They have great employees who walk you…
They have great employees who walk you through every process and make jewelry insurance a breeze!
Reply from Jewelers Mutual Group2026-04-08
Hi Andres, we pride ourselves on our dedicated team!
About Jewelers Mutual Group
Data updated- Website
- jewelersmutual.com
- Category
- Money & Insurance
- Location
- United States · Neenah
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 100% (10/10)
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Is Jewelers Mutual Group legit?
Jewelers Mutual Group (jewelersmutual.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
What people say
Great product
Easy & affordable! Great peace of mind.
Reply from Jewelers Mutual Group2026-04-08
Hi Cynthia, we're happy you're feeling more peace of mind now! ☺️
Great insurance rates for jewelry
Jewelers mutual makes getting jewelry insurance really easy , they update your insurance along with the rise and fall of gold and silver rates. I'd recommend jewelers mutual to anyone looking for great insurance on they're valuables
Reply from Jewelers Mutual Group2026-04-06
Thank you so much for the kind words, Kermie!
I cannot express how grateful I am for…
I cannot express how grateful I am for this company. They are wonderful to work with and very understanding. They have made experience very straightforward and simple.
Reply from Jewelers Mutual Group2026-04-06
Hi Robert, we're so happy to hear that your experience has been simple!
A+ jewelry insurer
Premium is very fair. Payments and renewal are easy. Filing a claim is smooth and stress-free. I will be a life-long customer.
Reply from Jewelers Mutual Group2026-04-03
Hi Amanda, thank you so much for your kind words! So happy to hear that. ☺️
My experience with the agent was very…
My experience with the agent was very pleasant from beginning to end. She seems to be very smart and knowledgeable in every aspect
Reply from Jewelers Mutual Group2026-04-03
Hi Nichelle, thank you for the kind words about the process!
Jewelers Mutual Group made my claims…
Jewelers Mutual Group made my claims experience easy and quick!
Reply from Jewelers Mutual Group2026-04-03
Hi Rhonda, we're so happy to hear it!
Easy process and Quick response
It was a very easy process and I feel much better now that it is insured. I also feel relieved that it covers anything, just in case.
Reply from Jewelers Mutual Group2026-03-31
Hi Breka, so happy to hear that you have some added peace of mind now!
Answers all questions
Answers all questions, gives you time to think about it. Not a pushy company.
Reply from Jewelers Mutual Group2026-03-31
Hi Marie, we strive to give customers everything they need to make the right decision for them when it comes to jewelry insurance coverage. ☺️
The best customer service I have seen…
The best customer service I have seen in a long time!
Reply from Jewelers Mutual Group2026-03-31
Thank you for the kind words!
Fast, easy, and streamlined
Jewelers Mutual made the claim experience fast, easy to understand, and streamlined. They worked well with my jeweler and were timely on getting the payment out.
Reply from Jewelers Mutual Group2026-04-01
Hi Rachel, we're so glad to hear your claim experience went smoothly. ☺️
good insurance policy
easy to renewal
Reply from Jewelers Mutual Group2026-03-31
Hi John, thank you for the kind words!
That our particular jewelry items are covered.
Consistant file knowledge that was shared by several Jewelers associates. Written (email confirmations) of transactions and particular correspondence. Although, it may be more efficient to communicate via email, a call from a real person would enhance the process.
Reply from Jewelers Mutual Group2026-03-31
Hi Bernie, thank you for this feedback! We will share with our internal team regarding the process.
Very easy and quick process
Very easy and quick process. Claimed paid quickly.
Reply from Jewelers Mutual Group2026-03-31
Hi Cynthia, we're happy the process was quick and easy for you!
From initiating a policy
From initiating a policy , to renewing it, has been very easy, and am so grateful to have my jewelry insured here. Thank you!
Reply from Jewelers Mutual Group2026-03-31
Hi Cristen, thank you for your kind words! We're happy to hear all parts of the insurance process have been easy for you.
Wonderful to have Jewelers Mutual as my…
Wonderful to have Jewelers Mutual as my insurance Company.. Great company and easy to work with on a claim 😁
Reply from Jewelers Mutual Group2026-03-31
Hi Franklin, we're happy that things have been easy for you!
Jewelers Mutual Group Claim Process is Simple and Fast
Jewelers Mutual Group claim advisor (Dena) worked with me and jeweler repair person and made the claim process easy for my wife wedding ring. Your process was simple and fast. Every time we have had a claim it consistently has been this way. May 22, 2026 we celebrate are 50th anniversary.
Reply from Jewelers Mutual Group2026-03-27
Hi Harry, happy early anniversary! ❤️ We're so happy to hear your claims process was easy and your repair was quick.
Jewelers Mutual is very reliable and is…
Jewelers Mutual is very reliable and is a good price. This is a company that doesn’t forget about you. Thanks for being there.
Reply from Jewelers Mutual Group2026-03-25
Hi Joe, we're happy to be there when needed! ☺️
My adjuster was amazing
My adjuster was amazing! Made me feel secure about my claim!
Reply from Jewelers Mutual Group2026-03-25
That's so great, Raquel! We're happy to hear that.
Ellon was very attentive and responsive…
Ellon was very attentive and responsive while helping me through my problem, not to mention very friendly! Great customer service
Reply from Jewelers Mutual Group2026-04-01
We're so happy to hear you had great customer service with Ellon!