Blossom Health (joinblossomhealth.com) has a 3.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 25% give 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
D
David Jones · 1 review · Experienced 2026-07-21 ·
★★★★★
Falsely advertise anxiety help, heavy pill pusher.
Doctor's don't listen, push SSRIs, disregard current medications (Increased risk of getting Serotonin Syndrome).
They don't listen to your problems and look for a solution. Oh, no, no, they start with the prescription (SSRIs) and work you into the diagnosis.
Reply from Blossom Health2026-07-23
EDIT:
I was able to review your specific case. You were seeking benzodiazepines, which are a category of potent FDA Schedule IV Controlled Medications. While helpful for some situations, they are prescribed sparingly and, given the risk of misuse, addiction, and harm, are only prescribed when specific qualifications are met.
You met with two different providers at Blossom who both independently in their medical judgment decided that it would be more appropriate to start managing your symptoms with other non-controlled medications and assessing results before considering a benzodiazepine.
We only have your safety and health in-mind, and am sorry you're frustrated you didn't receive a benzo prescription upfront. If you'd like to continue at Blossom, we'd be happy to work with you on managing your symptoms and progressing forwards in your treatment goals.
---------------------
ORIGINAL REPLY:
Hi there - I'd love to look into this for you. Please DM me your details (or reply to any of the emails or text messages you receive from Blossom).
You (and every patient we serve) are always in charge of your health, your care journey, and your treatment. Full stop. No one can force you into doing something you don't want to do.
Coming up with the right treatment plan and medication regime is always a collaborative exercise between you and your provider. They'll certainly make recommendations and propose a plan guided by their expertise and clinical judgment of your case, but it has to be one that you buy into.
Every medication comes with the potential for risk (which hopefully is outweighed by therapeutic benefit, and risk can be mitigated). If you're concerned about SSRIs and/or about medication interactions that may increase the risk of serotonin syndrome, that's something that should be discussed with your provider.
I want to be clear that Blossom and our providers do not "push" medications onto any patient. It's ultimately up to you to decide on the right treatment path in consultation with your provider.
Thanks, and hope that all makes sense 🌸
Blossom is very helpful thru every step one needs for mental health ,
They are always there for you to help
to get the Help you may need or Meds. you may need .They remind you of upcoming sessions , and who its with. I have a Great Therapist who has helped me with Talk and 1 med.
She is Doretha Ratten she is very Smart , Caring and a Good Listener. She has been a Blessing to me thru my issues !
Thank You All 😉
Richard Kiefer
Reply from Blossom Health2026-07-22
So glad you're getting great care from Dorothea! She's truly a miracle worker.
On behalf of Dorothea as well as everyone else here at Blossom, thank you for being with us 🌸 ❤️
It's been over a week since I was prescribed medication through Blossom... No prior authorization for the correct medication has been sent to my insurance and my prescription has not yet been sent to the correct pharmacy. This is after sending my insurance info, my pharmacy info and even having to tell them which medication needs to be out in (that they prescribed.)
You have to check what you are charged to ensure that it matches your EOBs. You also specifically have to request an invoice. And the only method of payment is saving your card information into their system where they can charge you at their discretion.
This is my first and last experience with telehealth mental health services and I would not recommend using this service. This is not care management, especially when people are coming to see you who are obviously struggling with their health already.
Reply from Blossom Health2026-07-21
Hi Sean - I share in your frustration. The prior-authorization system requires coordination between us, your pharmacy, and your insurance plan. We wish every patient could just simply receive the medications they need, but unfortunately that's not the system we live with today in America.
When issues do crop up, that causes delays in you receiving your medication. We are working on getting this unblocked for you asap.
We're just as frustrated as you by these delays, and we'll do our absolute best to get your meds to you as quickly as possible.
Thank you 🌸 ❤️
j
jennifer harrison · 2 reviews · Experienced 2026-07-17 ·
★★★★★
I scheduled a appointment I was online…
I scheduled a appointment I was online 15 minutes before the appointment the therapist never joined the online meeting yet they charged me a no show fee. I told them on multiple emails that the missed appointment was on their end yet and still they still trying to charge my card for a service never rendered. I am highly upset and it seems like the reason I suggest an appointment was for help but yet they didn't give it to me and yet playing manipulation techniques instead of the directly dealing with the issue that the problem was on their end. I have told them multiple times yet they still trying to charge me for a new show but it default was theirs I was online waiting for the appointment 15 minutes before their employee that they pay to do the therapy and never show but yet they are charging me for a no show and I have demanded for answers and they have not given to me as of yet so I suggest if you have any mental health issues to go somewhere else because it seems that they first goal is not helping your mental state it's money because this situation for me shows what their real motives are they probably have thousands of customers and I'm just one customer that never received their services and yet a rectifying it I feel like they are playing or trying to gaslight me when in fact I know I was online waiting because I was about to crash out and I need help and they never came online that's how I remember I know. But yet trying to charge me a no-show fee right when I'm online waiting for the services because right when I was online waiting for the therapist to get online I see a charge on my card while I'm waiting for the services I know show fee and I'm going to keep talking about it until there is dealt with in my situation is handled because I'm not going to go nowhere you're not going to get me quiet what is a real reason that you guys have this service you make millions of dollars and I'm just asking for you to do right by me but yet you still refuse. The problem is that you guys are still lying I have screenshots you want me to upload that too. Please send me a email or something I can send the screenshots too since you guys are still lying. Please send me an email so I can upload the screenshots. And the problem is that you make so much money that you couldn't even admit that you failed me when you're scheduled this meeting. Please don't reply to me on this please give me an email or phone number I can talk to a supervisor because I have screenshots. Please send me an email right on this site so everyone can see so I can upload it thank you. And the fact that you guys have a business to help people with mental problems but get you causing one by not being truthful and fixing this problem but yet you guys still want money from me what do you really want to help people or to take their money especially when I didn't get any service from you I'm so upset because you guys sitting here and keep lying to me if you want I can upload the emails I've been sending to you guys since you guys have been trying to charge me since you guys about five or six emails and yet you still trying to charge me if you care so much about mental people mental state you would fix this instead of fighting me for $100 and that's mostly all my income every month and y'all make millions and I want you to answer that right here openly no emails right here why is it that I'm telling you you didn't give me the service but yet you still trying to charge me and still gaslighting me this is the problem with you. Cuz I'm a person I'm not going to back down when I know I was on the phone waiting my daughter was with me too cuz she was going to join the meeting with me and we sat on that phone and nobody came but yet you guys are trying to charge me while I was on the phone waiting so the problem is not with me is who you employed to to be my therapist that day please investigate but I'm tired because I know I was there and they are still trying to charge me and you trying to lie and cover it up y'all make so much money to lie about this situation that cost me more than whatever cost you. If you need help do not go to them especially if it's very serious because they might do you like you do me. Don't go to this one cuz they don't even have the decency to admit when they need an error and fix it and this is a mental health business that's supposed to help people mentally and I'm going to keep talking about it and I'm going to keep posting everywhere until this is resolved you're not going to get away with this. So keep writing on here saying that you reviewed it you did not because I'm sitting there on the phone waiting for the therapist me and my daughter that she was going to sit with it with me. I also been calling to talk to a supervisor or something still could not get through but you guys can post a message after I'm telling you what's going on anybody just getting better health therapist.
Reply from Blossom Health2026-07-21
Hi there - we reviewed the specific visit in question and your provider was on the Zoom for 10 minutes waiting for you to join before marking your appointment as a "no-show".
For your security and privacy, we always send you a unique URL to join Zoom for each appointment. If you attempted to join the Zoom using anything other than that unique URL, it's possible you were on a different Zoom call. And so you and your provider missed each other.
All that being said, we wouldn't want an IT issue to derail your treatment. After you attend your next appointment, we'd be happy to waive the no-show fee from the original missed visit.
Hope that helps, we'd love for you to continue your care at Blossom 🌸 ❤️
M
Matthew · 1 review · Verified · Experienced 2026-07-14 ·
★★★★★
I was never disclosed what I would be…
I was never disclosed what I would be charged using my insurance. Why was my insurance charged and me charged $135? Also, i have been taking Adderall for 15 years.I'm not one time ever requested for a refill.In the same month due to losing it , and I ask one time 41 refill , and you guys refuse without me jumping through hoops. Every doctor's able to see my history in every doctor's able to see that I've never once asked for a refill.This time was a wants in a 15 year oddity.Since I moved, I had to walk to c.B.S rmly drive in my medication model fell out of my pocket.I ran back trying to find it and it was gone.I went back two times. In my mind as a patient, I shouldn't have to jump through hoops. When you guys pull all of my records and can see, I've never once asked for a refill ever. And the one time I do I get refused or have to jump through hoops to get 1 refill out of 15 years now, I don't know if that's a state law or just your policy. Either way as a customer that's a slap in my face and kind of says, we don't trust you jump through all these hoops, we gotta do all this stuff. So we make sure we trust you even though you could look through my history and see, I've never once asked out of 15. Years, so big disappointment and the charging, I don't understand What's totals insurance?So highly and unhappy with your platform. I gave it 2 stars cause I did like the psychiatrist.This is not on the psychiatrist.This is on your platform.
Reply from Blossom Health2026-07-21
Hi there - I get why it's frustrating to go through a bunch of additional steps to replace your lost medication, but it's unfortunately required to comply with the law.
Adderall is a FDA Schedule II controlled medication with heightened security and compliance requirments.
Since you lost your prescription only a day after receiving it and asked for an out-of-cycle replacement refill, that triggers additional verification steps.
I hope that makes sense. Thank you for understanding 🌸 ❤️
Thanks so much! We're just glad to be able to be of help. Appreciate you being with us at Blossom 🌸 ❤️
S
Sarah · 1 review · Verified · Experienced 2026-07-20 ·
★★★★★
Tremaine is the best!
Tremaine was very thorough and caring - she always does a good job checking on various aspects of my life and confirming with me to ensure my treatment plan is the fight fit.
Reply from Blossom Health2026-07-21
We love that! We treat every patient as an individual - understanding your circumstances, your life, your struggles, your triumphs - that is what makes Blossom special.
Thank you for being part of it 🌸 ❤️
R
Richard · 1 review · Verified · Experienced 2026-07-13 ·
★★★★★
A great experience so Far
Trissa is an absolute joy to work with. She is open, communicates her thoughts well, and establishes a secure space to talk.
Reply from Blossom Health2026-07-21
She's a star! So glad we're able to help you. Thank you for entrusting your care to Blossom 🌸 ❤️
I love this platform. My doctor spends the full time with me and listens to my concerns. If I need to message them outside of an appointment they respond quickly as well. It’s a great experience! My doctor is knowledgeable, professional, and friendly. Awesome experience!!
Reply from Blossom Health2026-07-20
We're so happy to hear that!! Being able to help patients like you is what brings a smile to my face and makes me so proud to be part of this company. Thank you for choosing Blossom 🌸 ❤️
For the love of all that is holy, if you have insurance, go to an actual doctor and get your issues dealt with in person. This was such a waste of time. The only reason I went through with it is because I couldn’t back out without getting charged $50.
Reply from Blossom Health2026-07-19
Hi there - I took a look into this and don't think this is a fair characterization of the care you received.
You came seeking a specific diagnosis, and after a thorough examination, including a digital cognitive assessment, clinical interview, and diagnostic survey, your provider in their independent medical judgment determined that diagnosis was not appropriate. She then attempted to treat you for co-related other conditions that were more likely given your clinical presentation.
If you'd like a second opinion with a different provider, we'd be more than happy to offer that to you.
Many patients self-diagnose (and sometimes they are correct!). But not always, which is why it's always important to consult medical professionals. I wouldn't call that a "waste of time".
I hope this all makes sense (even if it is disappointing). Thank you for understanding.
K
Kurt Allen · 1 review · Experienced 2026-07-16 ·
★★★★★
Shady Cancellation Fee Collection Tactics
While I had no issues with the provider, I do take issue with how this company handles the administravitve part of thier company.
They will send you a remind text about an appointment you booked a month in advance in less than 24 hours of your appointment so that when you remember that it's coming up and reschedule or cancel the appointment you are automatically within the 24 hour cancellation window and get charegd a $50 fee without them even getting an authorization from the cardholder.
Working in the medical field and it being 2026, people are dependent upon reminders for appointments, so when they send it with less than 24 hours in your appointment it seems to be a morally unethical tactic for them to make sure they collect cancellation fees.
When I presented this problem I had to the team they repeatedly ignored my messages and then finally told me that they are not willing to budge on the fee.
Reply from Blossom Health2026-07-17
Hi there - happy to explain our practices. Our attendance policies are what make it possible for us to provide excellent care, quickly, and affordably. Just as we respect your time as a patient, we ask that you respect the time of your provider.
When you cancel an appointment with less than 24 hours of notice it 1) wastes the time of your provider who was anticipating seeing you and 2) robs other patients of the opportunity to have been seen instead.
When you book your appointment, you receive an immediate confirmation and a calendar event. We also send courtesy reminders 24 hours before and 10 minutes before your appointment.
We are not interested in collecting late-cancellation fees. We are interested in helping patients receive the care they need. And that can only happen if we all respect each other's time.
By the way, we understand that sometimes life gets in the way and you have to cancel-late unavoidably. That's okay. We waive and refund late-cancellation fees after you book and attend your next appointment. We hope you take us up on that because we'd love to continue serving you.
Hope that makes all sense. Thank you 🌸
B
Bob Brezniak · 2 reviews · Experienced 2026-07-17 ·
★★★★★
I've been stood up by a provid
Absolutely unprofessional! I was stood up by the provider not once, not twice --- 4 TIMES. Do not...DO NOT use this service at all.
Reply from Blossom Health2026-07-19
Hi there - we looked into this and you're absolutely right to be upset. This provider rescheduled your appointment multiple times without notice, in violation of our policies and, more importantly, wasting your time.
This clinician is no longer with Blossom. We wish we could undo what's already been done, but we cannot. All we can do is offer you our sincerest apologies and hope we get the chance to make this right.
We've already messaged you privately, we'd love for you to take us up on that. Thank you.
Terrible. No way to get in touch with someone via…
Terrible. No way to get in touch with someone via phone. Prescriber of medicine is basically unreachable. Unable to get any help in a timely manner. Standard of care is low, delayed.
Reply from Blossom Health2026-07-15
Hi there - thank you for your feedback. We pride ourselves on delivering excellent care and service to our patients, and also on being extremely responsive.
1. We are always reachable at all hours of the day via email, text message, and the patient portal. It's true we don't have a phone line staffed to receive calls, but we are extremely responsive via all those other methods
2. Although it's not much solace, I do think it's worth explaining what went wrong here. The laws around the prescription of schedule II medications are very strict, especially in Texas. It's not your fault, but due to medication shortages at your local pharmacies, per your request, we attempted to move your prescription multiple times and also attempted to change the dosage and form of your medication.
After several tries (which was out of your hands), we were no longer able to make new attempts (which was out of our hands).
We should've explained this in a more easily understandable way upfront, but ultimately this is an unfortunate circumstance whose root cause is 1) shortages of schedule Ii medications at your local pharmacies and 2) the stringent controls, procedures, and laws around the prescription protocols for those medications.
We hope you understand and wish you the best with your care, whether here at Blossom or elsewhere 🌸
Veronica is special, she listens, she gives great suggestions and she never pushes. She follows up on any side effect to the medicine she prescribed.
Reply from Blossom Health2026-07-13
That's so great to hear! Glad you're in good hands with Veronica, and so happy to support your care journey with the rest of the team here at Blossom 🌸 ❤️
Fake Robot System, Waste of Time, Robbed of Getting Help
Extremely disappointing experience with Blossom Health. I had a scheduled appointment on Friday and sat on Zoom for 20 minutes waiting for my provider, who never showed up. I received no communication or explanation.
Trying to get support afterward has been equally frustrating. It feels like I'm communicating with automated responses rather than actual people, and no one has meaningfully addressed the fact that I was completely blown off for a scheduled appointment.
For a healthcare company, this level of communication and lack of accountability is unacceptable. I would not recommend Blossom Health based on my experience.
Reply from Blossom Health2026-07-14
Hi there - can you please DM me your details? I will look into this asap.
Not sure what went wrong, but we pride ourselves in being there for our patients. It pains me to hear that you sat there on Zoom and no one showed up. And if our support team wasn't responsive when you rightly asked what had happened, that pains me doubly as much.
I apologize, we're going to look into this, and make this right. Please let me know your details and we'll jump on this right away.
I liked that the providers are nice and helpful. However, I don't like that they do not provide talk therapy. In addition, my 2nd session was only 12 minutes when it was supposed to be 30 minutes. I have been asking for the $86 fee for that session be waived.
Reply from Blossom Health2026-07-13
Hi there! Glad we're able to support you on your care journey.
1. While we do not employ traditional talk-therapists, all our Psychiatrists and PMHNPs are trained in therapy modalities and are more than happy to administer therapeutic support in addition to managing your medications.
2. Sorry to hear your 2nd visit was cut short. Let us investigate what happened. In general, no patient should ever feel rushed, and we schedule visits with ample time precisely because we want to ensure you have more than enough time to make the most of your visits.
3. In regards to billing, we do not charge you a fee. Your insurance plan lets us know how much you owe in copay / deductible, and we're obligated to collect that on their behalf. If it were up to us all visits would be free to patients, but that's unfortunately not how the US insurance system works today.
Hope all this info helps, thanks for choosing Blossom 🌸 ❤️
