Kiavi (kiavi.com) has a 4.6 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 40% of negative reviews. Last updated 2026-08-12.
Most people were helpful but not the underwriters.
Most people were helpful but the underwriting team took forever to complete their approval. I nearly lost the deal because they were so slow. It made the process very stressful. I can't recommend them due to that big headache.
Our loan officer, Bobbi, was exceptional. He thoroughly explained the loan application process and walked us through it. He was readily accessible and available every step of the way and anytime we had concerns and questions. He made the process seamless and stress free. By far the best property purchasing experience we have had. We are looking forward to working again with Bobbi on our next purchase.
Vincent with Kiavi was outstanding! The process was fast and simple. He was quick to answer whenever I had a question and went above and beyond on both of our purchases. I will continue to recommend Kiavi and use them personally - I don't see how it can get much better!
Everyone made the deals that we do completely effort less, as a busy investor. This is super important. Extremely easy process, relationship based, I am beyond grateful for the value they put on my time as a busy investor and business owner. On top of that, they deliver a great product with super good terms. I go into every single deal, knowing how it’s going to turn out with them because it’s the same every time, flawless.
Great experience working with Kiavi, especially Tyler Rivers and Tammy Richards. They communicated clearly, stayed on top of every step, and made the entire closing process smooth and efficient. Tyler followed up, explained everything in detail, and made sure I always knew what to expect. Tammy handled the loan estimate and documents quickly and professionally.
Very happy with the service and would definitely work with them again on future projects!
We’ve been working with Haley for about a year now, and our experience has been consistently outstanding. She’s incredibly knowledgeable, always friendly, and never fails to answer calls or questions no matter how busy things get.
We’ve thrown a lot her way. Multiple properties at once with tight closing timelines and she handles everything quickly, accurately, and with total professionalism.
Recently, Mari has started working alongside Haley on our files, and we’re just as impressed with her. She’s proactive, highly communicative, and keeps everything moving without missing a beat.
We couldn’t be happier with Kiavi and their team. Their service, reliability, and responsiveness make them a true partner, and we look forward to continuing to grow our business with them for years to come.