Leelys (leelys.com) has a 1.0 out of 5 rating on OK.one, based on 9 user reviews collected here. It is listed under Home & Garden and its reputation is poor. 100% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-25.
I ordered a dress which I’m yet to receive as they have told me the address was wrong on the package. Due to company incompetence they are now saying it’s up to me to contact the delivery company to locate the dress and they will offer a 40% refund. Shocking customer service they take no accountability for their incompetence. I’ve now escalated it to my credit card company as fraud. Do not buy from here it’s a scam
I was an idiot and didn’t refer to reviews. Do not order from this company. I ordered my items a little later than I had originally planned but based on what I read online I should have received my items about 7 days before my event. That is now not the case. Now I’m scrambling to find something a few days before my event that I’m nominated for an award, my boyfriends suit accents were based off my pant suit and that has all gone out of the window.
I really wish I'd read these reviews before I purchased from Leelys. I've just started the returns process and I can already tell it's going to be a total NIGHTMARE. They've offered me a refund of less than 10% of the value of my order (so £20 refund on a £230 order) to not return the dresses... or I have to return them to the US at my own cost and then they'll do some kind of inspection and then maaaybe refund me. The dresses also took so much longer to arrive than their website indicated... so they were not with me in time for the event I bought them for. They were also too small. Hence the return. I have used other sites similar to Leelys and had a great experience so didn't think this would be any different... sadly, I am very mistaken. The quality of the dresses is fine but be sure the size and style will absolutely fit you first time if you do decide to buy. I really would recommend a UK based retailer though with a clear returns policy and good reviews. Blow-by-blow UPDATE: they are now refusing to even give me the returns address! They want me to take a 27% refund or 100% on credit with their shop. Like I'd ever buy from them again...
Worst experience with them and 2 dresses that they won’t even allow me to return. This site is a total scam I just wish I’d read reviews first.
Ordered 2 dresses for a wedding, cost me £175 came from china took about 4 weeks in the post, diddnt look like the picture’s or fit the same quality was very poor for the price of them! Asked to return and I had to pay £35 to send them to Texas! It’s a uk website or so it says! Then they short changed me on the refund by £25 and they won’t acknowledge it! Really bad, don’t stress yourself and buy else where, I wish I had read other reviews first I would never have bought!
I ordered a custom dress, arrived too big, they refused to acknowledge it even after send in images, refused to refund, had to escalate to PayPal, only then they agreed to refund once the condition the dress was sent back to CHINA, at my cost. They should take accountability for their mistake but they didn’t. Customer service is appalling no customer service, stay away
I ordered a snow globe in Oct 23, spent 50€, sent countless messages through messenger and eventually yesterday they told me my shipment was lost, absolute scam, do not use this site. I reckon I'll never see my refund.🤬
Received receipt and never anything else. No response to instant messenger etc.. SCAM
24 september orderd a snowglobe. Only got a order confirmation and nothing after that. Never recievrd the item. 50+ euros gone to waste. Don’t order anything from this site.
9 reviews matching
Leely
Leely
Alizua
Nafori
Mondressy
Ask Rose
Fishneo
Lialys