Great experience and my provider is…
Great experience and my provider is very kind, understanding and patient which means alot to me
So happy to hear that. We're here for you, all the way 🌸 ❤️
Blossom Health (joinblossomhealth.com) has a 3.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 25% give 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Great experience and my provider is very kind, understanding and patient which means alot to me
So happy to hear that. We're here for you, all the way 🌸 ❤️
Dr. Lola is absolutely incredible at being patient, supportive and kind!
She's a gem! Thanks for choosing Blossom 🌸 ❤️
I had my first appointment two days ago. Immediately after my first appointment they released my contact information to another mental health clinic without my consent, while in the same breath telling me they couldnt send me any forms to transfer records from my actual doctors, all without consent and uneeded. Trying to address this with Blossom only sends you to AI, I havent been able to contact a real human. The provider didnt even properly confirm my information and prescribed to an address in the wrong state, the state Ive been prescribed in before not the one on my actual ID she made me show her to apparently not even bother looking at, making me unable to actually fill my script. When I tried to address this with the support number the AI basically apologized I was frustrated and offered no humans or other supports. Complete and utter scam.
Hi there - please DM me your information through Trustpilot. I'm going to look into this asap, figure out what happened, and how to make this right for you. In general: 1. We always make sure patients are fully informed about external referrals. Referrals are made typically if we believe a patient would benefit from the involvement of another non-blossom specialist, like a therapist or a substance-use counselor for example. 2. We are happy to receive your prior patient-records if you'd like to share those over email or upload them directly into your patient portal. 3. Our support team is absolutely staffed with real people. They do leverage tools & technology to help them to do their jobs better, but at the end of the day, there is always a human being in the loop looking after you. 4. Regarding prescriptions, we're happy to send Rx orders to your pharmacy of choice. Either let your provider know directly, or let our support team know and we can assist you from there.
It's easy to make appointments and do it on your time with no offi e waiting. They listen and work with you to find the best treatment, even if it takes a few times to find the right combination of meds and therapy.
So glad we're able to help you navigate your therapy + medications journey. Thank you for being part of Blossom 🌸
So far my quality of life after talking to Blossom has been good especially with my therapist who is great.
Wonderful! Love to hear it. Thanks for choosing Blossom 🌸
I really enjoy my sessions with Alfredo! He is so kind and helpful and I have been seeing great results with my ADHD medication!
Amazing! Blessed to be able to help you here at Blossom 🌸
Always helpful advice & non judgmental. Appreciate also how I’m told what I NEED to hear, not what I WANT to hear!
Yes! We are here to support you 100% of the way. Thank you for choosing Blossom 🌸 ❤️
Affordable and helped resolve my mental health concerns.
So glad we were able to help you! Thanks for being part of Blossom 🌸 ❤️
I have loved my experience with Bloom and My Dr. I dont feel rushed and i can tell that i am being listened to. This has been a great option for me.
So thrilled to hear that!! Thank you for choosing Blossom 🌸 ❤️
I rarely write reviews but had to make an exception. Geidi Villar is the best psychiatric NP i have ever met. She takes the time to get to know you and your needs, is extremely patient and caring plusalways available. I've had the best experience, thank you!
Geidi is a star! Thank you for your kind note, we're thrilled to be able to help you here at Blossom 🌸 ❤️
I love my doctor and the assistant’s there’s always someone who is really to help you or reach Doc Lola , You never feel alone is how I fell Is like you have a doctor 24/7. Very easy to navigate Again I love my doctor she here’s me and my needs being in premenopausal/ Divorce with a narcissist/ psychopath . Not easy but will there help I think I can do this 😊❤️🙏
Thank you! Helping our patients through all of life's twist and turns is what we're here for. Glad you're part of Blossom 🌸 ❤️
Absolutely awful! Have been trying to correct a billing issue for over a month and getting no answers. Currently they owe me over $600. A complete and total scam unfortunately. Update: they are still trying to claim they cannot submit the claims as in network even though my insurance company advised them multiple times that they would tell them exactly how to submit it as in network (even though I doubt they don’t really know how). I am still out $600+
Hi there - I looked into your case, and it turns out the $600 of patient deductible responsibility is correct (although the reason is nuanced, I'll explain below). You have a Highmark Western New York BCBS HMO-POS plan. In New York, Blossom is credentialed through Anthem New York BCBS. Normally, that would be no problem. A patient in Western NY can be treated by Blossom and billed in-network through the "blue card program". However, in your case, because you have a HMO-POS plan (instead of, say, a PPO plan), you do not have access to the blue card program. Instead, when you see a BCBS provider outside of Western New York, those visits are treated as out-of-network. The good news is that your OON deductible is $1000 for the year. So after you reach that, your per-visit cost will be significantly reduced. I know this isn't the news you wanted to hear, but it's unfortunately how the BCBS insurance system works today. It's convoluted and non-sensical, I know. I'm sorry about that 🌸
The therapist is outstanding and has been supportive throughout our sessions while still holding me accountable for what we decide with any courses of action or working on feelings. Booking is so simple and I'd definitely recommend it.
Love to hear that! Glad we're able to make a difference for you, thank you for choosing Blossom 🌸 ❤️
Blossom Health made such a difference for me! Jaime is so kind and supportive.
That's so wonderful! Jaime is a gem. Thank you for the kind note, and so glad to be able to support you here at Blossom 🌸 ❤️
Glad you loved it! 🌸 ❤️
I left a negative review about Blossom Health on this website and they decided to respond by releasing my personal information. There is no reason why the drugs I were seeking are now on public display on an Internet forum. I believe this is a violation of HIPAA and I will be reporting this to the required agency. How dare you release my medical information on the Internet. Blossom health is not ran by trustworthy people.
Nope. Trust is at the heart of what we do here at Blossom, and we are extremely mindful of our patients's privacy & data security, and our HIPAA obligations. We never ever expose any patient PII (personally identifiable information) and we have not done so here. If you, on the other hand, decide to release your own personally identifiable information about yourself, that is your decision. We certainly can't stop you from doing so. As a company, when someone leaves a misleading/false/inaccurate review, we have the right to stand up for ourselves. Especially when there are millions of other patients out there who are vulnerable seeking care who might happen upon a review, they deserve to know the truth about Blossom. We stand for making truly-excellent mental healthcare accessible and affordable for every single American who needs it. And we're proud of that.
This company is a scam. They will not prescribe you anything however they will continuously pressure you to make additional appointments so that they can charge you for extra visits. If you have the insurance just go to a real doctor altogether. I had a lot of back-and-forth with the company for incorrect charges. If you use the service, watch your transactions, because they will charge you whenever they feel like it.
There's no scam here. I looked into your case. 1. You were seeking FDA Schedule II controlled medications which can only be responsibly prescribed after certain clinical qualifications have been met (which you did not yet qualify for). 2. You no-showed an appointment, and were charged a no-show fee. Just as we respect your time, we ask our patients to respect the time of their providers. 3. There are tens of thousands of patients receiving excellent care from Blossom for a whole range of mental health conditions. That's not a scam. I'm sorry you weren't satisfied with our experience with Blossom, but if you'd still like to continue treatment, be assessed for your condition, and potentially be prescribed the medication you came seeking, we'd be happy to still help you. Thanks 🌸❤️
I absolutely adore and trust my provider. She has helped me feel more like myself again and I am back to being the mom I want to be.
We love supporting moms ❤️ 💪🏼 Thank you for your kind words, and we're proud to be able to help you. So glad to have you with us here at Blossom 🌸
I was sitting right next to my mom during the appointment time, because she wanted support while talking to the therapist online. She used the exact link Blossom Health sent her, and we waited together for the provider to come online. No one ever showed up. What’s confusing is how Blossom Health keeps giving different explanations depending on where they’re responding. In their emails to my mom, they said she “joined the wrong session” because of the link they sent, and they even said they were investigating why their link directed her incorrectly. But on Trustpilot, they posted a completely different story — saying the therapist was online and my mom “did not show up,” and that they “reviewed the files.” That is clearly a human-written message, not an automatic system response. Now they’re emailing her again saying the Trustpilot message was “automatic,” even though it talks about reviewing files and gives a detailed explanation that doesn’t match an automated template. I watched my mom follow their instructions exactly. I also watched her get blamed publicly for something Blossom Health privately admitted was caused by their own link. Seeing a mental‑health service contradict itself like this is upsetting, especially when patients are already vulnerable and trying to get help. No one seeking support should be made to doubt themselves because of inconsistent communication from the company they trusted.
Hi Jeniya - again, I'm sorry for the frustration here. On our end, we literally have a stored video recording of your mother's provider sitting on zoom waiting for 10 minutes before logging off. And we've confirmed it's the correct Zoom meeting ID, the same as the one in the reminder emails we sent prior to the appointment. Not saying anyone did anything wrong here. Clicking the wrong link, or the link not opening up correctly on a browser - that does happen. Regardless. We've offered to make this right and waive and refund the no-show fee after attending your next visit. We want nothing more than to help you, your mother, or any patient access the care that they need. And we'd love for you to take us up on that. Thank you 🌸
I can’t recommend my provider highly enough. From the very first appointment, she has made me feel heard, respected, and genuinely cared for. She takes the time to listen without rushing, explains everything clearly, and creates an environment where I feel comfortable being completely honest. What stands out most is how compassionate and knowledgeable she is. She approaches every conversation with empathy while also providing thoughtful, practical guidance. I always leave my appointments feeling supported and confident in my treatment plan. Finding a mental health provider you truly connect with can be difficult, and I feel incredibly fortunate to have found her. If you’re looking for someone who is kind, professional, attentive, and truly invested in your well-being, I wholeheartedly recommend her.
Thank you so, so much for your kind words. We're just delighted to be able to help you (and tens of thousands of other wonderful patients too). It's what makes Blossom special. Thank you 🌸 ❤️
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