Easy and Efficient From Beginning to End
I love the selection of fabrics! They sent the samples right away. Ordering what I wanted was so easy. The fabric is just wonderful, and my furniture looks great!
About KOVI Fabrics
Data updated- Website
- kovifabrics.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 13 reviews
- Replies to negative
- 0% (0/9)
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About this business
KOVI Fabrics features over 20,000 of the highest quality designer upholstery fabrics, microfibers, faux leathers, and vinyls at direct prices. KOVI is confident that you will find our fabrics to be an exceptional value, offering tremendous commercial quality that is frequently only available in fabrics at much higher prices.
Written by the business, not verified by us.Is KOVI Fabrics legit?
KOVI Fabrics (kovifabrics.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews; 13 of them were added in the last 12 months. Last updated 2026-09-07.
What people say
AVOID
Beautiful fabric, but lousy customer service. No follow through. I ordered fabric on July 5. Today is July 16. My credit card has been billed 11 days ago, but I haven't received any shipping information, or tracking information. I've called 5 times, and emailed. I've been told *it's en route* but no one can supply me with a tracking number. So I have to ask, where is it en route from? Not Minneapolis. India? China? Patagonia? Who knows?
Would not recommend.
I attempted to get samples for a client and 1 out of 5 ordered actually arrived. I was told on 2 different calls that they were coming from a different warehouse. Never received them and ended up cancelling the order and asked for a refund. Was told to send a message on their website after I was already told that I would receive the refund. Still haven't heard anything and have not received the refund. It's been about a month and half. Disappointed as I looked up reviews before giving them a try. I am also disappointed in the lack of care and customer service they have on the phone. I guess that's just the way of the world now.
excellent service
Since the moment i order the sample fabric,it was a pleasure to work with them. The fabric is beautiful, is just like the pic on their website. The costumer service via email about the delivery was outstanding. Thank you I will highly recomment this company.
Fabric was shipped quickly
Fabric was shipped quickly! We are thrilled with the material we ordered. We are reupholstering benches for a tea house. We needed 15 yards of fabric. It looks fantastic!
HORRIBLE CUSTOMER SERVICE
HORRIBLE CUSTOMER SERVICE - NO ONE ANSWERS THE PHONE - I EMAILED OVER 100X AND LEFT OVER 12 VOICEMAILS AND GAVE UP - DO NOT USE THIS COMPANY EVER
Making an old Queen Ann’s chair come alive again.
March 2026. By Denise. Kovi fabric co was excellent to work with, very patient with ordering, because I had questions the gentleman talked me through what I needed. The fabric product itself was true quality. I had a very qualified upholstery man do the job (30) years experience said the fabric was quality . The end result was simply stunning. Thank you Kovi for your outstanding customer service !!!!!
Excellent customer service
Excellent customer service! For some reason my order was lost in the mail and they sent a replacement RIGHT AWAY! This place has GREAT customer service.
⭐️⭐️⭐️⭐️⭐️Five stars for KOVI——100 stars for Tony
⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about my experience with KOVI—especially because of Tony. If I could give him 100 stars, I absolutely would. ⭐️⭐️⭐️⭐️⭐️ From the very beginning, Tony was incredibly helpful in guiding me through choosing the perfect fabric. When one of my favorite selections was discontinued, he didn’t just move on—he thoughtfully offered alternatives. The fabric he suggested arrived on Friday. It is truly beyond perfection. What made this experience stand out even more was who Tony is as a person. Not only did he offer professional, knowledgeable guidance, but he was genuinely a joy to talk to. By the end of it, I felt like I had made a new friend. KOVI offers unique designs I haven’t seen anywhere else, and when my order arrived, the fabric was even more beautiful in person. I can’t wait to see it all come together as my designer finishes the project—it already feels like the perfect finishing touch to make my home even more personal. Highly recommend—ask for Tony!
Very Happy Customer
Web site is very easy to use. Photos of fabric are great. When my fabric arrived it was exactly as pictured. The fabric was shipped so quickly. Their customer service is excellent. They really care that the customer is pleased with their fabric. I truly enjoyed doing business with them. They emailed to make sure my fabric arrived as scheduled. Great follow up!!! Fabric is beautiful as well.
Customer Relations
In searching on web for upholstery material, I found Kovi Fabrics. They had many patterns to choose from and it was easy to find exactly what I wanted. The ordering was easy and the material came quicker than I expected. Afterwards, I received a follow up email to confirm my order was delivered. In my opinion, Kovi went above and beyond my expectations to make sure that I was satisfied with our business transaction. In a world where everything is chaotic and your known as a number, its good to know there are still companies that care. Brenda Epperson
Searching for great upholstery fabric I…
Searching for great upholstery fabric I Found KOVI fabrics. They sent me samples from which I selected the most beautiful ultrasuedel for chairs and bar stools. I had the fabric shipped to California within a week. Customer service checked in with me several times making sure I received my fabric. Great product and great service. Thank you from California!
Very large selection at many price…
Very large selection at many price points. Easy ordering and very prompt delivery. Will always use for my fabric needs.
Excellent selection-great company
Excellent selection; wonderful customer service.
Not only did they have terrible…
Not only did they have terrible customer service I don’t love the hair either! I found I actually like cheaper hair on Amazon more! I spent $650 and I don’t even like it! Definitely won’t purchase again!
Andrea was a great help!
Andrea was a great help with answering my questions about ordering a fabric for my clients dining chairs. The fabric was the perfect touch!
Kovi: Overpriced with no customer service
I was unable to reach Kovi. First attempt was a phone call, where they user said "hello" and then hung up. That happened a second time. My third attempt was through their website form, where I asked my question and reported their phone not working. No replies. But because I loved a fabric, I decided to order anyway. To my surprise, their shipping fee was nearly as much as the fabric. It gets better (and worse). I used google image to find the same fabric, discounted 50% from Kovi's price and with free shipping to arrive in in less than a week. So, I would say pound-for-pound, Kovi is a rip-off and that's only if you can reach them to place an order.
So happy with Kovi's Jade E8842 and service
My sister and I spent days and hours searching online for something similar to our 50-yo upholstery fabric. We finally found one in Kovi's collections and ordered a sample. Its quality cut the muster with upholstery shop and we ordered 4yds at super reasonable price, had it shipped direct to upholsterer, and it came amazingly quickly. Naively thought the "inside" of the damask would be the "outside," but couldn't be happier.
Best customer service I’ve seen in a…
Best customer service I’ve seen in a very long time. Its rare for me to give a 5 on a review..
My favorite fabric choice was on sale…
My favorite fabric choice was on sale and it was delivered quickly. The customer service at this company is spectacular. They were quick to refund the cost of the samples I ordered and communications was quick and outstanding. Would definitely recommend.
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