Awesome Service
I appreciate that a company representative checked with me when I ordered just the band and not he case with it. I was looking for a replacement band aand it is just as amazing as the original one.
About Kewusuma
Data updated- Website
- kewusuma.com
- Category
- Shopping & Fashion
- Location
- Malaysia
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 68% (21/31)
Do you own Kewusuma? Claim this profile for free and start replying to reviews.
About this business
Kewusuma is an entry lux and lifestyle products company based in Kuala Lumpur, Malaysia. With unique design and High-End materials, Apple watch cases will be our first collection of products.
Written by the business, not verified by us.Is Kewusuma legit?
Kewusuma (kewusuma.com) has a 3.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 28% give 1 star; The business has replied to 68% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Great fast service
Small pieces are falling off watch face…
Small pieces are falling off watch face on case after not even a week of wearing. Requested a refund. Was told technical support would reach out. Have not been contacted.
Excellent brand, excellent people
Manager of Customer Service, Mr. Wilson Smith and the Kewusuma team responded very quickly and kept in touch with me to resolve the issue I had with lost screws. Excellent product coupled with excellent customer service is what makes customers like myself keep coming back!
Great service
Great service. Prompt reply email. Good quality and design.
I have also bought two case for apple…
I have also bought two case for apple watch 7, titan series and ice cube which is very good, and I am satisfied.
Great customer service and…
Great customer service and communication. Items are gorgeous. I would recommend this company!
On time delivery and product is great.
nice looking case which many of my…
nice looking case which many of my friends have commented and want to buy it as well.
Scam!!!!!
It's a scam and no delivery! Go report on Paypal otherwise you will lose your money!!!
Reply from Kewusuma2023-02-08
Hello Kidd，Thanks for letting us know. Can you provide the order number for us? So that we can check for you. :)
I loved the look and quality
I loved the look and quality. Ultimately I had to stop using it the buttons are pushed constantly just with normal are and hand movements to the point my battery was going dead. I disabled as many actions as I could in the watch app. I grew tired of the loss of functionality and gave up on the case.
Reply from Kewusuma2023-02-06
We are very sorry that you have a bad experience with our ICE CUBE Series. With the buttons problem, please kindly take a photo and email it to our customer service team [email protected]. We will help you to solve this problem.
Customer service is superb and products…
Customer service is superb and products look good and stylish
Great materials can’t wait to get more…
Great materials can’t wait to get more straps
The brand is fabulous
The brand is fabulous. Truly it’s the best buying experience I ever had. The quality is super high end and the team working there are super knowledgeable and talented. I love my band watch ❤️ I will keep ordering my stuff from kewusuma.
Design & Appearance Very Nice
The Design and Appearance of the case was as per my expectations. I wanted a case that was unique and increased the size of the Apple watch on my wrist. (which is what I was looking for) Many of my friends gave me positive comments on the look of the case. It also felt comfortable on my wrist. Highly recommend !
Received the rating before the product
Extremely pleased with the quality!!! Really stands out in style.
Reply from Kewusuma2023-01-09
Hello Edward, we are very sorry that the long shipping duration. Please understand that we try to fulfill customer orders as fast as possible during this shopping season. We checked your order and paid on December 10, and received the goods on December 23. By the way, you can also send us an email [email protected] For more order details. Thank You
Good quality
Good quality, fast shipping
poor design
couldn't even get the screws removed....its basically in the trash now. poor design!
Reply from Kewusuma2023-01-08
Hello Justin， We are very sorry that you have a bad experience with our TITAN Series. With the screws problem, please kindly take a photo and email it to our customer service team [email protected]. We will help you to solve this problem. Thank You
its an amazing wish u have more colur…
its an amazing wish u have more colur straps
Looks very good
Looks very good. Great prices
5mc2
The Mod Projects
Hears
Anovair
Kind Patches
fivefourfive.it
Lomalab
Robust Goods