never received my order
never received my order. company says to keep asking logistics. tried contacting them many times no help.
About Kewusuma
Data updated- Website
- kewusuma.com
- Category
- Shopping & Fashion
- Location
- Malaysia
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 68% (21/31)
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About this business
Kewusuma is an entry lux and lifestyle products company based in Kuala Lumpur, Malaysia. With unique design and High-End materials, Apple watch cases will be our first collection of products.
Written by the business, not verified by us.Is Kewusuma legit?
Kewusuma (kewusuma.com) has a 3.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 28% give 1 star; The business has replied to 68% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
I recently purchased an item from Kewusama
I recently purchased an item from kewusama.com and I am thoroughly impressed with the entire experience. From start to finish, everything was handled professionally and efficiently. The product arrived exactly as described and was well worth the price. The quality is exceptional and it meets all my expectations. I appreciate the attention to detail and the excellent customer service provided throughout the process. I highly recommend kewusmna.com for their reliable and trustworthy service.
Is very good but could improve
The case and material are pretty good, the strap has excellent quality. But the screws are too fragile, breaks easily or get stuck in the case
Give this a 3 star
Give this a 3 star. It feels/looks great and good quality. Only issue I have is that the pin that connects the strap to the buckle comes out very easily when trying to put the watch on. I'm also not a huge fan of the buckle design, very awkward putting the watch on but that could just be me
Great watch strap but bad after sale service
I like the design and quality. But what I don’t like is difficult assembly and there is no physical store to help and offer repairs. Especially at this price range, you guys should have one. My strap have two screws broken and struck inside, but sadly no one can help.
Paint came off from the watch cover
Paint came off from the watch cover, quick lock is not working properly.
Reply from Kewusuma2024-05-07
Hello, if you have any dissatisfaction, please contact our customer service email - [email protected] and we will do our best to resolve your issue
Very good customer service
Very good customer service, had some issues with some screws, and they kindly sent replacements and a special screw driver without any charge. I’ve had it for a month now and the quality is good, no scratches or signs of wear. Victor
Product quality
Product photo on the website and real is too different, it’s not worth for the money. It’s difficult Chinese item. Don’t trust this , i got just 3 weeks back and i exprienced, in fact the watch lock got repaired with in 2 weeks. Very bad.
Reply from Kewusuma2024-04-14
Hello Thakshan, As we discussed, it seems you've purchased a different product than what was shown on our website. If you're experiencing issues with the watch lock, please don't hesitate to reach out to us. Remember, we offer a 1-year warranty on our products and are here to help resolve any problems you might encounter. Best regards, Kewusuma
Great product and fast delivery
Great product and fast delivery! Would def order again.
Good product
Product is good
Really happy with the Apple Watch case
Really happy with the Apple Watch case. Excellent quality and easy to assemble. The rubber cover for the watch didn’t work so good but a minor issue overall. Customer service was great. A buckle was missed when shipping and they very quickly fixed the problem. I will be buying another case.
Awesome Great Project With awesome…
Awesome Great Project With awesome build Quality
no such a good quality
Good quality but very bulky
Excelent product.
They do not reply timely
I am waiting for a reply and on my refund but they do not want to respond even after 2 follow up emails.
Order a watch cover got a spray paint…
Order a watch cover got a spray paint instead. This is a scam website,do not buy.
Reply from Kewusuma2024-01-19
Hello, if you have any dissatisfaction, please contact our customer service email - [email protected] and we will do our best to resolve your issue , we are committed to ensuring customer satisfaction with a 30-day money-back guarantee and a 1-year warranty on all our products.
A quality
I received my watch case on time and in good conditions, the quality is great.
GREAT
GREAT, design, quality, price > TOP
Quality of the product is low not worth…
Quality of the product is low not worth of the price paid
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