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Business Services

Fleek

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102 reviews

4.3102 reviews
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About Fleek

Data updated
Website
joinfleek.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
67% (10/15)
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About this business

A marketplace connecting resellers to verified vintage wholesalers from around the world 🚀

Written by the business, not verified by us.

Is Fleek legit?

Fleek (joinfleek.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is good. 83% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast shipping, detailed tracking updates, and the impressively wide variety of quality vintage clothing items that are readily available for profitable resale. Regular buyers also strongly appreciate the responsive customer support team and the overall smooth purchasing process that consistently helps them successfully grow their independent vintage businesses. Some reviewers were not happy with occasionally receiving damaged products, missing items, or experiencing poor quality control across their wholesale orders. People additionally mentioned encountering unhelpful customer service representatives, long response times, and severe shipping delays regarding missing deliveries from months prior.

Auto-generated from all reviews of this business. For reference only.

What people say

The incompetence of this company…

The incompetence of this company continues. Bought 80 pcs in a sale the seller accepted it and I wait for over a week and nothing depatched. I contacted Fleek and receive the same old blah blah. So instead of cancelling I decided to wait and contact the seller. This is how I know the reason to why the order was not depatched for over a week. Apparently there was a glitch in the app. In other words the sale had ended and the items had returned to their original price but the app still had the items listed in a sale. So of course I bought them. I had to cancel. A complete waste of time and energy all because of incompetence, terrible. Fleek response the bribe to make you delete the negative review a £15 voucher that says it's invalid at the checkout, need I say more?!

The customer service is AL Fleek money…

The customer service is AL Fleek money guarantee is joke . If your not happy with your Oder just do a charge back . They will waste your time asking a million questions . Going in circles.

Reply from Fleek2026-07-17

Hello, Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience has left you feeling this way. We want to reassure you that our goal is to resolve your issue, not make the process more difficult. As your claim relates to the authenticity of the items, we do need to follow a verification process before we can hold the seller financially responsible. This is to ensure we're fair to both our buyers and sellers. The reason we've asked you to verify a few of the items through the Legit App is so we have independent proof that the items are counterfeit. Once you share those authentication results with us, we can proceed with charging the seller and processing the appropriate refund. We also want to assure you that we'll reimburse the cost of the Legit App authentication, so you won't be left out of pocket for helping us verify the claim. We understand this adds an extra step, and we're sorry for the inconvenience. Our intention is simply to make sure we have the necessary evidence to resolve your case fairly and as quickly as possible. We appreciate your patience and look forward to resolving this for you. Best Regards, Fleek Customer Care

Load of rubbish tbh brought a few…

Load of rubbish tbh brought a few things from here and all items where smelly used and half of them had bubbles from to much washing and now deleted the app never wasting money again

Reply from Fleek2026-07-15

Hello, Thank you for taking the time to share your feedback. I am genuinely sorry to hear that your experience with our platform and support team fell short of what you expected. This is not the standard of service we want any buyer to receive, and I apologise for the frustration this has caused you. I would like the opportunity to understand what went wrong and make things right. Please email your order details to [email protected] with the subject "Trustpilot review", and we will look into your concerns and any outstanding issues as a priority. Thank you for raising this. Your feedback helps us identify where we need to improve and ensure buyers receive the support and experience they deserve. Best Regards, Fleek Customer Care

Never again!

Very bad. Still not refunded for dmaged items. Fleek is joke.

Reply from Fleek2026-07-15

Hello, Thank you for taking the time to share your feedback. I'm sorry to hear that you still feel disappointed with your experience. After reviewing your case, I can confirm that we investigated your concerns and resolved your case within 5 days of you raising it with our Customer Experience team. We also processed the agreed refund directly to your original payment method and, at your request, provided you with a refund invoice for your records. While we're glad we were able to resolve your case within our resolution timeline, we're sorry that the outcome did not meet your expectations. We understand how frustrating this experience has been, and we appreciate you taking the time to share your feedback. Your feedback is incredibly valuable to us as we continue improving our quality control processes and the overall customer experience. Best Regards, Fleek Customer Care

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