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Travel & Vacation

JustFly

209 reviews

4.2209 reviews
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About JustFly

Data updated
Website
justfly.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
209 reviews
Replies to negative
0% (0/35)
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Is JustFly legit?

JustFly (justfly.com) has a 4.2 out of 5 rating on OK.one, based on 209 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 78% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

T
Teresa, Las Vegas,Nv. · 2 reviews · Verified · Experienced 2026-08-06 ·

Reasonable prices

Reasonable prices. Booking site made easy and fast.

A
AKOTO/SANDRA · 4 reviews · Verified · Experienced 2026-08-06 ·

Easy to get all information needed

Easy to get all information needed. Payment process very understanding.

G
Gina Davis · 2 reviews · Verified · Experienced 2026-08-06 ·

Thank you much!

F
Fanny Liu · 1 review · Verified · Experienced 2026-08-05 ·

I will be traveling Agu 12,2026

I will be traveling Agu 12,2026, return Sept,

Y
Yves Absalon · 1 review · Verified · Experienced 2026-08-06 ·

The service is super fast

R
Ronnie Denny · 1 review · Verified · Experienced 2026-08-06 ·

Great easy peasy!!

W
Wael · 1 review · Experienced 2026-05-20 ·

I wish if there's less than one star or…

I wish if there's less than one star or in the negative, first their phone contact is literally for hours waiting on hold to speak to a real person, secondly I had a horrible experience where I book a flight through them but the airline canceled and asked me to contact justfly to reschedule, waited a whole month all the way up just few days before the flight with every couple of days calling to tell me we couldn't get a confirmation from the airline and they tell me to ask for a refund. To find out after a week as they promised to give me the refund within a week I find out no refund and being charged for the ticket of my whole family. Still trying to dispute after case been closed.

M
Mary Motter · 9 reviews · Verified · Experienced 2026-08-06 ·

It went very smoothly!

A
Andrew Kontor · 1 review · Verified · Experienced 2026-08-06 ·

Easy way to access it

Easy-to-use

R
Robert Livingstone · 1 review · Verified · Experienced 2026-08-06 ·

It was very informative and answered…

It was very informative and answered all my questions

A
Ali & Maisoon · 2 reviews · Verified · Experienced 2026-08-06 ·

Every time I booked my flight through…

Every time I booked my flight through just fly and pay hundreds of dollars for the seat , I end up in totally different seats than what I purchased. I hope this time I will get the seats I paid for and not end up in crappie seats

r
roberta rayes · 1 review · Experienced 2026-08-04 ·

The worst customer service I’ve ever…

The worst customer service I’ve ever experienced, I had an emergency and need to speak with someone regarding changing the date of my and my daughter’s flight (JFK - SFO)but after trying to speak to someone many times with no success and be put on hold for one hour and 30 minutes I ended up giving up. We lost our tickets that we worked so hard to pay for, lost our first vacation in 10 years simple because of Justfly chose not to have any live agents to speak to me when I needed assistance, I’m not a robot I’m a human being and it would’ve been great if I had the chance to explain our situation to another human it might would’ve helped us somehow. I cannot afford buying two tickets again and I have no idea when I’ll be able to. Nice NO VACATION thanks to Justfly company. 🥹

L
Lisa M Gunther · 1 review · Verified · Experienced 2026-08-06 ·

i BOOKED 3 PEOPLE TO FLY TO KEY WEST…

i BOOKED 3 PEOPLE TO FLY TO KEY WEST BUT AA IS SAYING THEY CAN'T FIND OUR INFO BUT I HAVE ALL CONFIRMATION INFO THAT IT'S PAID AND FLIGHT NUMBERS

D
Duane · 1 review · Verified · Experienced 2026-08-05 ·

Very easy

Very easy. Cheapest I’ve found

S
SINGKHAM · 2 reviews · Verified · Experienced 2026-01-21 ·

N/A N?A

Should remind about baggage allowance and detail about baggage transfer or transit, because sometimes airline need to recheck baggage, but some passport have entry problem

O
Ophelia Vah · 1 review · Verified · Experienced 2026-08-06 ·

service was greatand good price

great rice the price was good and hotel is also reasonable

R
Raymond King · 1 review · Verified · Experienced 2026-08-06 ·

Everything was easy an great

M
Mike W. · 1 review · Verified · Experienced 2026-08-06 ·

Had to follow up with phone call

Had to follow up with phone call. VERY responsive and helpful.

J
Juan F Martinez · 2 reviews · Verified · Experienced 2026-08-05 ·

Great place to stay

The staff was all over it, on point and then some

J
Julie Pariente · 7 reviews · Verified · Experienced 2026-08-05 ·

Thank you for helping me out on this…

Thank you for helping me out on this special trip !! You’ve been so helpful ! Kind and patient . Great service