KINGSTON (kingstonbrass.com) has a 4.4 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 57% of negative reviews. Last updated 2026-08-10.
I have purchased 10 sink faucets, 4 shower systems, and stand alone tub faucets in the last 6 months from Kingston brass. All are heavy solid brass - like you need to work out just to lift the sink sprayer - Just solid, well crafted products. I'd do it again if I was building another house.
Reply from KINGSTON2026-07-07
Hi Angela, thank you for your kind words! It means so much to hear you're pleased with the quality and craftsmanship of our products. We appreciate your continued trust in Kingston!
G
George · 1 review · Verified · Experienced 2026-03-05 ·
★★★★★
By requiring a signature at delivery…
By requiring a signature at delivery and the shipper not providing a delivery window, I had to lose a day of work and stay home, push my plumber off, and extend the finishing date of the house I'm finishing. This $200 faucet has cost me thousands, if not tens of thousands, of dollars. Also, the internals are cheap.
I received the wrong parts on my first order. When we found the correct parts, I ordered them and installed them with no problem. I filled out the return form on line and heard nothing since. The wrong parts were never installed and here they sit. I am out an additional 100.00 because of this issue. In reality, my replacement parts cost me $200.00
The Patriot faucet that we received was good quality and did meet our expectations. The finish was very nice with no visible signs of any damage or scratches.
The water flow coming out of the faucet is super low flow and it is absolutely miserable! This needs to be addressed if possible.
As a designer who does lots of bathrooms, I love working with a company that makes consistently high-quality solid brass products, with great designs, at very fair prices. My clients love your products, too. Keep doing what you're doing!
I install plumbing fixtures for a living. I am a licensed master plumber. Kingston Brass offers a superior product at a bargain price. Replacement repair cartridges are also available which makes buying this product a smart decision which will seem ever smarter years down the road when you can repair a faucet rather than deal with replacement. My customers love their faucets!
