Midi Health (joinmidi.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is good. 79% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
It has been so good having online meetings with a clinician, where we can discuss HRT, and where I can ask any questions I have. It has been very easy to schedule visits. I appreciate the comprehensiveness of the pre-visit questionnaires, and the knowledge and experience of the clinician. Also the continuity of meeting with the same person each time.
I feel so much better since starting medications. I truly felt as though I was going crazy. I wasn’t myself. My provider listened to me, took my concerns and not only educated me-but treated me. I would highly recommend MIDI!
I felt heard! My care provider ensured that she covered every concern and went into details for my treatment and how she expected it to wor
I'm someone who has done everything "right" in regards to self care & my health for the last 15 years. I eat clean, lift weights, manage stress, prioritize sleep, get sunlight, take supplements, etc - literally everything. Yet I was still plagued by fatigue, memory issues, changes to my cycles, and worst of all IRRITABILITY. It is miserable feeling irritated most days for absolutely no reason. I knew this was related to perimenopause, but I kept being brushed off because my cycles were still "regular" as in coming every 28-32 days. After feeling exacerbated by my symptoms I decided to try Midi. I was able to schedule an appointment the same day, was prescribed HRT, and picked it up that night from the pharmacy. It's only been 2 days and I already feel a massive difference. Doctors - please stop telling women their symptoms are not what they think it is....the gaslighting we are experiencing is ridiculous. If so many of us are responding positively to HRT even though our labs are "normal" CLEARLY something is amiss in traditional medicine. I am so grateful companies like Midi exist because they are giving women their lives back. I'll be recommending them to every woman I know.
I’ve never felt more heard by a provider. Krista showed a genuine passion for patient care. I went into the appointment with low expectations of feeling better anytime soon. I left feeling uplifted and confident in the treatment plan.
I had an excellent experience with Dr. Mann at Midi Health. She took the time to listen to my concerns, answered all of my questions, and made me feel heard and supported. I never felt rushed, and I left my appointment with a clear treatment plan and confidence that I was receiving knowledgeable, compassionate care. I’m so grateful for her expertise and highly recommend both Dr. Mann and Midi Health. Yes, I used AI to create this review, but I mean every word of it!
My experience was fantastic! From the ease of scheduling my first appointment to have the labs sent to get my blood work done to getting my prescription sent to my local pharmacy and an online pharmacy the same day and the next day! My nurse practitioner was thoughtful, understanding, kind and relatable. She went over everything with me and was very thorough. The following day I sent a message with a question and she responded within hours. Everything has been perfect! Totally exceeded my expectations! I can’t believe I waited so long to do this!
It was easy to schedule an initial video call with a healthcare professional. My issue came when they asked what your top 3 symptoms were. Not all symptoms, just the worst at that time. They didn't review all my symptoms, didn't ask questions about any additional symptoms and just suggested supplements other items they sell. They told me I was to young to have perimenopausal symptoms. Slapped a Band-Aid on two symptoms and suggested a bunch of supplements they sell. Very disappointed. Their ads make you think that they will listen to you, to all your symptoms. Even is the diagnosis is the same.
A: Hi Stephanie, we’re sorry to hear this! We’ve requested some information from you so that we can look into your experience. Thank you!
Getting a prescription renewal and refill has become exhausting. I communicate with provider through AthenaHaealth and purchase prescription through Midi Health. Estradiol and progesterone has not been an issue but testosterone cream has been an exhaustive back and forth and at this point with no resolution. Appt for renewal at the beginning of June. Mid July and no prescription. 3 more days of back forth through messaging with a different person each time. And there’s no discernible phone number to call for more immediate resolution. I’m done. Time to old school it and find a local provider. UPDATE 7/21/26 I think Midi has a bot that responds to these reviews. No one from Midi has actually reached out to me. Most of the responses you see to the reviews in Trust Pilot look auto generated.
Hi Pamela, we’re sorry to hear this! We’ve requested some information from you so that we can look into your experience. Thank you!
Felt unheard, the provider did not listen to a word I said and I had to repeat things to her over and over. The appointment was a waste of time and money.
Hi Tee, we’re sorry to hear this! We’ve requested some information from you so that we can look into your experience. Thank you!
Absolutely HORRIBLE experience. Beware! Do not trust the “real time” insurance check. It will tell you they’re in network. Midi will choose to notify you via email slightly before your appointment to tell you you’re actually out of network and will bill you $250. Absolute garbage customer service and shady business practice.
We’re sorry to hear this, Abbey. We’d like to look into this — we want to help and have requested information from you.
My experience with Midi Health was decent but not exceptional. Booking an appointment was easy, and the provider was friendly and professional. However, I felt the consultation was a bit rushed, and I would have appreciated more personalized guidance and follow-up. The platform is convenient, but communication after the appointment could be improved. Overall, it's a reasonable service, but there is definitely room for improvement
We’re sorry to hear this, Stewart. We’d like to look into this — we want to help and have requested information from you.
Midi has the most up to date perimenopause and menopause care available. The care I received here has been life changing. Allowing me to return to work and have a new lease on life from simple treatments that all doctors should know but they don’t. They took years of medical issues and misdiagnosis and just fixed it by seeing it was perimenopause. Do not wait to schedule an appointment. Do it now. I’ve been with MIDI for three years.
Had some concerns about my current medication. My gynecologist was not listening to me. After my gynecologist appointment that left me, unsatisfied and unheard. I made my appointment with Midi Health right after that appointment. Since I’ve been seeing them. I’m social media for sometime and had an appointment for the following day. The Doctor answered all my questions and concerns and my doubts she is awesome. I recommend 100% and will not change.
My clinician, Bernadette, was easy to talk to and I felt like she really listened. She's giving me great information and I finally feel like I'm making progress. I've been looking for answers for more than 2 years and Bernadette has been more helpful than anyone else.
I found MIDI through social media. When I heard testimonials from various women about their struggles with peri-menopause, I said “that’s me!” When I went to my own physicians over the years I was always told, “this is a normal part of aging, this is perimenopause,” and “I hear this from women all day everyday.” But no one ever gave me a solution. I’d leave my doctor in tears. My clinician at MIDI listened to me and immediately prescribed me progesterone and an estrogen patch and within a week my world changed. I felt happy, sexy, my libido was back and I started to feel normal again. Idk why I let my doctors allow me to think that this was just life and something I had to push through when I didn’t. I’m so thankful for MIDI.
I haven’t had medical care this thoughtful in a long long time. When I was with One Medical, they put me on Zoloft for menopause. With Midi, the clinician listens, creates a test and learn plan with me as a partner, and I finally have a holistic view of my health and plan to improve it. For the first time in decades I feel like I’m finally getting somewhere with medical care.
It's really hard to get in and talk to your PCP. Even when you do such specialties seem to evade them. MIDI has made one of the most complicated seasons for women become easier to navigate and I am grateful!
The experience was smooth and enjoyable. The clinicians are wonderful, understanding and thorough.
This service is awful and makes me sad for women going through perimenopause who believe this can help. The first visit was okay, but very rushed. I tried to share what my challenges were and I was told there was no time for that. They just canceled my second appointment within 10 mins of scheduled start time. Also note, last time they called in the wrong prescriptions to my pharmacy after I told them again and again that I was allergic and had bad reactions to what they were suggesting. They have been no help whatsoever. Waste of money!
Hi, we're sorry to hear this! We see that you are in contact with our support team. We'll continue to look into this via that conversation.
102 reviews matching