LifeSafer Ignition Interlock (lifesafer.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 85% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-10.
Such a nice guy friendly and professional.
We really appreciate you taking the time to highlight Yojhan. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
We really appreciate you taking the time to highlight Ric. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
I want to give a big shout out to Becky and her mobile tech for coming thru for me and being so understanding and helpful thanks again job well done
We’re so glad you had a great experience with Becky. At LifeSafer, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.
The attendant was very helpful and quick with fixing my issue.
We truly appreciate you highlighting Victor. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
Great customer service !! Provided great advice and information for some issues I didn’t know how to go about.
We’re thrilled to hear that Jose provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
It’s great to hear that Marilyn was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
Polite, efficient, clear
We truly appreciate you highlighting Arthur. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
非常好的一个人，帮了我很多忙。我昨天打电话，听不懂另一位女士在说什么。这家伙真的很尊重我，帮了我很多忙。我会给他们十分
Thank you for sharing such kind words about Ric. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.
I have always had a great experience with anyone I have talked to. I feel like everyone was so helpful! The last agent (D) was very friendly and helped me in my process of getting my device removed
We’re thrilled to hear that Dick provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
Great customer service, super experience .
Thank you for sharing such kind words about Dylan. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.
Fast Great service and easy to understand
We truly appreciate you highlighting Jose. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
When I first called the phone was answered and spoke to an agent; signed up; and since that date in February have never been able to get someone to answer the phone or use the chat - the agent's phone goes to voicemail and doesn't return calls. This was suppose to be six months installation and we cannot get ahold of anyone to be sure it ends; the info I have is we will be paying a seventh payment inAugust. I am trying to find out how to complain to a government agency that allowed them to be in contract when this company gets away with not speaking to their customers. Unless we hire an attorney which we don't have the money for, we are completely stumped as to how to proceed.
We value every customer, old and new. You are important to us and we sincerely want to ensure you get the assistance you need when you call our Customer Support Center. Someone from our Executive Resolutions Team will be reaching out to you to see how we can best assist you during this time. We only show 1 incoming call from you, which was disconnected in less than 2 minutes before we could even attempt to connect you to an agent. Please be sure you're calling 800-634-3077.
My second call back was great customer service but it took me two times before I got a rep. That I could understand!!
We truly appreciate you highlighting Kayla. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
We’re thrilled to hear that Stella provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
Great atmosphere, very professional, super happy
Thank you for sharing such kind words about Francisco. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.
The representative who I spoke to was extremely helpful.......the price to be paid for the monthly service is too high
We really appreciate you taking the time to highlight Kayla. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
I had an awful experience. I was ripped off by this company. They told me I had to go in 3 times in one month and they charged me Everytime. The customer service lied to me and didn't refund my money. You would try to make an appointment and they called it a violation. It was very stressful and rip people off. Customer service didn't know the laws in the state that I needed and would tell me false information. I'm so glad it's over if it ever happened again I wouldn't go with this company
Thank you for taking the time to bring this to our attention; we are looking into this matter and a LifeSafer Executive Resolutions Manager will contact you to see how we can make this experience a better one.
The representative was courteous and engaging most of all she was able to resolve the problem quickly. She was knowledgeable and confident in what she was doing. A+ service
We really appreciate you taking the time to highlight Jonessa. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
I’m very happy with this equipment, company and especially the installation and installer technician
We’re so glad to hear about your positive experience at the Parkersburg, WV LifeSafer shop. Customer feedback like yours motivates our teams and helps us provide the best possible service! We have passed along your review to our local management team.
Its seems like no one knws what they are doing &saying &yall 3rd party either all its is money grab just out to make money
We're sorry that we didn't provide you with the stellar service on which we pride ourselves. A LifeSafer executive management member is looking into your situation closer to find a solution and will be in contact.
201 reviews matching