Keranique

Thank you so much for your wonderful review! We're delighted to hear that you're enjoying the flexibility of your subscription and that our team has been able to provide you with such a positive experience. It's especially great to know you're loving the products—that truly means a lot to us. We appreciate your continued support and thank you for being part of the Keranique family!💜

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with your subscription has been frustrating and that you feel overstocked with product. We understand how important it is to have flexibility and control over your orders. Our Customer Care team is always available to help adjust, pause, or cancel shipments to better suit your needs, and we regret any difficulty you experienced in managing your subscription. We’ve processed a refund for your most recent shipment and appreciate the opportunity to address your concerns.

Thank you for taking the time to share your experience, and we’re truly sorry to hear about your recent surgery. We hope you are recovering well. We’re glad to hear you’ve been using Keranique products and that your recent order arrived quickly. It’s great to know you’ve added the supplements to your routine, and we appreciate your trust as you continue your hair care journey with us. We wish you all the best in your recovery and hope you continue to see positive results over time. Thank you for being part of the Keranique community.💜

your routine—we truly appreciate your support. We’re sorry to hear that the Minoxidil Foam did not meet your expectations and caused difficulty with styling. We understand how important it is for products to feel comfortable and easy to use in your daily routine. We’ve processed a refund for the Minoxidil Foam under our 120-day money-back guarantee. We appreciate you bringing this to our attention and are always here if you need help finding products that better suit your hair care needs. Thank you again for your continued trust in Keranique!

Thank you for sharing your feedback, and we're very sorry to hear about the frustration you've experienced with your account and communication. We take these concerns seriously and regret that your experience has not met expectations. We want to confirm that your account has now been reviewed and the remaining balance has been waived. We appreciate the opportunity to address this and remain available if you need any further assistance.

Thank you for your feedback. We're sorry to hear about your experience. We’re unable to locate your account based on the information provided in this review. Please contact our Customer Care team with your order details so we can look into this and assist you further.

Thank you so much for your kind review! We're delighted to hear you're enjoying the product. Your support means a lot to us, and we're so happy to have you as a customer!💜

Thank you for sharing your feedback, and we're sorry to hear about your experience with your order and tracking. We understand how frustrating delays and lack of communication can be, and we apologize for the inconvenience. As we’re unable to locate your account details from this review, we encourage you to contact our Customer Care team directly so we can investigate and help resolve this for you as quickly as possible.

Thank you so much for your lovely review! We're thrilled to hear that you're enjoying your brush and that it leaves your scalp feeling great. It's also wonderful to know it arrived on time. We truly appreciate your support and are so happy you're loving your Keranique experience!💜

Thank you so much for your lovely review! We're thrilled to hear you find the website easy to use and appreciate the prompt shipping. It’s wonderful to know you’re enjoying the shampoo and conditioner—we truly appreciate your support and are so happy to have you as a customer!💜

Thank you for taking the time to share your feedback. We're glad to hear that the products are working well for you and that you like them. We understand that ongoing costs can add up, and we appreciate you letting us know. If you ever need assistance reviewing your subscription options or adjusting your orders to better suit your budget, our Customer Care team is always happy to help. Thank you for being a valued customer!

Thank you so much for your kind review! We're so happy to hear that you love the product. We truly appreciate your support and are grateful to have you as a customer!💜

Thank you for taking the time to share your feedback. We're sorry to hear that you haven’t seen the results you were hoping for after using the products. We understand how important it is for hair care solutions to deliver noticeable results, and experiences can vary from person to person. If you would like, our Customer Care team would be happy to review your routine and help ensure you're using the products in the most effective way for your needs. We appreciate your long-term support and value your feedback.

Thank you for your feedback—we’re truly sorry to hear about your experience and understand how frustrating this must be. This is certainly not the experience we want for our customers, and we apologize for the confusion with the ordering process and the lack of follow-up to your previous inquiries. We’d really like the opportunity to make this right for you. Since we’re unable to locate your account from this review, please reach out to our Customer Support team directly so we can review your orders, ensure only your original order remains active, and take care of the additional charges right away. Your satisfaction is very important to us, and we’re here to help resolve this as quickly as possible.

Thank you so much for your feedback—we’re really glad to hear that your delivery and product experience have been going well! We appreciate you sharing your thoughts on our email frequency. We understand that too many promotional messages can feel overwhelming. You can manage your email preferences at any time by using the “unsubscribe” or preferences link at the bottom of our emails, which allows you to reduce or opt out of promotional messages while still receiving important order updates. If you ever need assistance adjusting your settings, our Customer Support team is always happy to help. Thanks again for your feedback—we truly value it!

Thank you for your kind review! We’re so glad to hear your items are arriving quickly and that you’re enjoying the products. We truly appreciate your support and look forward to continuing to provide you with a great experience!

Thank you for your feedback! We’re so glad to hear you had a fast and smooth experience—that’s exactly what we aim for. We truly appreciate you taking the time to share!

Thank you for your feedback, Marguerite—we’re very sorry to hear about your experience and appreciate you bringing this to our attention. We can confirm that your automatic shipment was successfully canceled on March 4, and a confirmation email was sent at that time. We understand how important clear communication is, and we sincerely apologize for any confusion this may have caused. We’re also very sorry to hear that you’re unable to use the product due to a health concern. Your safety and well-being are extremely important to us. As part of our 120-Day Money Back Guarantee, we have issued a full refund for your order. A separate confirmation email has been sent with the details, and you should see the refund reflected within the standard processing timeframe. Thank you again for your feedback, and we truly apologize for the inconvenience.

Thank you so much for sharing your experience—we’re so glad to hear your hair is already feeling soft and silky! With continued use, many customers begin to notice improvements in fullness and thickness over time, so we’re hopeful you’ll see even more results as you go. We truly appreciate you giving our products a try and taking the time to share your feedback!