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Travel & Vacation

JustFly

209 reviews

4.2209 reviews
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About JustFly

Data updated
Website
justfly.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
209 reviews
Replies to negative
0% (0/35)
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Is JustFly legit?

JustFly (justfly.com) has a 4.2 out of 5 rating on OK.one, based on 209 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 78% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

B
BIDHU · 4 reviews · Verified · Experienced 2026-08-05 ·

Very good experience.

J
Javier A Matta · 1 review · Verified · Experienced 2026-08-05 ·

Fast and easy

P
Phuong Vu · 11 reviews · Verified · Experienced 2026-08-05 ·

I like Justfly

My family and I have always used the Justfly app to book both domestic and international flights. Justfly consistently offers great airfare at competitive prices, and the app is very user-friendly. One feature we especially appreciate is the option to pay over time through Affirm, which has made traveling much more affordable and accessible for our family. Whenever we’ve encountered any issues, Justfly’s customer service has been responsive, professional, and helpful. We trust Justfly and are happy to recommend it to our friends and family.

R
Ronald Drone · 1 review · Verified · Experienced 2026-08-05 ·

Be advised: the price for seats is about half again the price of the ticket

E
Erica Harrell · 1 review · Verified · Experienced 2026-08-04 ·

I always still with us fly and I never…

I always still with us fly and I never have a problem with my tickets and this is why I always go up there towards them and usually I get cheaper tickets but I waited at a later time so but it’s all right. It’s still cheaper than the other ones, so I love dealing with just fly.

d
daisy · 5 reviews · Verified · Experienced 2026-08-04 ·

easy to book and the best price

H
Hermenegildo Torres · 1 review · Verified · Experienced 2026-08-04 ·

Efficiency and reliability

L
Ludmila Lihina · 1 review · Verified · Experienced 2026-08-05 ·

When I call you how to add a…

When I call you how to add a wheelchair to my tick, person who answers the calls couldn't help me at all. Now I need to find myself and I can't find how to do.

F
Frances Bynum · 2 reviews · Verified · Experienced 2026-08-05 ·

Yay!!

JustFly made it so easy.

A
Abraham De La Pena · 2 reviews · Verified · Experienced 2026-08-05 ·

Good service

J
Jose · 3 reviews · Verified · Experienced 2026-08-05 ·

Eassy booking and found time needed

R
Risikatv Olajide · 1 review · Verified · Experienced 2026-08-05 ·

Justfly overcharged from $354.20 to $473.23

Overcharged from $354.20 to $473.23

Y
Yemi Adegbite · 1 review · Verified · Experienced 2026-08-05 ·

The website explains details with is…

The website explains details with is available

J
JAMES B · 2 reviews · Verified · Experienced 2026-08-05 ·

Getting much better

C
Colby Doultani · 1 review · Experienced 2026-08-05 ·

Justfly has the worst customer service on earth

I have been on the phone for hours trying to change a minor name error. They are saying they cannot do it and forcing me to buy a new ticket. I called the control airline and they are saying everything is fine and that I can do the name change it’s just Just fly. Please do not book your flights through them they have the worst customer service on planet earth.

J
Jennifer Kearns · 1 review · Experienced 2026-07-24 ·

I booked a flight for November

I booked a flight for November. I booked it to leave DUJ and arrive at PIT. They changed my reservation to go from DUJ to IAD (Dulles Airport). They blamed it on DUJ Airport. I called DUJ Airport and they said they made no changes to my flight, that’s how it came to them. Of course I can’t get a hold of a real person, just AI.

V
Valued Customer · 2 reviews · Verified · Experienced 2026-08-04 ·

Quick response 👌🏼

M
Maria Rita Capili · 1 review · Verified · Experienced 2026-06-10 ·

very easy to use and no issues with…

very easy to use and no issues with payments. been a user for a long time.

B
Brenda Thomas · 1 review · Verified · Experienced 2026-08-04 ·

The worst experience I ever had.

The worst experience I ever had. The representative charged me twice with the same booking number, They cancelled my flight now it takes up to 5 to 10 business days to get a refund. Please don’t book a flight with this company. You will be screwed.

T
Timothy Walsh · 1 review · Verified · Experienced 2026-08-04 ·

Your sight gave me choices and options…

Your sight gave me choices and options at a good price!