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Fleek

Claimed

102 reviews

4.3102 reviews
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About Fleek

Data updated
Website
joinfleek.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
67% (10/15)
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About this business

A marketplace connecting resellers to verified vintage wholesalers from around the world 🚀

Written by the business, not verified by us.

Is Fleek legit?

Fleek (joinfleek.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is good. 83% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast shipping, detailed tracking updates, and the impressively wide variety of quality vintage clothing items that are readily available for profitable resale. Regular buyers also strongly appreciate the responsive customer support team and the overall smooth purchasing process that consistently helps them successfully grow their independent vintage businesses. Some reviewers were not happy with occasionally receiving damaged products, missing items, or experiencing poor quality control across their wholesale orders. People additionally mentioned encountering unhelpful customer service representatives, long response times, and severe shipping delays regarding missing deliveries from months prior.

Auto-generated from all reviews of this business. For reference only.

What people say

Unfortunately sellers aren’t treated…

Unfortunately sellers aren’t treated fairly here. I was paid a smaller amount as an income but charged an unfair amount of refund. After chasing endlessly and getting no proper response once I started selling on fleek again I was charged unfairly and told your key account manager did this and he left so we can’t do anything? I trusted the platform, not the key account manager. The math was unethical and barely any support! If anyone who cares about this company is reading this as a previous employee and big promoter of fleek please train your people to not do unethical math for an extra few bucks ripping off small businesses!

Reply from Fleek2026-06-22

Hello, Thank you for taking the time to share your feedback. I am genuinely sorry to hear that your experience with our platform and support team fell short of what you expected. This is not the standard of service we want any buyer to receive, and I apologise for the frustration this has caused you. I would like the opportunity to understand what went wrong and make things right. Please email your order details to [email protected] with the subject "Trustpilot review", and we will look into your concerns and any outstanding issues as a priority. Thank you for raising this. Your feedback helps us identify where we need to improve and ensure buyers receive the support and experience they deserve. Best Regards, Fleek Customer Care

Terrible experience - outright theft

Terrible experience. Items purchased on the 2nd of May, with zero arrival, just continually updating delivery eta. We’re now 20th of June with nothing to show for the money. We’ve contacted support a couple of times, but they’ve not responded AT ALL. Outright theft. Avoid!

Reply from Fleek2026-06-22

Hello, Thank you for taking the time to share your feedback. I am genuinely sorry to hear that your experience with our platform and support team fell short of what you expected. This is not the standard of service we want any buyer to receive, and I apologise for the frustration this has caused you. I would like the opportunity to understand what went wrong and make things right. Please email your order details to [email protected] with the subject "Trustpilot review", and we will look into your concerns and any outstanding issues as a priority. Thank you for raising this. Your feedback helps us identify where we need to improve and ensure buyers receive the support and experience they deserve. Best Regards, Fleek Customer Care

Title:best supplier on fleek

Title: Excellent supplier, highly recommended Review: I have been buying vintage clothing and accessories through Fleek and have had a very positive experience. The platform is reliable, easy to use, and offers access to a wide range of quality stock from suppliers around the world. A special mention goes to Vintage Vault thrift arena, who has been one of the best suppliers I have dealt with. Great communication, honest descriptions, quality items, and very fast service. If you are looking for a trustworthy supplier and a professional seller who genuinely cares about customer satisfaction, I would definitely recommend giving them a try. Thank you for the excellent service. Gianni London uk

Extremely disappointing experience.

Extremely disappointing experience. I ordered some Levi's shorts and never received them. I was informed that the parcel had allegedly been delivered to a neighbour on 18th of May ,despite me never authorising delivery to a neighbour or providing instructions for this to happen. I contacted customer services repeatedly over the course of almost a month in an attempt to resolve the issue. Despite explaining that I did not receive the goods I paid for and me trying all ways possible to retrieve the parcel without any success , my refund request has continually been refused. Under the Consumer Rights Act 2015, the retailer remains responsible for ensuring goods are delivered to the customer. In my case, I did not receive the item I purchased, yet the matter has not been resolved satisfactorily. As a result of the lack of support and refusal to refund, I have now started the process of recovering the payment through my bank. Based on my experience, I would not recommend using this website. I am extremely dissatisfied with both the delivery handling and the customer service provided

Deja-vu collective-fleek seller

Bought a bundle from Deja Vu Collective, through fleek, described as Grade AB, they were not, they had holes, were dirty, appalling quality, seller did not respond and fleek didn't either, not interested at all, avoid at all costs Since placing the review, fleek contacted me within hours, a resolution was finally achieved but only due to this review, I was then asked to take the review down. While a resolution was achieved, I was not protected as a seller, the grade of clothing was not as described at all and I should have been able to return and obtain a full refund, this was declined with the actual seller, not even acknowledging the complaint.

Reply from Fleek2026-06-16

Hi Amanda, Thank you for taking the time to share your feedback. We're sorry to hear that you were disappointed with the condition of the items you received and with your overall experience. Following a detailed review, we found that the items fell within our grading guidelines. However, we also understood that you were unhappy with the order and the experience surrounding it. To resolve the matter and ensure you were looked after, we provided you with the full value of the order back in the form of a Fleek discount code, allowing you to retain the items while also recovering the full order value for use on a future purchase. While we appreciate that the process took longer than either of us would have liked, we're pleased that we were able to reach a resolution directly with you and find an outcome that worked for both parties. Thank you again for your feedback. It helps us continue improving both our platform and the support we provide to our buyers. Best regards, Fleek Customer Care

It's a trash platform

It's a trash platform, customer service is very bad.

Reply from Fleek2026-06-10

Hello, Thank you for taking the time to share your feedback. I am genuinely sorry to hear that your experience with our platform and support team fell short of what you expected. This is not the standard of service we want any buyer to receive, and I apologise for the frustration this has caused you. I would like the opportunity to understand what went wrong and make things right. Please email your order details to [email protected] with the subject "Trustpilot review", and we will look into your concerns and any outstanding issues as a priority. Thank you for raising this. Your feedback helps us identify where we need to improve and ensure buyers receive the support and experience they deserve. Best Regards, Fleek Customer Care

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