Kajabi (kajabi.com) has a 3.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 41% give 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.
What people say
K
Kate · 1 review · Verified · Experienced 2025-09-19 ·
★★★★★
Kajabi is a superstar!
Kajabi is a superstar! I know some people are put off my their pricing but when you look at what they offer, all rolled into one - it's WOW! And way cheaper than individual services (and who needs the headache of having so many moving parts in different places when you can have it all under one roof) - it's also waaaay cheaper than brick and mortar! An amazing product, and amazing company!
D
DJ · 1 review · Verified · Experienced 2025-09-16 ·
★★★★★
AI didn’t fix my problem and pretended…
AI didn’t fix my problem and pretended like there was someone working on the problem. Then I got this survey asking how well kajabi did at fixing my problem. The problem isn’t fixed.
Someone at Kajabi saw my review and an someone was able to help me with my problem. Overall, Kajabi takes customer service seriously and I appreciate that.
Reply from Kajabi2025-09-17
Hi DJ,
Thank for your feedback on our AI bot, please know that we are working on ways to improve our services. We found your ticket request regarding the community thumbnail and we'll respond to you shortly.
Thank you and we appreciate your patience.