Midi Health (joinmidi.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is good. 79% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
Wow. How have we not been doing this in healthcare across the board. MIDI made it so easy to schedule, check my insurance, and also communicate with my provider. The provider I was linked with was professional, she listened to me and was so attentive, and she communicated via the portal to answer my questions. I felt seen, heard, and understood. I have already told my friends, such a great experience!
So far I really like the providers. They do listen and answer questions and seem to have a good understanding of midlife needs. However, their customer service is not good. It is all generic responses directing you how to access things and not answering questions directly. I’ve had about 6 messages in the portal with the same generic response and when I called the customer service line they basically took my info and never called back. I have charges on my flex spending account via insurance with no receipts so now I am paying double. I want to continue seeing my provider but not sure I can afford too with these issues.
102 reviews matching