ItsWorthMore.com (itsworthmore.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 26% give 1 star; The business has replied to 31% of negative reviews. Last updated 2026-08-10.
The entire process was straightforward. Shipping options were available, and there was also the option to expedite processing. Additionally, payments were automatically deposited into your bank account within 24 hours.
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Mark Wirganowicz · 1 review · Experienced 2026-05-29 ·
★★★★★
So far I am having trouble getting my…
So far I am having trouble getting my payment, which is very upsetting.
Reply from ItsWorthMore.com2026-06-09
Thank you for sharing your feedback. We understand how frustrating it can be when you are waiting for a payment and do not see it arrive as expected.
After reviewing your transaction, our records indicate that payment was successfully processed and completed on our end. In situations like this, delays can sometimes occur due to banking institutions, payment processors, or issues with the receiving account.
We want to make sure this is resolved for you. If you have not yet received the payment, please contact our support team directly so we can verify the payment details, provide any available transaction information, and assist with tracing the payment if necessary.
We appreciate your patience and the opportunity to help get this sorted out.
This company is legit!! I HIGHLY recommend them to anyone selling any type of electronic equipment you may have and no longer want. I have used them time and time again and WILL keep using them!
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Shawn Stewart · 3 reviews · Experienced 2026-05-24 ·
★★★★★
The best!!
Excellent group of folks to sell your devices back. I sold a 17 Pro Max and the newest iPad mini. They met the original offer for the phone and knocked off a very small amount ($20) off the iPad. There were a couple of very minor scratches, so it was fair and they knocked off less than I thought they would. They paid out in only a few hours. I definitely recommend these folks and will use them again. You’d be hard pressed to find a better offer and smoother process.
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Legend Smith · 1 review · Experienced 2026-05-06 ·
★★★★★
Dishonest all-around
I've been doing business with IWM for a while and only sold them brand new devices so they couldn't twist the condition and misquote me as they have to many other reviewers. I guess they got tired of paying me fairly so they've severely delayed two pending orders of mine.
I sent in a laptop and was looking forward to the usual payout time-frame of 4-7 business days, however it is now business day 10 and there are no updates from IWM except that it is "in the queue" (for who knows how long). The original order was created almost a month ago. This is completely ridiculous.
Moral of the story: opt for the expedited processing if you want anything more than a fair shot of being paid when advertised.
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Mary Covella · 1 review · Experienced 2026-05-22 ·
★★★★★
Straightforward and direct with…
Straightforward and direct with excellent communication. Process was exactly as told to me. Will use again.
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Carl · 2 reviews · Experienced 2026-05-19 ·
★★★★★
Very easy to do business with
Very easy to do business with. The quote for selling the phone took a couple minutes. They bought the phone for the price quoted and I was paid within a few days of them receiving it.
Global traveler · 2 reviews · Experienced 2026-04-14 ·
★★★★★
The ease of doing business with you was…
The ease of doing business with you was effortless. Price offered was even more than I expected. Received alerts from beginning to end of the process. The timeline was spot on.I am more than happy about my experience
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daniel myers · 1 review · Experienced 2026-05-13 ·
★★★★★
Do not trust them
I Sent my moto razer in to them after waiting they sent me an offer stating the phone was in a lower condition that I had state it was and offered $25. I had it reinspected the sent me photos of the claimed damage and offered me $50 for the inconvenience (first red flag). I didn't agree with the evaluation so I had then send it back. Well after getting it back the first thing I noticed was the 100% must have screen protector was removed and there was damage to the top left of the exposed thin lcd. I have photos of right before it was boxed and sent with the screen protector in place. Well after looking in the email the sent of the reinspected phone you can see the damage to the screen there and I also noticed the screen protector want there at that time as well. I sent them all this info will some back and forth the sent me "I hope this email finds you well. We understand your concern regarding the bulging area on the display. However, after further review with our team, we can confirm that no factory-applied display layer was removed during the evaluation process.". Which i have the photos to prove otherwise. They are lier and cheats
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Consumer · 1 review · Experienced 2026-05-13 ·
★★★★★
Amazing service
Amazing service! Willing to wait till my provider unlocked my phone, so I could get the most money back.
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Wendy · 2 reviews · Experienced 2026-05-12 ·
★★★★★
Great experience overall.
Great experience overall.
Easy process to get a quote, accept, and send the computer. It was actually higher than selling back to Apple. The final offer did go down some but was fair; they thoroughly explained the reasoning. Once final offer was accepted, payment was received the next day using Zelle. Would definitely recommend.
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Kacey Snow · 1 review · Experienced 2026-05-11 ·
★★★★★
I did eventually sell my item… but it…
I did eventually sell my item… but it took 10 business days and $100 less than my offer. They claimed the screen had to be replace, it was perfect when I sent it in… so it go damaged in transit and I feel as though the mail service should have had to cover that. I won’t be selling to them in the future as the customer service is automated and there responses to my emails were generic and didn’t actually care about my concerns
Reply from ItsWorthMore.com2026-05-28
We appreciate you taking the time to share your feedback and are sorry this experience left you disappointed.
During evaluation, the MacBook was found to have LCD tinting present on the display. Issues such as LCD tinting can develop gradually over time from panel wear, prolonged heat exposure, aging of the display components, or prior usage patterns. The device also showed no signs of physical or impact damage that would indicate the issue occurred during shipping transit.
Because the issue affected the functionality and resale condition of the device, the offer was adjusted accordingly. Customers are never obligated to accept an adjusted offer and may always request either a free return or a re-evaluation if they disagree with the findings. In this case, the adjusted offer was accepted and a re-evaluation was not requested.
We understand that receiving an adjusted offer can be frustrating, our evaluations are based solely on the verified condition of the device received so we can accurately determine any repair or refurbishment needed before resale.
We truly appreciate the opportunity to review your device and thank you for sharing your experience and feedback.
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Carlos · 1 review · Experienced 2026-05-08 ·
★★★★★
Many years of great experiences
I've had many years of great experiences selling phones, laptops, and tablets with them. Their prices are fair when compared to DIY online marketplaces and the process has been painless in the 6+ years I've used them. I do wish they would attach pictures when the inspection finds flaws in the products but IWM has been trustable thus far.
Don’t know why you have to select a payment option through. It’s worth more if you select PayPal and then you get charged at $35 and then $19 for two transactions and then PayPal hold your money when it’s worth more as a company that’s supposed to be trusted, but you pay money to PayPal and it’s only way you can get paid is the bank or PayPal but PayPal supposed to be faster and it’s worth more says that they’re faster and send your money quickly. That’s a lie will not be using them again thank you
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Sam Suh · 1 review · Experienced 2026-05-09 ·
★★★★★
Slow process
The process took little longer but I have received the initial offering.
Transaction was very straight forward. I entered my item particulars, received an offer and a prepaid shipping label. Two weeks later received payment for the exact offer amount. Couldn’t be happier with ItsWorthMore.
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Karen · 4 reviews · Experienced 2026-05-01 ·
★★★★★
Thank you for accepting our iPhones and…
Thank you for accepting our iPhones and sending a refund as quickly as you did.
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Raymond Rentas · 1 review · Experienced 2026-05-01 ·
★★★★★
Gazelle who? Ditch them and read this.
Hey everyone. This company and everyone that works here is 100% real, honest and AMERICAN which makes a huge impact on all of us in a positive way during these last few months we have been dealing with. At first I was second-guessing this company but I did my research, followed their instructions when it comes to resetting everything and removing it from my iCloud. They offer expedited shipping and expedited processing and let me tell you they mean it. Within it getting there it took them possible 24-48 to inspect my equipment, approve it and send it via Zelle which is an instant transfer. The price the offered me for both of my devices was an excellent offer. I highly suggest this company to anyone looking to get rid of their older phones tablets etc. Or if it’s a rainy day for you they still can help 100%.
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Rafat Mohammad · 3 reviews · Experienced 2026-05-04 ·
★★★★★
Worst experience ever
Worst experience ever. Selected very good condition Iphone. Received it and found out the battery drains 10 to 15% per hour with little to no use. Asked for a replacement and all they would say is no, you need to send it back. I traded in my phone and do not have another phone. How am I supposed to send in the phone with a replacement. Terrible customer service. All they care about is taking your money. They did not reveal the battery health statu. Ok maybe this is my issue but they need to align on battery and condition description. Which they do not do at this moment.
Its funny your response is still stuck on saying that amount of battery drain is normal without any usage. Apple store confirmed battery is NOT normal. Meaning the phone is sitting on the desk without being used and battery is draining. You cannot seem to grasp that aspect. And then you want to charge for returning the device for a swap. How is that good customer service. Sorry not convinced. I await your same duplicated reply.
Reply from ItsWorthMore.com2026-05-28
We are sorry to hear that you were unhappy with your experience and appreciate you taking the time to share your feedback.
Any device purchased from us includes both a return period and warranty coverage should an issue arise after delivery. When you contacted us regarding the battery concern, we offered both a free return or a replacement in accordance with our warranty process.
Battery usage can vary significantly depending on settings, signal strength, background activity, app usage, screen brightness, and other factors. The battery drain described of approximately 10% per hour may vary depending on how the device is being used at the time.
We also understand the inconvenience of being without a phone temporarily. However, it is not feasible for us to send a replacement device while the original device remains in the customer’s possession. In order to properly verify the reported issue and prevent multiple active devices from being tied to a single transaction, the original device must first be returned through the standard warranty or return process before a replacement can be issued.
Our goal is always to provide a fair resolution and support customers through the coverage included with every purchase.