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Health & Medical

LensFactory

68 reviews

4.868 reviews
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About LensFactory

Data updated
Website
lensfactory.com
Category
Health & Medical
Location
United States · Louisville
Status
Unclaimed
Last 12 months
68 reviews
Replies to negative
0% (0/3)
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Is LensFactory legit?

LensFactory (lensfactory.com) has a 4.8 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

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Thomas Kinsora · 2 reviews · Verified · Experienced 2026-03-27 ·

Wonderful job on photochromatic lenses…

Wonderful job on photochromatic lenses with prisms and progressives!

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Brenda Chase · 1 review · Verified · Experienced 2026-04-24 ·

The lenses you made are very

The lenses you made are very, very, good and have met all of my expectations. There are a couple of small spots on the frame where the bronze finish is worn off and the silver metal shows through. However, I know that there is a disclaimer for damage to frames provided and the spots are so small that only I will notice. I also understand how fragile the finish can be and that it is difficult to manipulate these frames without some possible glitches. Over all I am very pleased with my new lenses and your excellent work! Thank you!

S
Sally · 1 review · Verified · Experienced 2026-03-30 ·

Great price on replacing the lenses on lens replacement.

Great price on replacing the lenses of my favorite Airlock frames. They made it easy with the option of paying $10 for a shipping kit. I only gave 4 stars because it took a little longer to get my glasses back than I expected. I will definitely use LensFactory again.

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Ron Westburg · 2 reviews · Verified · Experienced 2026-03-30 ·

I appreciated the detailed explanation…

I appreciated the detailed explanation of my options. I knew exactly what I would be expecting, and that was what I received. Thank you for a great set of glasses!

M
Maureen Kilian · 7 reviews · Verified · Experienced 2026-03-27 ·

Lens Factory does excellent work!

I sent in my Husband frames that we both liked real well on him but one of the lenses in that frame was inferior. So I sent in John’s new prescription along with his frames, and this was our first purchase with your company. I had checked another lens factory before yours and found it over priced, but I found your price very fair. The service was great! They returned the glasses swiftly and the packaging was done with excellence. When my husband tried them on,he was totally pleased with how they came back to him with such perfection and he has enjoyed wearing them since he got them.He has no complaints, and That is big. Thank you Lens Factory staff! You did a great job!

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JENNIFER · 3 reviews · Verified · Experienced 2026-03-27 ·

Love it

Love it. Perfect

D
David · 1 review · Verified · Experienced 2026-03-27 ·

Great quality glasses, very affordable!

Customer service is very friendly and helpful. I received my glasses quickly. The lens quality was very good. I just ordered a 2nd pair of glasses today. Would recommend Lens Factory to anyone! Thanks

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Lance Montgomery · 1 review · Verified · Experienced 2026-03-27 ·

Everything

Everything! There's really nothing more to say. I could not be happier with the lenses and the money I saved. I will be a returning customer for sure.

M
Marian Fischer · 2 reviews · Verified · Experienced 2026-03-27 ·

Lens Replacement

I’ve had 3 pair of lenses replaced. They are fast and accurate. I’m glad I can use my old glasses instead of always buying new ones.

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DAVID SIEFKEN · 1 review · Verified · Experienced 2026-02-25 ·

Very honest and nice.

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Tree Henge · 1 review · Experienced 2026-03-31 ·

OMGG

OMG! I just received my glasses and they are perfect. love them so much. I don’t know how you guys fit new lenses in 50 year old acetate glasses, but you guys are magical. So glad I chose Lens Factory. Thank you!

M
Maureen Caparso · 1 review · Experienced 2026-03-16 ·

Glass lenses at last

I am 80 years old, so when I needed eyeglasses many years ago, they were glass, not plastic.but when I got my last pair a year ago I was not satisfied. They were progressive vision. I felt bifocals would serve me better, and I really wanted glass. It was not easy to find glass l lenses, so when I found Lens Factory I was thrilled. I chose the light and dark glass. It was a wait to get my eyeglasses, but it was worth it. My vision is clear when playing games on my phone, and I am so much more comfortable with the bifocals. My contact with LF was great. If I need a new prescription in time, I will definitely turn to LF and new glass eyeglasses. I am totally satisfied.

J
John Freidman · 1 review · Experienced 2025-05-22 ·

good stuff here

good stuff here. Been using them since a while now. Recommended to my friends too.

K
Katie Dryden · 2 reviews · Verified · Experienced 2026-02-26 ·

Good experience

Seem to pay attention to detail. Lenses are as expected. Reasonable price.

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Ramon Weber · 1 review · Verified · Experienced 2026-02-25 ·

I was so pleased with my first…

I was so pleased with my first experience with Lens Factory that I order another set of backup glasses. Not only was the turn around fast, but the lenses (trifocals) were accurately placed for my vision. I would not hesitate to recommend Lens Factory to anyone wanting quality lenses without the high prices.

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Joseph Clark · 3 reviews · Experienced 2026-03-04 ·

I had purchased a pair of glasses from…

I had purchased a pair of glasses from a discount, overseas online eyeglass company. (NOT the domestic company which starts with the letter "Z" as they are a great provider and have excellent opticians). The mid-range portion on the lenses was unusable and caused tremendous eye strain and headaches. I very much liked the frames, so I contacted Lens Factory for advice. I was sent a pre-paid shipping box. Lens Factory made new lenses as per my prescription and placed them into the frames. My vision now is absolutely perfect. I ordered the premium progressive lenses with anti-reflective coating. The price was very reasonable at $168.00. If anyone has frames that you don't want to part with, and have a new eye prescription, definitely look into Lens Factory. You won't be disappointed. Everyone at Lens Factory is exceptionally helpful and their customer service is superb.

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nancy.w.thomasgmail.com Thomas · 2 reviews · Verified · Experienced 2026-02-25 ·

I am very pleased with my new lenses

I am very pleased with my new lenses. So appreciative that I can get glass lenses from you.

M
Marco Santiago · 1 review · Verified · Experienced 2026-02-24 ·

Perfection

A
APL · 1 review · Verified · Experienced 2026-02-24 ·

I am VERY happy with my lenses from the…

I am VERY happy with my lenses from the Lens Factory. They filled my prescription and installed the lenses in less than 2 weeks and they are 100% better than the lenses I had before. I plan on using the Lens Factory again next time I need lenses or sunglasses.

E
Ed & Susan van Aalten · 4 reviews · Experienced 2026-02-27 ·

Amazing Job

Given that I have a fairly difficult prescription and in tri-focal and drill mount, I was wonderfully pleased with the quality and accuracy of the lens placements. Excellent job, no adjustment required right out of the box. Also, the price was an incredible savings.