Kidsy (kidsy.co) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 80% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 63% of negative reviews. Last updated 2026-08-10.
What people say
A
Alex · 1 review · Verified · Experienced 2026-07-17 ·
★★★★★
Item that I ordered ended up having a…
Item that I ordered ended up having a structural issue that made it unsafe to use. When I reached out to customer service team, they quickly got back to me and provided a full refund! Although this item didn’t work out, I would order from Kidsy in future!
Reply from Kidsy2026-07-31
Thank you so much for shopping on Kidsy! We are happy to hear you had a smooth experience and we look forward to serving you again.
It was my mistake when I choose the size of the extension gate and when I get back to kidsy they stated that their policy doesn’t accept exchange or return when it’s the cx fault!
Okay I understand but you need to figure something out for example u let the cx pays for shipping and at least u solve the issue not like that!
You let the cx stuck with item he or she doesn’t need it!
Reply from Kidsy2026-07-19
Hello Kamal, we're sorry to hear about your experience. We understand how frustrating it is to order the wrong size. Our mission is to fight waste by giving returned and excess products a second life, so our return policy helps avoid creating additional returns and landfill waste. We truly appreciate your feedback and will continue to look for ways to better support customers while staying true to our mission.
First time shopping from kidsy. I was on the hunt for a compact stroller and came across kidsy. While they don't provide actual photos of the product, they do give you a rating on the condition of the item. For the product I chose, it was gently used.
Upon receiving the item and a careful inspection, I'd say it was brand new. I did not see an scuffs or indication of usage.
Price was also very affordable compared to buying new.
I would purchase from this site again
I’ve bought a few car seats on the site and have had a great experience each time. I love buying open box - it’s financially smart, sustainable, and I love finding the best prices on quality products!
Reply from Kidsy2026-07-17
Thank you for your kind words and for supporting our mission! We are so happy to hear you had a great experience and we look forward to serving you again.
Car seat was missing a part. I called multiple times and no answer or response. Also, did not respond to my email regarding this. Poor customer service.
Reply from Kidsy2026-07-17
Hello Daniel, we apologize that your order is missing a part and we are here to assist you. We have no record of an email from you. Could you please email us at [email protected] so our team can assist right away? Thank you.