense relief during stressful veterinary visits. Many people also appreciate that support representatives are remarkably helpful, polite, and professional when contacted. However, some people mentioned frustrations regarding unexpected claim denials related to specific coverage rules. Some reviewers experienced difficulties when trying to appeal partial payments or obtain clear explanations from staff. A few consumers expressed dissatisfaction with how certain preexisting conditions and routine care costs are handled.
Auto-generated from all reviews of this business. For reference only.What people say
Check took a while to arrive
Check took a while to arrive. Not clear how to set up for an ACH or e deposit which I’d prefer.
It was a very easy experience I…
It was a very easy experience I recommend
very easy to enroll
very easy to enroll various plans to choose from you can set your own deductable, type of policy, must add the wellness plan for more money(1 downside) but better refund
I had multiple claims to file for two…
I had multiple claims to file for two dogs over various ER visits, hospitalization, and re-check appointments. Being able to submit on the App was easy and they processed the claims fairly quickly. I was very happy with the service.
easy and safe
so nice and easy to understand and safe to use. Thank you so much.
Easy sign up
Very easy to sign up
Fast reimbursement on a claim really…
Fast reimbursement on a claim really appreciated it.
Quick and easy!
Easy to submit a claim and quick turnaround for payment.
User friendly and easy to get quote
User friendly and easy to get quote, select options and enroll quickly
It’s looks like a great plan!
I appreciate the easiest to read and…
I appreciate the easiest to read and understand what you are signing up for.
First time using this,so far I…
First time using this,so far I appreciate it and was easy to feel out all details
Easy to work with.
Easy to work with. Prompt with claims. Always professional and answer calls.
pets
good quick and easy
Prompt review of claim and…
Prompt review of claim and reimbursement.
Always so easy to sign up
Always so easy to sign up! This insurance has always been so easy to find answers
It is SUPER easy to navigate
It is SUPER easy to navigate, Easy to add claims.
Awesomeness
Great enrollment experience and the coverage looks awesome! It's better than my health insurance.
David PfefferUnited States · 4 reviews · Experienced 2026-08-11 ·
Spot Pet Insurance
Pumpkin Pet Insurance
Trupanion
Fetch Pet Insurance
Pets Best Pet Health Insurance
Embrace Pet Insurance
ASPCA Pet Health Insurance
Prudent Pet Insurance