Lensalter (lensalter.com) has a 3.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 88% of negative reviews. Last updated 2026-08-10.
The glasses have a very nice design and fit perfectly, very happy with them. I would like to order a second one.
Hi Ildi! Thank you for the lovely review. We're so glad the design and fit are just right for you. Enjoy your new pair — hope to see you again soon! 😊
Great company, fast to help with any shipping issues, fast to replace anything that was broken. Fast customer service, would recommend for cheap cute glasses.
Hi Brittany! Thanks for sticking with us. Your satisfaction is our top priority. Can't wait to help you find more cute frames in the future! 😊
I love my Coco glasses. Even though these are nonprescription, I would love to get in touch with the company after my eye doctor tells me what prescription my eyes will need. I want my first glasses to be these!
Hi Alexandra! We would love to help you with your prescription once you have it. Feel free to reach out anytime. Welcome back! 💕
I love my glasses! They're a funky shape like I am and I enjoy the intricate details they have. The only complaint i have is sometimes the intricate details will get caught on my hair, but its an easy detangle. I got them quickly as you can expect handmade glasses to come, so no complaint there. The quality is nice as well!
Hi Avel! We’re so glad you love the handmade details of your new frames 😄 Thanks so much for sharing your experience with us! 👓✨
Glasses arrived on time and my daughter loves them and she has received a lot of compliments since wearing them!
Hi Raymond! We're so happy to hear your daughter loves her new glasses and is getting so many compliments — that's the best feedback we could ask for! Thanks for choosing LensAlter. 😊
LOVE MY GLASSES I was very timid about ordering progressives online but the order was seamless and I love my glasses!! they were not hard to get used to (being they are my first pair of progressive lenses) and they are beautiful!! I get alot of compliments!!
Hi Rachel! Welcome to the progressive family! 🥳 We’re thrilled to hear your first pair worked out perfectly. Thank you for your continued trust! 👓
I love my new glasses from Lensalter! This is my second pair from them. The prescription is perfect and I love all the different styles they have to offer and the price can’t be more perfect. I highly recommend them!
Thank you so much for the wonderful review! We're thrilled you love your new glasses and look forward to serving you again soon.
I was really nervous but they are super cute and well crafted!! I had to contact customer support due to my mistake and they were incredibly helpful. They responded quickly and everything is reasonably priced. I get a lot of compliments on them!
Hi Cristin, thank you so much for the fantastic review! We're thrilled to hear the glasses are cute and well-crafted. Our team is always here if you need anything. Happy wearing!
The whole process was quick, easy, and efficient. I got exactly what I wanted and my prescription was 100% correct! The craftmanship is so cute and durable, fits my face perfectly! Will definitely buy again!
Hi Rachael, thanks a lot for your kind words! We love hearing that the process was easy and the fit is perfect. We look forward to serving you again soon!
Glasses are beautiful! Fit a bit big but still love them! Can't wait to purchase my next pair!
Hi Jamie, thanks so much for the 5-star review! We’re thrilled you love the fit and can’t wait to see you back for your next pair! 😍
I have reached out to the lens alter support email twice asking for an itemized receipt document so I can submit it to my insurance and have not received it. I am no longer planning to buy from lens alter again.
Hi Porschella, we've just sent the itemized receipt to your email. Please check your inbox (and spam folder). So sorry for the delay! Let us know if you need anything else.
I just Love 'Lensalters bling' glasses. I live in Australia and we don't have anything like them to my knowledge. The cost is really reasonable, even with lenses in Multifocal and US $ to Aus $ conversion. Fast delivery too! I have brought 3 different ones Jenna and Sasha are my favourites. Thanks 'Lensalter'
thanks a lot for your kind words and for choosing Lensalter! We're delighted that you're happy with your glasses. Your satisfaction is our top priority. Have a great day!
I bought glasses for my wife and two daughters. They love them! They also get comments daily about them. They are great. Not cheap feeling at all. Definitely worth the price paid!
thanks a lot for your kind words and for choosing Lensalter! We're delighted that you're happy with your glasses. Your satisfaction is our top priority. Have a great day!
Website was very easy to explore. They have a great variety of glasses you can choose from. Ordering was simple. Quality is great. Loved their glasses so much. I have ordered two pairs of glasses on separate occasions. The glasses are very lightweight. Very much recommended.
Thank you so much for taking the time to leave such a wonderful 5-star review!
Excellent Service; great products.
Thanks a lot for the fantastic feedback! We’re so glad you enjoyed our service and products.
Beautiful glasses and well-made absolutely fun to look at. Prescription was spot on.
Thanks for sharing your experience with us.
Love love love mine! I bought the hello kitty ones (pink bow and silver glitter) and some cat-eyes one for the office and they are perfect. I am -6 on one eye and -5.75 on the other and the glass is not that thick (don't remember which option I chose for the lens). I even got a cute sanrio theme freebie with my order!🩷 It came in like 2 or 3 weeks and the package was small enough to fit in the mailbox! I really recommend and already talked about this brand to one of my bestie and to my sister!😍😍😍
Hi Marianne, Thanks for the shoutout to your bestie and sister—we appreciate it! 💕
Fantastic customer service, quality products, perfect.
I ordered a pair of glasses from the Kawaii collection (Sora, which are cat shaped) for computer use to get the mid range vision with blue light protection and a cute look for otherwise boring work calls. I was initially concerned that they might look low-quality or be sized too small for an adult, but they fit perfectly. They look adorable, and I feel wonderful wearing them throughout the day. In addition to the aesthetics, when I submitted my numbers for the lenses, they reached out to verify my prescription because it seemed unusual. Instead of just filling the order and assuming I made no mistakes, their team cared enough to get it right. The product shipped quickly and arrived far sooner than I expected. It came with a very cute soft carrying bag and microfiber cloth in pink, as well as a hard and sturdy travel case (that is black). Because of the excellent product quality and service, I am now ready to order my driving sunglasses from the wonderful folks at Lensalter. Thank you for offering such delightful, femme styles in adult scale! With love, Your new loyal customer
I ordered from Lensealter and while I do think the glasses themselves are really cute, my experience with shipping wasn’t great. I paid extra for the 7–14 day shipping option, but it ended up taking longer than that. I didn’t even receive tracking information until around day 12, and at that point the package was still overseas. Because of that, I wouldn’t recommend spending the extra money on faster shipping it didn’t make a difference in my case. Overall, the product is nice, but the shipping experience is something to keep in mind before ordering.
64 reviews matching