KrispCall is an AI-powered communication platform for growing business. It brings all essential messaging and calling features into one easy to use single platform, integrating effortlessly with your CRM. With access to phone numbers in over 100 countriesKrispCall makes it easy to maintain a consistent professional global presence. The platform also provides USA non-VoIP numbers, enabling reliable two-factor authentication (2FA).KrispCall platform also supports Bulk SMS for targeted outreach campaigns, helping businesses increase engagement and response rates.As KrispCall evolves, its AI-driven capabilities will continue to enhance your operations, with features like automated call transcription and intelligent response suggestions fully integrated into your business phone system. By replacing multiple tools with a single, reliable solution, KrispCall simplifies communication and allows teams to focus on what matters most-customers and growth.
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Is KrispCall legit?
KrispCall (krispcall.com) has a 3.7 out of 5 rating on OK.one, based on 365 user reviews collected here. It is listed under Business Services and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 96% of negative reviews; Reviews mostly discuss App, Quality. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Many users frequently mention that the initial setup process is exceptionally quick and straightforward, allowing teams to start managing calls and messaging immediately without any friction. Consumers also praise the clean interface, consistent call quality, and the reliable overall performance that significantly improves daily business communication efficiency. Additionally, people highlight the helpful customer support team, noting that representatives respond promptly and provide clear, effective solutions to any account inquiries.
However, some customers also noted frustrations during the initial onboarding and verification steps, mentioning that getting approved and acquiring a number involved excessive requirements and unexpected delays.
Auto-generated from all reviews of this business. For reference only.
Used Krispcall for a few months now, and it has been quite easy to handle client calls. No more missed calls or struggling to find contact details; everything is just there when needed.
Reply from KrispCall2025-01-30
Noah, we're pleased to hear that KrispCall has helped you manage client calls more efficiently. Having everything readily available makes a big difference in staying organized and responsive. We appreciate your support, and thank you for choosing KrispCall!
Krispcall has really impressed me with its features
I never thought I'd care this much about a phone system, but Krispcall's voicemail-to-email feature is really useful. Now, if I miss a call, I can just check my email and reply right away-it makes things so much easier to manage.
Reply from KrispCall2025-01-29
We’re glad to hear that the voicemail-to-email feature has made managing your calls easier, Nora. It’s great to know that it has had such a positive impact on your workflow. Thank you for choosing KrispCall! If you ever need further assistance, we’re always here to help.
Using Krispcall has helped us improve our sales number significantly compared to last year with better and more efficient interactions with our customers.
Reply from KrispCall2025-01-20
Thank you for your feedback, Hamish. We’re pleased to hear KrispCall has positively impacted your sales and customer interactions. Your success is important to us, and we appreciate you choosing KrispCall!
All i did was enquire and these indian (Cuss redacted) (of course) wouldn't stop ringing multiple times a day.
Reply from KrispCall2025-01-20
Hi Drew B, Thank you for bringing this to our attention. We sincerely apologize if our follow-ups felt excessive or caused any inconvenience. Our team always strives to ensure all inquiries are handled with care, and we’ll thoroughly investigate this matter to understand what went wrong.
We’ve also ensured that your information has been permanently deleted from our system. You won’t be contacted again.
We value feedback from everyone and are committed to maintaining professionalism and respect in all our interactions. If there’s anything else we can address or clarify, feel free to reach out at [email protected].
Thank you for your understanding.
Implementing Krispcall within our business has been great. Especially the support team was amazing during the installation period, guiding us all the way through.
GG! to the support team at Krispcall.
Reply from KrispCall2025-01-17
Thank you for your feedback! We are pleased to hear that our support team was able to assist you effectively during the installation process. Your acknowledgment is greatly appreciated. Thank you for choosing KrispCall.
Calling Services is fantastic! The SMS feature works great, and the UI is super user friendly. The support team is also incredibly helpful and resolved most of my issues quickly. Plus the phone app is also very good.
Reply from KrispCall2024-12-30
Thank you for your feedback! We’re glad you’re enjoying the features and finding the UI user-friendly. It’s great to know our support team has been helpful. If you need further assistance, feel free to reach out. We’re here to help!
Krispcall tagging feature is a lifesaver! I can label calls with specific tags, making it easy to track and sort conversations. Whether it's for follow-ups or analyzing customer trends, this feature has streamlined my workflow like never before. It's such a unique tool that adds real value to managing business calls effectively!
Reply from KrispCall2024-12-24
Thank you for your feedback! We’re pleased to hear that KrispCall tagging feature has significantly improved your workflow and call management. We're committed to providing tools that add value and enhance your business operations. If you need any assistance, we’re always here to help!
Krispcall has been a great addition to our law firm. The system is easy to use, and we can set up custom call rules to direct clients to the right person. Having international number available helps us serve clients from all over. The shared number feature is perfect for our team, and porting our old number was simple. It's great choice for law firms looking to improve their client service.
Reply from KrispCall2024-12-24
Thank you for your feedback! We're glad to hear that KrispCall is enhancing your law firm's operations with features like custom call rules, international numbers, and easy number porting. We're proud to support your client service!
I am using krispcall call whispering for real-time agent coaching. It boosts confidence, reduce issues, and enhances customer service.
Reply from KrispCall2024-12-17
Thank you for sharing your experience! We’re glad to hear that KrispCall call whispering feature enhances agent coaching and customer service. We're here to support your success every step of the way!
For us, krispcall shared business phone has transformed has been phenomenal! All of our team members have access to voicemails, phone records, and messages in one location. Maintaining corporation and never missing a call is simple. As a team, we perform better when we share the number. It's very easy and helpful for our company!
Reply from KrispCall2024-12-16
Thank you for your great feedback! We're thrilled to hear that KrispCall has transformed the way your team manages calls and stays connected. We’re excited to keep pushing the boundaries and supporting your success!
Calls are clear and good, the UI is great, and the information is easy to understand.
Reply from KrispCall2024-12-16
We appreciate your feedback! It’s great to know that you’re enjoying the service. If you need any further assistance, we’re always here to support you!
Krispcall simultaneous ringing ensures faster responses, fewer missed calls, and improved team efficiency. It is the best platform to purchase VoIP numbers.
Reply from KrispCall2024-12-09
Thank you for your kind words, Alexander! We're glad KrispCall’s features are boosting your team's efficiency and experience. We're here to keep delivering the best for you!
The surprise with "we need you to give us documents" , when at any stage they clarify this from the start, then the support team refused a quick and easy refund. So mainly they steal your money
Reply from KrispCall2024-12-04
We apologize for your experience, Gabriel Machuret. The document requirements for purchasing numbers are clearly outlined during the selection process and on our website. These requirements are mandated by telecommunications regulations in each country and must be followed to ensure legal usage. Unfortunately, this is beyond our control. Additionally, KYC verification is essential for maintaining the security of KrispCall and preventing misuse by spammers.
Regrettably, we were unable to locate your account details according to this review details. If you are eligible for a refund under our 14-day refund policy, we will process it promptly. Please email your account information to [email protected], and our team will assist you further.
Thank you for your understanding!
Promised a 14 day refund if not happy then did not honour.
Reply from KrispCall2024-11-29
Hi David,
Thank you for your feedback, and we’re sorry our platform didn’t meet your expectations. As per our 14-day refund policy, we’ve processed your refund within a few hours of your request. It should be reflected in your account within a few business days, depending on your bank.
We noticed you were looking for basic call forwarding. KrispCall does offer this feature along with advanced call management tools like IVR, call routing, and call recording, designed to support diverse business needs. However, we understand that our platform might not have aligned with your specific requirements.
If you have any further questions, feel free to reach out to us at [email protected] .
We appreciate you giving KrispCall a try and wish you the best!
The agents take exceptionally long time to reply to any messages, I've been in touch with them for more than 24 hours and they still cannot verify my company's identity to move forward my UK number.
Also, the verification process is not mentioned anywhere before paying the service. If I knew it would be like that I would have never signed up for KrispCall.
Reply from KrispCall2024-11-25
Hi Aleksandar, thank you for your feedback, and we deeply regret any inconvenience caused during the verification process.
After reviewing your case, we see that your UK number was assigned on November 23, 2024. We had communicated with you regarding the verification time required, which is handled by our carrier provider. While this process is beyond our direct control, we always strive to keep our customers informed and updated.
Regarding response time, our average response time is 1-2 minutes, but in your case, we observed a delay of 15 minutes. We sincerely apologize for this deviation and have already addressed the issue internally to ensure faster responses moving forward.
Additionally, the phone number verification process is mentioned in the pricing section during checkout.
If you have any further concerns or need assistance, please don’t hesitate to reach out at [email protected].
Thank you for your understanding, Aleksandar.
Customer service agent misled me into thinking that I free numbers included any number I saw including those that said $4 or $5 per month. Steve from Krispcall said "Though the number cost will be shown, you will not be charged for the number." He was wrong and won't admit it. He will not refund me. He will not get me a supervisor. It's been 30 minutes on the chat with him and he's still not doing anything to refund me or make it right.
Reply from KrispCall2024-11-15
We sincerely apologize for the misunderstanding you experienced. To clarify, we do provide one free mobile number from the USA, Canada, or the UK with every new subscription. We apologize for any confusion caused by Steve during the chat. I am pleased to inform you that we have already processed a refund for the toll-free number you purchased. This refund should reflect in your account within 2-3 business days.
Thank you for your patience, and we appreciate your understanding. If you have any further questions, please feel free to reach out to our customer support anytime.
Any positive review is clearly AI generated and fake - this company is a scam. No idea how they got my number but they harass me over what’s app and then when blocked there they start calling on mobile.
Reply from KrispCall2024-11-20
Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you have experienced. We take feedback seriously, but unfortunately, we couldn't find any specific details related to your case based on this review. Please reach out to us directly at [email protected], and our team will be more than happy to investigate this matter thoroughly. Your experience is important to us, and we're here to help resolve any concerns. Thank you
Essential professional communication all in one platform....
Essential professional communication all in one platform. Definitely try it. Don't second guess it. They have refined it perfectly.
Reply from KrispCall2024-11-13
Thank you for your amazing review, Jeff! We're thrilled to hear that KrispCall has become an essential tool for your professional communication. We're glad you find it refined and easy to use. We appreciate your recommendation and are here to support you anytime!
krispcall is better than a regular phone. I can record calls, send messages, it is easy to learn, and the call sound quality is superb. A great way to stay balanced and focused.
Reply from KrispCall2024-11-15
Thank you for sharing your experience! We’re delighted that KrispCall has been a significant upgrade for you, offering easy-to-use features like call recording, messaging, and excellent sound quality. It’s great to know it’s helping you stay balanced and focused!
Perfect for business and beyond: The best choice for clear calls every time.
Reply from KrispCall2024-11-13
Thank you for your great review, Harper! We’re thrilled to hear that KrispCall is the perfect choice for clear, reliable calls for your business and beyond. Your satisfaction is our priority, and we’re here to support you whenever you need us!
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