Jotform (jotform.com) has a 4.0 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 75% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
C
CD Graphic Design · 1 review · Experienced 2026-05-13 ·
★★★★★
Brilliant for PTA
Jotform has completely changed the way we manage forms and event registrations. It’s incredibly easy to use, even for people with very little tech experience, and the drag-and-drop builder makes creating professional forms quick and stress-free.
We use it regularly for school PTA events, stall bookings, volunteer sign-ups, and collecting information from parents, and it has saved us countless hours. The automation features, integrations, and instant notifications make organising events so much smoother.
The templates are brilliant, the forms look professional on mobile and desktop, and being able to customise everything to match our branding is a huge bonus.
Overall, Jotform is reliable, user-friendly, and one of the best tools we’ve used for community and event organisation. Highly recommended. We even managed to make an app for parents!
Reply from Jotform2026-05-14
Hi CD Graphic Design,
Thanks for your kind review and for sharing how our platform has supported your community and event organization. It's great to hear that creating forms, managing registrations, and coordinating volunteers has felt straightforward and stress-free. We appreciate you highlighting how automation, notifications, templates, and customization helped streamline your workflows and present everything professionally across devices.
If you have any questions or suggestions, you can create a Help Center thread from the Contact Us page: https://www.jotform.com/contact. We’ll be happy to help.
D
DJZYTH · 1 review · Experienced 2026-05-10 ·
★★★★★
Brilliant
Brilliant! I Love there support
Reply from Jotform2026-05-11
Hi DJZYTH,
Thanks for your review. We're thrilled you're loving our platform and had a great experience with our support team. We appreciate you sharing your experience with us.
If you have any questions or suggestions, feel free to share them with us through our Contact Us page at https://www.jotform.com/contact/. We're here to help.
C
Core Support · 1 review · Experienced 2025-05-09 ·
★★★★★
Jotform - The platform every business needs!
Jotform is one of the best platforms I have used for business. Not only have I used Jotform to roll out a whole new system within our disability support organisation spreading over different offices across Australia, I also use it for my own two businesses for Photography and Trauma Informed support service.
The range of integrations offered are exactly what I have needed to ensure easy use and workflow.
Jotform has made such a difference to the organisation I work for that there was a recent upgrade to enterprise as it has been so useful for exactly what the company required.
Reply from Jotform2026-05-09
Hi,
Thanks for using Jotform. We greatly appreciate your positive review.
If you ever have questions or ideas to share, you can create a Help Center thread from the Contact Us page at https://www.jotform.com/contact. We’ll be happy to help.
E
Em · 3 reviews · Experienced 2026-05-07 ·
★★★★★
Good customer service
Edit.
After working with their support team, Jotform has been very helpful and accommodating.
It ended up being a very good example of good customer support and they were polite and prompt with their response to me.
Reply from Jotform2026-05-07
Hi Em,
Based on your description, your account was suspended because a dispute was filed with your bank for fraudulent charges, either by you or someone authorized on the account. As a security measure to prevent further potentially fraudulent activity, the account was temporarily suspended. We’ve requested additional information so we can investigate this further and get back to you. We’ll be happy to help.
UPDATE:
Thanks for providing the information. Your account has now been reactivated, and you're all set to go. We've also followed up with you via email. If your issue has been fully resolved, we'd greatly appreciate it if you'd consider updating your review here based on your recent experience with our support.
Feel free to reach out again if you have any questions from our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.
m
mohd ikhwan bin agusalim · 8 reviews · Experienced 2026-05-07 ·
★★★★★
jotform is easy to manage and easy to…
jotform is easy to manage and easy to use specially for online signature for the importance form. I will recommdned to everyone who want to use. Even the price is expensive, the platform is worth it.
Reply from Jotform2026-05-07
Hi mohd,
Thanks for your review. We're happy to hear you're enjoying our platform and that it has been easy for you to manage and use. Your recommendation means a lot to us.
If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We're here to help.
Jotform is the best way to manage my pilates studio. App works wonders. 5/5 would recommend.
Reply from Jotform2026-05-07
Hi Simão,
Thanks for your wonderful review. We're glad to hear our platform has been helping you manage your pilates studio and that the app has been working well for you. Your recommendation really means a lot.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Hi shahrul,
Thanks for your wonderful review. We're thrilled to hear you consider our platform the best for form creation. It means a lot to us.
If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
B
Ben · 1 review · Experienced 2026-05-02 ·
★★★★★
user friendly
They're platform is very easy to navigate and I like how the forms are pretty plug and play.
Reply from Jotform2026-05-03
Hi Ben,
Thanks for using Jotform. We're glad you find our platform intuitive. We appreciate your positive words.
If you have any questions or suggestions, you can create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help.
M
Miles Rider · 1 review · Experienced 2026-04-16 ·
★★★★★
Very good form platform
Very good form platform. I have been very happy
Reply from Jotform2026-05-02
Hi Miles,
Thanks for your 5-star review. We're glad you like our platform.
If you have any questions or suggestions, you can create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help.
Have really enjoyed using jotform as a way to collect entries for an art program. Intuitive and easy to use.
Reply from Jotform2026-04-30
Hi Rachel,
Thanks for your wonderful review. We’re happy to hear our platform has been helpful for collecting entries for your art program and that you find it intuitive and easy to use. We appreciate you sharing your experience.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We're here to help.
Jotform has made the process of collecting information for upcoming events easier. I can collect all the information I need with few issues
Reply from Jotform2026-04-30
Hi Justin,
Thanks for using Jotform. We're glad to hear our platform makes it easier to collect info for your events and that everything is running smoothly. We appreciate your feedback.
If you have any questions or suggestions, feel free to let us know through our Contact Us page at https://www.jotform.com/contact/. We're here to help.
K
Klavier The Cat · 1 review · Experienced 2026-04-27 ·
★★★★★
Wonderful website
Wonderful website! Helped me out with a statistics project, only one I have seen that gives so many resources for organising data.
Reply from Jotform2026-04-27
Hi Klavier,
Thanks for your wonderful review. It's great to know that our platform was helpful for your statistics project and made it easier to organize your data. We appreciate your kind words.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We're here to help.
N
Nicole · 1 review · Experienced 2026-04-26 ·
★★★★★
Premium and Professional
I am extremely impressed with Jotform's capabilities. I have created a range of forms for my business from request forms, feedback forms, and agreements. The AI assistant has been wonderful. What could have taken me days to create as a basic word document is made with Jotform in minutes with easy to use drop downs and suggested fields. My business systems now feel premium and professional. I recommend Jotform to anyone running a business.
Reply from Jotform2026-04-27
Hi Nicole,
Thanks for the wonderful review. We're thrilled to hear that our platform has helped you create forms for your business needs and that the AI assistant has made the process faster and easier. Your recommendation means a lot to us.
If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
S
Sandra Jones · 3 reviews · Experienced 2026-04-24 ·
★★★★★
Podo was the greatest help
Podo was the greatest help. Made forms for us to post onto our website very easy, made our auditing process so much easier and quicker.
Reply from Jotform2026-04-24
Hi Sandra,
Thanks for your thoughtful review. We're glad to hear that Podo, our AI Agent, has been a great help to you. It's wonderful to know that creating forms for your website has been easy and that it has made your auditing process faster and more efficient.
If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
G
Ghd · 1 review · Experienced 2026-04-24 ·
★★★★★
Jotforms is so easy to use
Jotforms is so easy to use. It has the best user interface that I have experienced. It is quick and easy to sign up. I love that you can create your own app! Love it so far!!
Reply from Jotform2026-04-26
Hi Ghd,
Thanks for your kind review and for sharing your experience with our platform. Knowing you're enjoying the app and finding value in the overall experience means a lot, and we're glad it's been working well for your needs so far.
If you have any questions or ideas you'd like to share, you can create a Help Center thread from the Contact Us page: https://www.jotform.com/contact. We'll be happy to help.
M
Marcia · 1 review · Experienced 2026-04-21 ·
★★★★★
Jotform is very easy to use and makes…
Jotform is very easy to use and makes creating forms quick and efficient. Helpful features and definitely a time-saver!
Reply from Jotform2026-04-22
Hi Marcia,
Thanks for your 5-star review. We're glad that you find our platform easy to use. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
I use Jotform at work to build forms that I can see as apps on my mobile!
I use Jotform at work to build forms that let me track data in real time. It’s been really useful for streamlining data collection and keeping visibility on operational activity without relying on manual updates.
What I like most is being able to turn forms into simple apps that I can access on my phone, which makes it much easier to capture and update information on the go. It’s a straightforward tool, but it’s made a noticeable difference to how quickly I can work with and act on data.
Reply from Jotform2026-04-20
Hi cristina,
Thanks for your thoughtful review. We're thrilled to hear that our platform helps streamline your data collection and makes your work easier. Your feedback means a lot.
If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Hi Candice,
Thanks for your 5-star review. We're glad that you like our platform. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
b
brtg · 1 review · Experienced 2026-04-15 ·
★★★★★
my go to
i have routinely used it as my go to for forms .
Reply from Jotform2026-04-18
Hi brtg,
Thanks for your excellent review. We're glad that you platform fits your needs. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
complete rubbish. avoid a tremendous frustration and use something else. ai is random. lost a few hours, all lost, nothing saved, link and qr codes not working.
Reply from Jotform2026-04-15
Hi Evie,
Thanks for your review. We'd like to better understand the issues you encountered, and any additional details you can provide would be very helpful.
Feel free to reach out to us by creating a thread in our Help Center from the Contact Us page at https://www.jotform.com/contact/. We're here to help.
