LEX Reception (lexreception.com) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Hi, Lawani! Thank you for taking the time to leave us a review. I'm so glad to hear that our services have been excellent. We are looking forward to continuing to provide you and your business with excellent service! Savannah, Lead Client Account Manager
Very prompt and helpfule. I've worked with them for years.
Hi, Harkiran! Thank you for leaving us a review. I'm glad to hear we have been prompt and helpful. We greatly appreciate your partnership and are looking forward to continuing to support your business. During your time with us so far, we have planted 87 trees in honor of you and your business. Thank you for being a long-time client of ours! Savannah, Lead Client Account Manager
Flora did a great job with my new client setup onboarding call! She explained everything in great detail and made it easy it understand! She made me feel at ease with the process and I feel confident that our clients are going to get the customer service they deserve. Looking forward to this new venture.
Hi, Emily! Thank you very much for taking the time to leave this review for Flora. We're glad to hear that she made you feel at ease and explained everything in detail during your onboarding. I have shared your kind words with her. We are looking forward to providing your customers with 24/7 answering with an empathetic human connection. Thank you for choosing LEX Reception! Savannah, Lead Client Account Manager
Flora was very thorough and informative!
Thank you for your kind feedback! We’re glad to hear Flora provided a great experience. We appreciate you taking the time to share your review and are happy she was able to support you effectively.
Flora was wonderful getting us onboarded. Everything was clear and she was very thorough to make sure we knew how everything worked and our script was correct.
Thank you for your kind feedback. We’re glad to hear Flora made your onboarding experience smooth and clear, and that she took the time to ensure everything was set up correctly with your script. We appreciate you choosing us and look forward to supporting you going forward.
Customer service. Agent listened and found solution.
Yay! We are so happy to hear. Thank you for your review and feedback. We appreciate you trusting us to handle the reputation of your firm, and we love having you as a customer of ours!
Thank you for your review. We will be sure to celebrate Flora!! Thank you for taking the time to work with us!
Since we started 2 months ago, we have just the right amount of minutes, and all is going well. Patrick did a great job.
This is amazing to hear! We will be sure to thank Patrick for his support. Patrick shares how awesome a client you are, and we truly enjoy working with you. Thank you for trusting us!!
Subhojit Bhowmick was very helpful and resolved my issue quickly.
Thank you so much for your review. We are beyond happy to hear that we could solve your problem quickly. We are here for you 24/7 365!
Sharon does a great job synthesizing information and using it to make appropriate updates to our firm's call script. She has continued to improve the quality of calls taken through these updates and is always open to feedback.
We appreciate your feedback so much. Working closely with you helps us tailor your script to your business needs, and we truly appreciate the time you have put into making this work. Thank you for partnering with us! We hope to have you as a client for a long time!
Patrick was very helpful and informative in getting my firm set up with Lex Reception today. He went over and above to make sure that our set up was configured properly. If this is what we can expect from Lex from here on out, I know we will be very happy with them! We are excited to be working with Lex.
Thank you so much for the thoughtful review! We’re thrilled to hear Patrick made such a great first impression and took the time to ensure your setup was fully configured for success. We’ll be sure to share your kind words with him. We’re excited to partner with your firm and look forward to continuing to provide the level of support you experienced during onboarding. Welcome to Lex Reception!
You all answer the calls within 30 seconds with staff who speak clear English and are excellent. Your customer service is wonderful. I have a personal injury practice for 50 years and yours is the best by far. I highly recommend you. Flora Templeton Stuart, Attorney
Thank you so much for your kind words and for trusting us with your practice. We’re happy to hear that our team’s responsiveness and clear communication have made such a positive impact and look forward to continuing to serve you!
Excellent service! So easy.
Thank you for the great feedback! We’re so glad to hear you found the process easy and had a great experience. We appreciate you taking the time to share!
Amazing experience with Patrick. Tbh, I was against the fence between this and another product, but Patrick sold lex to me. He helped my staff and I understand all the ins and outs of Lex in no time. Great service! Ty Patrick
Thank you for sharing your experience! We’re so glad Patrick was able to guide you and your team through everything and make the decision to partner with us. Providing clear, helpful support is what we strive for, and it’s great to hear he delivered. We’ll be sure to pass along your kind words to Patrick! If you ever need anything else, we’re here for you.
Crystal was AMAZING! She took the time to fully help me get everything I needed, and she went above and beyond to make sure our account was functioning as well as it could. She is the very best!!!
Thank you so much for your amazing feedback! We’re thrilled to hear that Crystal made such a positive impact and went above and beyond to ensure everything was working at its best. We’ll be sure to share your kind words with her! If there’s ever anything else you need, we’re always here to help.
The person that assisted me Subhojit Bhowmick was helpful, patient, and answered all of my questions.
Thank you for sharing your experience! We’re glad to hear that Subhojit was helpful and took the time to address all of your questions. We’ll be sure to pass along your kind feedback to him. If you need anything else, we’re here to help!
Thank you for your feedback! We’re glad to hear you had a great experience with both our service and responsiveness. That’s exactly what we aim for. We appreciate you taking the time to share!
I needed to update my account and Subhojit Bhowmick quickly called me and updated me with so much helpful information and gave me his information for any further needs. He was great, and I really appreciate him taking the time and being quick and efficient.
Thank you for sharing your experience! We’re so glad to hear that Subhojit was able to step in quickly and provide the support you needed. We’ll be sure to pass along your kind words to him, he’ll really appreciate it! If there’s ever anything else you need, don’t hesitate to reach out.
Timely response, addressed issues. Very pleased, thank you!
Thank you for your kind words! We’re so happy to hear everything was handled in a timely manner and that your concerns were resolved. Your satisfaction means a lot to us. Please don’t hesitate to reach out if you ever need anything else!
The onboarding process was simple, and Akanksha was able to easily personalize the service to our specific needs.
We appreciate you taking the time to share your experience. We're so happy to hear that the onboarding process felt smooth and that Akanksha was able to tailor the service to fit your specific needs. Please don't hesitate to reach out to us if you need any assistance and we're glad that you chose LEX Reception!
62 reviews matching