A marketplace connecting resellers to verified vintage wholesalers from around the world 🚀
Written by the business, not verified by us.
Is Fleek legit?
Fleek (joinfleek.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is good. 83% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast shipping, detailed tracking updates, and the impressively wide variety of quality vintage clothing items that are readily available for profitable resale. Regular buyers also strongly appreciate the responsive customer support team and the overall smooth purchasing process that consistently helps them successfully grow their independent vintage businesses.
Some reviewers were not happy with occasionally receiving damaged products, missing items, or experiencing poor quality control across their wholesale orders. People additionally mentioned encountering unhelpful customer service representatives, long response times, and severe shipping delays regarding missing deliveries from months prior.
Auto-generated from all reviews of this business. For reference only.
I am ordering from Fleek quite often and always very satisfied with the orders. If something is not ok, Fleek helps to resolve the issue on time and in a great way. The delivery is on time, even sometimes early than expected. I can only highly recommend it.
Items not a described- seller refused to refund all but agreed 2 garments refund- yet fleek only processed 1, numerous complaints- awful customer service- they pass the buck- so you never get a clear response- avoid unless you like wasting time and money - new update fleek requesting a favour if when I receive the refund I remove the review.......well maybe if you refunded me all the faulty dresses or allowed me to return them, I wouldn't have put such an honest review
New update i have since received a full refund for the faulty which is very grateful
Reply from Fleek2026-06-16
Hi Vikki,
Thank you for taking the time to share your feedback. We're genuinely sorry that your experience left you feeling frustrated.
Following a thorough review of your case, we confirmed that a portion of the agreed refund was initially processed correctly, while the remaining refund was unfortunately impacted by a technical system issue that caused it to be rejected during processing. As soon as this was identified, our team escalated the matter and manually arranged for the outstanding refund to be processed.
We understand that delays and inconsistent updates can be frustrating, and we sincerely apologize for the confusion this caused. However, we would like to clarify that there was never any intention to withhold the refund, and the remaining amount has since been processed in line with the resolution agreed upon for your case.
Regarding our request to consider updating your review, this was made only after the issue had been resolved and was intended as a polite request rather than a condition of receiving your refund. We fully respect every buyer's right to share their honest experience and would never ask for a review to be removed in exchange for a resolution.
We appreciate your feedback as it helps us identify areas where we need to improve, particularly around communication and technical processes, and we wish you all the best moving forward.
Best regards,
Fleek Customer Care
Fleek is great for sourcing re seller items but beware of impulse buying ...check feedbacks and try and stick too exact bundles or you will end up with £££ of crap ....learnt the hard way ....
Absolutely love using Fleek for sourcing stock. It gives you extra security when making purchases to ensure you don’t get scammed by wholesalers, customer service is good, the app is straight forward and convenient and it’s allowed me to build some relationships with great wholesalers. I now get the majority of my stock this way!
Very disappointing experience from start to finish. I placed three bundle orders in total, two were cancelled, and the one that did arrive contained items of extremely poor quality that were not suitable to be sold on.
What made matters worse was the customer service afterwards. I was told that if I removed my public review, I would receive a refund. After deleting the review in good faith, no refund was provided. Since then, I have received repeated excuses instead of any clear resolution.
There has now been an email chain of around 30 messages with no real urgency, accountability, or escalation shown at any point. The whole experience has been frustrating, time-consuming, and very disappointing.
Based on my experience, I would strongly advise others to think carefully before ordering from this company.
Plenty of choice, easy to navigate around the app. Great communication. Updated every step of the way. Quicker delivery than expected. Items as described. My new go to wholesalers.
Out of 11 items purchased on the build your own bundle only 2 items when received were the brands it said in the listing.
I contacted customer services and they have offered to refund me for these items after I sent in photographs and the refund is suppose to be with me in 5 days.
I have ordered multiple times not from this and had never had a problem. Even during world changes we was updated and told. Support are always available and i’ve never had an issue. 100%
Amazing service, fantastic after sales assistance if you need it, the items are as described and sometimes better. Prompt delivery with notifications all the way through
I've done about 10 orders, any small issues I've had are normally resolved in a day or 2. There's a great range of products, Customer service is very friendly and helpful. Overall I've had a very good service from my own experience, the app is quite slow, that is definitely something they need to address moving forward but otherwise I'm very happy with their service.
Great! Ordered a few times and items have come in excellent condition and the sellers normally don’t take too long to post the items!! Very good and I will continue to make purchases from here :)
Overall a good experience using fleek, the platform itself is great and they have a lot of options. I think if you have a bad experience it’s down to the seller themselves. The only negatives I’ve experienced is the parcel taking a little longer than normal to get to me but I believe that’s just due to the Iran conflict, customer service replies quick when I enquired about it. And some clothes that I received were unsellable but if you get vintage wholesale stock it’s guaranteed to be hit or miss. I’ll definitely use fleek and try out other features.