About JustFly
Data updated- Website
- justfly.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 209 reviews
- Replies to negative
- 0% (0/35)
Is JustFly legit?
JustFly (justfly.com) has a 4.2 out of 5 rating on OK.one, based on 209 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 78% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
EVERYTHING.
If you're not happy with the agent. Call again.
I couldn't figure out how to pay online. The first person I spoke to wanted to sell me the same flight for $100 more so I hung up, called again, the other agent explained how I could find where to pay online and it all went fine. If one agent isn't helpful, just call again and the next one may well be helpful.
I paid for check in bag and it did not…
I paid for check in bag and it did not show in the system so I had to pay again with the airline
Easy process with researching
Easy process with researching, and booking
Fast process
Fast process. Clear information. Reasonable price"
Very good in general
It was easy to navigate throughout the…
It was easy to navigate throughout the booking process
To many pop up interruptions and…
To many pop up interruptions and pushing for more options. Hard to focus and complete the transaction
Misinformation that cost me a lot of…
Misinformation that cost me a lot of money due to several delta errors
Seat selection costs were…
Seat selection costs were unclear/confusing
I like just fly reasonable to
The site was simple and instructions…
The site was simple and instructions that were easy to follow!
I love this airline
I love this airline! Clean, friendly and easy to fly with. Knock on wood, I never have had any issues. I wish they did fly more areas! I know they keep growing. But it is my go to if I have the flight ability as a choice in my journeys. Airlines could learn from them.
The website is easy to navigate and the…
The website is easy to navigate and the customer service personnel are diligent, especially one called Tomy, ext 086.
First time I have used this site
First time I have used this site. Very happy with the ease of use and the company follow ups. And interface with the airline.
I did not get frustrated with the with the dialog content. It was simple to read and follow.
I did not get frustrated with the content of the information. It was simple to navigate
Best Prices and never a problem with…
Best Prices and never a problem with the booking
Avoid booking flights through Justfly
Avoid booking flights through Justfly; Redditors overwhelmingly report negative experiences, citing issues with customer service, unexpected charges, and unreliable bookings. While some have successfully completed trips, the consensus is that the risks outweigh any potential savings, especially when travel plans change. They never answer the phone and you will be with no hotel in the middle of the night, on other Countries, feeling terrible because you put your vacation on this people hands. That happens to me!!! Don’t book nothing with this company!!!
clear instructions to make the booking…
clear instructions to make the booking smooth well.
