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Shopping & Fashion

Kidsy

102 reviews

4.3102 reviews
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About Kidsy

Data updated
Website
kidsy.co
Category
Shopping & Fashion
Location
United States · Chicago
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
63% (10/16)
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Is Kidsy legit?

Kidsy (kidsy.co) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 80% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 63% of negative reviews. Last updated 2026-08-10.

What people say

H
Heather Helms · 1 review · Verified · Experienced 2026-06-15 ·

Good experience

Fast and convenient

Reply from Kidsy2026-06-27

We appreciate the kind words. Thank you for choosing Kidsy!

D
Diane Peterson · 3 reviews · Verified · Experienced 2026-06-10 ·

Fabulous company, very, very nice and professional!!

OMG - Kidsy is such a wonderful company to deal with. I had to contact them about my order and their reply was prompt and ultra professional. I wish I could give them all a big hug to say thank you!!! Be well and stay safe all my friends at Kidsy!🩷🩷🩷

Reply from Kidsy2026-06-27

Thank you so much for your kind words. We truly appreciate it and look forward to serving you again. The Kidsy team is sending you a big hug right back! 🧡

C
Christell Begay · 2 reviews · Verified · Experienced 2026-06-12 ·

My product was delivered barely held…

My product was delivered barely held together with packaging tape and many puncture holes. On top of that the product was dirty like it was returned or was a displayed model. Disappointed in the company. It'll be my first and last purchase from here.

Reply from Kidsy2026-06-27

We're sorry to hear your order arrived in this condition. While many of the products we sell are customer returns or open-box items, every item is inspected before it ships and should arrive as described. We'd love the opportunity to make this right. Please reach out to us at [email protected] so our team can review your order and assist further.

M
Margaret Kelly · 1 review · Verified · Experienced 2026-06-10 ·

Excellent condition and fast delivery.

Reply from Kidsy2026-06-27

We truly appreciate your kind words. Thank you for supporting a more sustainable way to shop 🧡

F
Francisco Quintanilla · 1 review · Verified · Experienced 2026-06-12 ·

Great price,

Reply from Kidsy2026-06-27

Thank you! We're so glad you found what you needed at a great price! 🧡

a
annette frerichs · 1 review · Verified · Experienced 2026-06-09 ·

Just what we ordered

Just what we ordered. In great shape and came price and good price

Reply from Kidsy2026-06-27

Thanks for the wonderful review! It means so much to our team.

G
Glenda Wilson · 3 reviews · Verified · Experienced 2026-02-13 ·

The momomaroo is working and the babies…

The momomaroo is working and the babies CB live it.

Reply from Kidsy2026-06-27

Thank you! We're grateful for your support and look forward to serving you again.

Z
Zabayullah Qahir · 1 review · Verified · Experienced 2026-06-04 ·

⭐☆☆☆☆ Defective Car Seat and Frustrating Return Process

⭐☆☆☆☆ I purchased an open-box CYBEX car seat from Kidsy and had a very concerning experience. The carrier became stuck on the base and would not release despite repeated attempts to use the release lever. I provided Kidsy with video evidence showing the release lever being activated while the carrier remained locked to the base. During the incident, the seat belt became trapped and could not be removed because the carrier would not separate from the base. A police officer responded to assist. The officer advised that she had experience with child safety seat installation and inspection and observed that the release mechanism did not appear to be functioning properly. After assessing the situation, she recommended cutting the vehicle seat belt because the carrier could not be removed from the base. I ultimately had to cut the seat belt, resulting in damage to my vehicle and the need to replace the seat belt assembly. To make matters more frustrating, this incident occurred while I am still within Kidsy’s 14-day return window. I reported the issue promptly and provided photos and video evidence, yet I am still going through an extended review process. Rather than receiving a straightforward resolution, I have been asked multiple rounds of detailed questions while waiting for an answer regarding a product that appears to have experienced a serious failure. When a customer reports a potential safety issue involving a child car seat within the return period, I believe the response should be faster and more customer-focused. While I appreciate that the matter is being reviewed, the process has been stressful and disappointing. Based on my experience, I cannot recommend purchasing a child safety seat from Kidsy.

Reply from Kidsy2026-06-20

Hi Zabayullah, thank you for sharing. We understand how frustrating and stressful a situation like this can be. At Kidsy, we take any reported safety concerns very seriously. That is precisely why our team asked detailed follow-up questions and requested supporting documentation. As part of our review, you informed us that the base had been installed using both the vehicle seat belt and the lower anchor (LATCH) connectors simultaneously. For that reason, we requested additional information so that we could better understand how the car seat was installed. Our questions were never intended to delay a resolution. Rather, they were asked to judiciously gather and review all relevant information. We can see that the team has offered to send you a return label and issue a return as per our policy. We appreciate your cooperation and we remain committed to resolving this smoothly. Thank you.

K
Katrina · 5 reviews · Verified · Experienced 2026-06-08 ·

Just perfect my granddaughter fits more…

Just perfect my granddaughter fits more comfortable.

Reply from Kidsy2026-06-27

Thanks for being part of the Kidsy community! We are thrilled to hear your granddaughter loves it and hope to see you again soon.

J
Julie Anast · 4 reviews · Verified · Experienced 2026-06-11 ·

Thank you for the adorable little potty…

Thank you for the adorable little potty chair for my little grandson! He loves it!

Reply from Kidsy2026-06-27

We are so happy to hear this! Thanks for choosing Kidsy. 🧡

S
Savannah · 2 reviews · Verified · Experienced 2026-06-05 ·

Crib arrived in perfect condition…

Crib arrived in perfect condition inside the original box. The box had some wear & tear but the crib is in perfect working order! Thank you

Reply from Kidsy2026-06-27

Thank you! Your support helps us give more baby gear a second life. 🧡

T
Terah Nicole · 1 review · Verified · Experienced 2026-01-27 ·

Great item

Great item. Great price. Great style.

Reply from Kidsy2026-06-27

Thanks for taking the time to leave a review, we're thrilled you're happy with your purchase!

H
Heidi Shaw · 1 review · Verified · Experienced 2026-06-01 ·

The car seat I ordered did work…

The car seat I ordered did not work properly. The seat could be lifted out of the base without any release buttons being pressed. When I notified customer service about the defect, I was met with refusals and sent an install video. I sent pictures of the product, and a video showing how easily the seat comes up. I was told that that was not normal use and if I broke it, then returns were not covered. I did not break it. I noticed the defect while checking to make sure the seat was secure after installing it in my vehicle. There are so many other retailers out there with better service, that there is absolutely no reason to buy from Kidsy. It is not worth wasting money here, take it from me!

Reply from Kidsy2026-06-27

We're sorry to hear you were disappointed with your experience. At Kidsy, we take all concerns seriously, which is why our team requested photos and videos to better understand what was happening and determine whether there was an installation issue or a product defect. Our goal is always to ensure products are used safely while following the manufacturer's guidance. If you haven't already, please reach out to us at [email protected] with your order number so we can review your case again and work toward an appropriate resolution.

M
Marilyn Navarro · 1 review · Verified · Experienced 2026-06-05 ·

As advertised

Product was great, as advertised! Smooth transaction and fast shipping.

Reply from Kidsy2026-06-27

We're grateful you chose Kidsy. Enjoy your new find! 🧡

H
Hillary Wolfe · 2 reviews · Verified · Experienced 2026-06-09 ·

Great price

Reply from Kidsy2026-06-27

Thank you! We look forward to helping you save money on your next purchase again soon 🧡

L
LYNN · 6 reviews · Verified · Experienced 2026-06-04 ·

Ordering was simple

Ordering was simple, delivery updates were helpful and the item had all of the proper parts. I had a question, emailed customer service and received a prompt reply. I just wish a read the reviews for the stroller I purchased.

Reply from Kidsy2026-06-27

Thanks so much! We look forward to helping you save on your next purchase again 🧡

S
Scotto · 1 review · Experienced 2026-06-01 ·

Children's toys should be made better.

Reply from Kidsy2026-06-27

Thank you for the review! We appreciate your feedback and agree that safety and quality in toys are incredibly important. Thanks for choosing Kidsy.

A
Amberli Hughes · 1 review · Verified · Experienced 2026-06-08 ·

I was so nervous about buying a floor…

I was so nervous about buying a floor model item, but once it arrived I was pleasantly surprised that it was in immaculate condition and looked just how I hoped it would! The discount was a life saver for this single mom of 2 under 2! I will definitely shop with KIDSY in the future.

Reply from Kidsy2026-06-27

We love hearing feedback like this. Thank you for being part of the Kidsy community!

a
angelica · 1 review · Verified · Experienced 2026-06-04 ·

Better than expected

Minus the box being a little bent up, the seat is brand new. I will definitely be ordering again. Oh and the shipping was less that 4-5 days which was a complete shock.

Reply from Kidsy2026-06-27

We are so happy to hear this! Thanks for choosing Kidsy. 🧡

R
Richard Mumalo · 1 review · Verified · Experienced 2026-06-05 ·

Fast delivery

Reply from Kidsy2026-06-27

Thank you for choosing Kidsy!