Just Candy (justcandy.com) has a 3.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 32% give 1 star; The business has not yet replied to negative reviews; 14 of them were added in the last 12 months. Last updated 2026-08-12.
My first time ordering from Just Candy and the experience was pleasant. There was a snafu with the image on the LifeSavers as they were overprinted, a bit of a quality control issue since I made sure my image as in the boundaries when I set it up. But I contacted customer support, reprinted everything and managed to get my shipment to me before the tradeshow that I was taking them to. I would definitely use them again.
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Alex M · 1 review · Verified · Experienced 2024-04-03 ·
★★★★★
Arrived as promised in great condition
Arrived as promised in great condition. The white gummy bears I ordered were more cream color, which wasn’t what I wanted. We used them for a first communion favor. The bears taste great and would buy them again.
I was looking for just the right cupcake for my 80th birthday party. I called doctors. They invited me to come in and sample some cupcakes. I was blown away by the presentation of the cupcakes and the fabulous taste. They also put a gold 8 and 0 on each cupcake. I received many compliments on the cupcakes from my guests. I have recommended Sweet Doctors to many people.
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David · 5 reviews · Verified · Experienced 2024-04-08 ·
★★★★★
Great product and speedy delivery
I received a great product for the party I am planning. There were a lot of options so I was able to get what I wanted. The delivery came very fast--which helped a lot.
I went to Just Candy specifically to buy custom colored graduation candy for our event, and ordered a few other items to make it worth the price of expedited shipping. My order arrived missing the main bag of candy that was my sole purpose for ordering. I called CS and they said they couldn't get me the missing item in time for the event.
Customer service was awesome. We had an issue with the logo and the responsiveness was top notch. The only issue I had was when I received the product over half had no logo on the paper.
I love Just Candy. It gives me great pleasure to regularly order goodies from you. I love your customized chocolate bars which have turned many of my parties into memorable events. I appreciate your business very much.
Our order was wrong not once but twice and we received damaged goods in the first order which they did not replace, they just gave a credit. They were missing candy items in the first order which they were sending again and when that order came in (which was only 2 types of candy) they were missing one of the candy types, despite the invoice on top showing 2 kinds of candy, they had packed only one. They did not offer to resolve the issue by sending the missing item overnight mail, instead just gave us a credit which then made us have to go out to another business to buy our candy in order to have it in time for our party. Very poor customer service and no upper management to talk to about the issues.
I just needed two Hershey kisses
One with picture
One with quote
300 each
I received 300 with picture
150 with quote
150 blank No quote
Ridiculous
Never order from you again
I kept getting a message that there was something in my cart so I looked, saw that I had a receipt and ignored the messages. That resulted in my order being cancelled. It all worked out, but a headline - "we need more info to process your order" or something would have helped.
I ordered themed chocolates for a 100th birthday party. They arrived a week late (after the party). Then, I could not return them because you consider them "food". Very disappointed...