Kenmiso (kenmiso.com) has a 1.1 out of 5 rating on OK.one, based on 126 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 96% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-25.
What reviewers say
AI generated
Most reviewers were let down by their experience overall. Customers frequently complained that the products received looked completely different from the online advertisements, featuring extremely poor materials, broken parts, and incorrect sizing. Consumers also faced severe delivery delays, with many packages taking weeks or months to arrive, while others never showed up. Buyers expressed deep frustration over misleading tracking information and unhelpful customer support when trying to resolve these urgent issues.
Some reviewers were happy with their purchases, noting that certain items eventually arrived quickly and turned out to be good quality. A few people mentioned that receiving their orders exceeded initial expectations despite widespread complaints.
Auto-generated from all reviews of this business. For reference only.
Ordered a "250 Anniversary" distressed beautifully embroidered cap ($28+ with tax) and received a printed picture in the front of the cap ($2 with tax). I should have read the reviews on this merchant. One "star" only signifies they’re still in business, and continue to laugh while ripping people off.
My last 3 orders I have gotten my Jesus and Yahweh coins. With all 3 orders I have gotten a coin I do not like, the coin reads heads I get tail, tails I get head. These are offensive to me. Can my future orders be delivered without this coin. I still do not want it, even if it is an Extra. Thanks Steven
I purchased a warrior collectable coin but what arrived was just a cheap copy of what was in the pictures and description. It seems that it has become the Chinese way of selling clothes and other products unfortunately.
The product I ordered is NOT the product I received. Perhaps a vague likeness only. Do not trust their advertising. I should have checked their reviews on Trustpilot before my purchase. I wasted $29 on a ball cap that I'd be embarrassed to wear in public.
I am perplexed. I read that it's a fake company and that they ripped people off....shipping took a long time, I understand that but I got my coins and they are better than advertised.
I wonder how many folks get fearful when shipping takes a long time and just start feeling like they were ripped off....
Do people come back and change their review after they get their product?? I did because that's only fair. Don't blame the company for the actions of some 3rd party shipping company.
If I could give it a negative I would I didn’t even wanna push one star but that’s the only choice I had. Ordered one of their coins January 2. It is now Valentine’s Day and I still don’t have it. Reached out to him 2 1/2 weeks after I ordered it and they said they would check on it and let me know the status never heard of anything else back from them kept checking the tracking. It landed in a city near us supposedly and then shipped back halfway across the country and now is saying, the postage wasn’t paid so it won’t be delivered. When I reach back out them to them again their reply to me was well. We recommend that you check with your post office. Best wishes. So now I’m out the cost of the coin. I reached back out to him and told him the least that they could do was either refunded my money or offered to ship another one. If I had read the reviews, I never would’ve ordered from them.
I WOULD GIVE-0 FOR THIS FAKE COMPANY.
I NEVER RECEIVED ANY PARCEL DELIVERY THAT I PAID FOR OVER £50.00.
THEY SAID IN EMAIL THAT THE FIRST ORDER WAS LOST AND STOPPED REPLYING TO MY EMAILS.
I DIDN'T GET ANY REFUND, JUST TOOK MY MONEY AND DISAPPEAR.
DON'T WASTE YOUR MONEY ON THIS FRAUDSTERS COMPANY.
MY COMPLAINT:
I would like to return my order kenmiso order KENM24569 bcs ur YouTube advertising shows actual copper coins however, what I received were copper looking coins with stickers on them. Please refund back to card used for my order. Also, where do I return coins to.
THERE REPLY:
Dear buyer, we are very sorry that our goods did not meet your expectations. We can offer you a 20% refund as compensation. We hope you can forgive us. We will continue to improve and look forward to providing you with better service. Do you think it's okay?
MY REPLY:
U can't determine a 20% refund when u are using false advertising. I am a penny collector and I need real coins.
MY SECOND REPLY:
When will my acct be refunded 100% of my purchase for your SCAM PRODUCT. I have filed a SCAM REPORT with YouTube.
I’m wondering why YouTube still allows Kenmiso adds on the platform when obviously it’s a complete scam! Either you don’t get what you paid for or you receive nothing at all! Both are just as bad in my opinion
Never received what I paid for. Lots of bogus tracking info making it look like it was sent. The delivery failed twice supposedly even after I paid a second delivery charge. Now they don't reply to my email inquiries to their "customer service". Don't order anything from them.
I was just reminded of my order by an ad for their final cent souvenir. I checked my order confirmation email to see what's up and it says the order was delivered to my front door five days ago. I have not received anything and when i clicked on the link for problems with delivery it took me to a page written in Chinese.
These pant are not as described in the videos. Made cheap no fleece lining and has a different name as the product was on all platforms. Package says it came from Illinois but in fact came from China. Company says it's warehouse is in Canada and they took a month plus to get here. Very disappointed in the false advertisement of this product. Don't buy unless you want a fake knock off product!!!
The products produced by this company are shockingly bad. I brought a pair of red panda socks that looked great, when they arrived they were utter shit! The red pandas were glued to the socks and fell off immediately. I managed to get a 70% refund but avoid this company the the plague!
There needs to be a zero star option to review the company properly.
STAY AWAY FROM THESE PEOPLE. This company is a frigging rip off what you see will not even be close to what you get an you won't get it for at least 30 days an when you do your gonna be very disappointed an probably mad cuz I am. What a joke you've been warned STAY AWAY.