Lear Capital (learcapital.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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Ben Taylor · 1 review · Verified · Experienced 2026-07-28 ·
★★★★★
First time that I bought a coin off the…
First time that I bought a coin off the internet. Don't trust computer technology much but thought I would chance it and pay for a coin from Lear Capital. In there advertisement to buy a coin they said they would take checks, so I did, and sent a check the next day. Not long after I sent the check, I received the coin.
The day after I sent the check I received an email from Lear with a conformation # and a different address for the coin, even though I messed up and sent the check to the wrong address, they received my payment anyway and I have the coin it is very nice and glad I have it. So Lear Capital is outstanding! And deserves five stars for sending me the coin even though I messed up. Love the coin and would buy from Lear Capital again, but I still don't trust the internet. Thanks
Reply from Lear Capital2026-08-04
Ben, thank you for taking the time to share your helpful feedback. We are so glad the transaction went through for you and that you would be willing to work with us again. Thank you for choosing Lear Capital.
Cal Popejoy is very patient and knowledgeable. I appreciate the secure delivery service and the great customer service.
Reply from Lear Capital2026-07-28
Vickie, thank your positive review! We love to hear that Cal was patient and knowledgeable and that you have been happy with delivery and customer service. Thank you for choosing Lear Capital.
Got what I ordered with a reasonable delivery time.
Reply from Lear Capital2026-08-04
Mark, thank you for sharing your encouraging feedback. We love to hear that you found us reliable and that your order came in a reasonable timeframe. Thank you for choosing Lear Capital.
I completed an online form to purchase a coin at an introductory price. A representative of Lear Capital reached out to me to inquire about my purchase habits. As it turned out we were not a good fit for each other. The representative was extremely polite and helpful. My coin purchase went through without a hitch and I received it promptly. I would recommend Lear Capital to anyone who meets their required minimum purchase.
Reply from Lear Capital2026-07-28
Jack, thank you for sharing your encouraging feedback. We are glad to hear that the representative was polite and helpful and that your transaction went smoothly. Thank you for your recommendation and thank you for choosing Lear Capital.
Product was as described, prompt service and excellent communication!!
Reply from Lear Capital2026-07-28
Kenny, thank you for sharing your positive comments! We are pleased to hear that the product arrived quickly and as described, and that the communication was excellent. Thank you for choosing Lear Capital.
I used the title of “Outstanding opportunity” which has the underlying meaning of: Outstanding opportunity for Lear Capital and not investors. In addition, I liquidated my investment July 13th and the transfer of my assets to my IRA are still "outstanding".
This review is the continuing description of the “saga” aka. The marathon story of investing and liquidating with Lear Capital. Yes, the saga is not over.
I asked when Lear Capital (LC) would transfer my funds to Schwab and the representative told me I would have to transfer from Equity Trust to my IRA and I would have to contact Equity Trust (ET). I contacted ET immediately, July 13th, and ET indicated I needed to wait for the actual funds to be transferred from LC to ET. Understandable. I cannot acquire my liquidated funds until LC sends the funds back to Equity Trust. The precious metals were liquidated July 13th. I thought, I did not ask, the transfer would be completed through a digital process. Nope. They utilize mail and a paper check. But wait, what I did not know is that the transfer is subject to the time required for Lear Capital to complete the process. I made a phone call to ET today, July 24th, to initiate the process of transferring my funds to my Schwab IRA. ET indicated they have not received the funds from LC. Imagine that. But wait, the issue is more nuanced. I tried to contact the person at LC I was working with to liquidate my account, using the phone number indicated in his email, and the call went directly to the voice mail of the different person that argued with me for 32 minutes about upgrading my Trust Pilot review to 4 stars. Wow.
I am utilizing Trust Pilot to highlight the unspoken and unwritten nuances of the precious metals process to advise people what to expect before making an investment. I am not making any investment advice, nor do I recommend avoiding LC or investment in hard assets. My goal is to highlight the reality of how the process works, which is very nuanced and hidden from view.
Conclusion, I cannot transfer this liquidated asset in any sort of timely fashion: minutes, hours, days, weeks, or even months. The time in which I have to wait is according to the complete mercy of LC. The only positive aspect of the investment is that I did not lose money from my original investment, yet. Wow.....
Reply from Lear Capital2026-07-24
Casey, your funds went out today and are on their way to Equity Trust, with the last leg into your Schwab IRA to follow. We're sorry for what a bumpy road yours has been — from volatile-market timing to an accounting delay on our end. Some parts of a physical liquidation move slower than the alternatives, and this one sat longer than it should have. Your call is what got it moving. We're glad to stay with you through the final steps: [email protected] or 1-800-885-5327.
I have been working with Lear Capital for many years now and I always have only had great success with them. The service is excellent and the personnel I work with, one name being Calvin Popejoy and all the ladies that assist me are nothing less than superb. That are always excited to help me and their job performance is nothing less than outstanding. What a joy to work with this company.
Reply from Lear Capital2026-07-28
Kenny, thank you for taking the time to share your enthusiastic words. We love hearing that your experiences with Calvin and others have been outstanding. Thank you for partnering with Lear Capital!
Great experience, fast shipping, items delivered as promised!
Reply from Lear Capital2026-07-27
Casey, thank you for sharing your positive feedback! We appreciate hearing that you were pleased with your experience and that the shipping was quick! Thank you for choosing Lear Capital.
Kind, courteous, and patient top tier ascending personnel making the transactions easy. Unblemished consistency.
Reply from Lear Capital2026-07-27
John, thank you for sharing your gracious words. We are thrilled to hear that your interactions with us have been consistently kind, courteous, and patient and that it has gone smoothly for you! Thank you for choosing Lear Capital.
Have got some great deals from Lear Capital and the shipping is the best
Reply from Lear Capital2026-07-27
Michael, thank you for your positive words! We are glad to hear you have been happy with the prices and the shipping. Thank you for choosing Lear Capital.
My account manager reached out promptly to assist me.
Reply from Lear Capital2026-07-27
Brian, thank you for sharing your experience! We are encouraged to hear that your representative was able to assist you quickly. Thank you for choosing Lear Capital.
My buying experience was great looking forward to future business
Reply from Lear Capital2026-07-27
James, thank you for sharing your encouraging comments. We are thrilled that you had a great experience and that you would work with us again. Thank you for choosing Lear Capital.
Hi Mr. Weber, we are looking into your order and trying to figure out why it was returned as a cancelled order. Thank you for letting us know! We will follow up soon to discuss next steps with you. Sorry for the inconvenience--we hope to get this resolved soon!
Customer service was great before and during the sale. However, after the purchase was made customer
service was non-existent. When I requested to cancel the purchase, customer service suddenly was great again. This was a test run, since I intended to make large future purchases. Based on my experience, Lear Capital has lost all future business from me. What it comes down to is trust. Update-Lear Capital reached out to me and it came down to return phone calls and emails that were made by Lear, but never received by me. Leading to my impression that Lear had poor customer service; they did not! This was compounded by overall, across most industries, of a steep decline in customer service.
Reply from Lear Capital2026-07-24
Craig, we're glad Jeremy was able to reach you and talk this through. The silence you ran into after your purchase came down to messages that didn't land — return calls that went without a voicemail and a follow-up email that never reached your inbox. We should have made sure you heard from us, and we're glad we finally connected. Trust is exactly the right thing to hold us to, and we hope we have adequately addressed your concerns. Thank you for your time.
Darius was very helpful, honest and not a high pressure salesman. He was very down to earth and answered all of my many questions very clearly.
The company prices seem to be very fair, they do not add big markups like other companies do.
We found out that one company we spoke with that had 100% buy back guaranty on the purchase price was actually charging a 400% increase on the purchase price. NOT so with Lear company.
Reply from Lear Capital2026-07-28
Edward and Nicole, thank you for sharing your gracious feedback! We love hearing that Darius was helpful and honest and that you were able to get all of your questions answered. Thank you for choosing Lear Capital.
David, thank you for sharing your positive experience. We appreciate hearing that we did not make you feel pressured during your transaction. Thank you for choosing Lear Capital.
The agent was very patient with me, I expected that as I had bought gold and silver from Lear many years ago. I had trouble getting my bank set up to generate my payment but he never showed the least impatience. I will certainly use Lear when I decide on future metals purchase.
Reply from Lear Capital2026-07-22
Mary, thank you for sharing your encouraging experience! We are thrilled to hear that your representative was patient and was able to help you with your transaction despite trouble from the bank. Thank you for choosing Lear Capital!
Hi Don, we're unsure what you mean by your review, so we will reach out to follow up. If there's anything we can do to improve your experience, please don't hesitate to contact [email protected] or 1-800-885-LEAR(5327).
