Lensalter (lensalter.com) has a 3.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 88% of negative reviews. Last updated 2026-08-10.
Bought May 23, 2025 and still within the 365-day warranty. The prescription was excellent, and the glasses are lightweight and comfortable. I also liked that they came with three items (case, cloth, pouch). Unfortunately, the nose bridge bent, some color came off, and the glasses broke too easily. I contacted support three times with no response. Disappointed overall.
Reply from Lensalter2026-01-29
Thank you for your feedback. Our customer service team has responded to your email. If you have not received a reply, please check your email inbox to see if it was flagged as spam.
I love these glasses soo much they make the fact that I cant really see without them fun and they're a good price the only thing is sometimes they can be a little flimsy.
Reply from Lensalter2025-10-21
Thank you so much for your glowing review! 🌟 it’s our passion to create eyewear that stands out while staying accessible. Your recommendation means the world to us, and we’re honored to be your go. Can’t wait to see your next pick!
Isabella wasn't sure about this company, even after reading the good reviews, but I'm glad I went for it anyway! I bought some very nice glasses from Lensalter that are lightweight, beautiful, comfortable, and the perfect prescription (which I was most worried about). They took several weeks to get here as they are from overseas, but the wait was worth it. It came in a cute package with a cleaning cloth and both a hard and soft case, and they've been some of the best glasses I've ever owned!
Reply from Lensalter2025-10-21
Thank you so much for your glowing review! 🌟 it’s our passion to create eyewear that stands out while staying accessible. Your recommendation means the world to us, and we’re honored to be your go. Can’t wait to see your next pick!
The glasses are so cute. Even my eye Dr thought they were really impressive and the girl working at the checkout for the lenses asked me where I got them so she can get some. Nothing like them is being sold anywhere around here.
Customer service was always responsive when I had questions. Although sometimes the language barrier was cumbersome, we still got my questions answered
Reply from Lensalter2025-10-21
Thank you so much for your glowing review! 🌟 it’s our passion to create eyewear that stands out while staying accessible. Your recommendation means the world to us, and we’re honored to be your go. Can’t wait to see your next pick!
