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Construction & Manufacturing

Lifting Equipment Store USA

62 reviews

4.262 reviews
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About Lifting Equipment Store USA

Data updated
Website
liftingequipmentstore.us
Category
Construction & Manufacturing
Location
United States · Houston, Texas
Status
Unclaimed
Last 12 months
48 reviews
Replies to negative
91% (10/11)
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Is Lifting Equipment Store USA legit?

Lifting Equipment Store USA (liftingequipmentstore.us) has a 4.2 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 78% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 91% of negative reviews; 48 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

J
James B · 1 review · Verified · Experienced 2026-07-17 ·

Great product

Reply from Lifting Equipment Store USA2026-08-04

Thank you for the 5-star review, James! We're thrilled to hear you're happy with your purchase. Thank you for your kind words, and we appreciate your support. We look forward to serving you again! Cheers!

D
David Kearney · 2 reviews · Verified · Experienced 2026-07-02 ·

It was a great experience

It was a great experience. The customer service team and tech support were exemplary.

Reply from Lifting Equipment Store USA2026-07-21

Thank you for the 5-star review, David! We're thrilled to hear you had a great experience with us. It's wonderful to know that our customer service and technical support teams provided exemplary service. We truly appreciate your kind words and look forward to assisting you again in the future. Cheers!

G
Giovanni Silva · 5 reviews · Verified · Experienced 2026-07-09 ·

Excellent customer service and delivery

Reply from Lifting Equipment Store USA2026-07-21

Thank you for the 5-star review, Giovanni! We're delighted to hear you had an excellent experience with both our customer service and delivery. We truly appreciate your support and look forward to serving you again in the future. Thanks!

T
Trey Dedrick · 1 review · Verified · Experienced 2026-06-29 ·

Quality Chain

Reply from Lifting Equipment Store USA2026-07-10

Thank you for the 5-star review, Trey! We're glad to hear you're pleased with the quality of the chain. We appreciate your feedback and thank you for choosing us. We look forward to serving you again! Cheers!

L
Leo Brown · 1 review · Verified · Experienced 2026-06-12 ·

Mark got us a fair trade for our unit…

Mark got us a fair trade for our unit and got us in a low hour , hard to find Versa-lift 40/60

Reply from Lifting Equipment Store USA2026-06-29

Thank you for the 5-star review, Leo! We're thrilled to hear that Mark was able to help you secure a fair trade for your unit and find the low-hour, hard-to-find Versa-Lift 40/60 you were looking for. We truly appreciate your business and look forward to serving you again in the future! Cheers!

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Brandon Smith · 2 reviews · Verified · Experienced 2026-06-12 ·

Affordable

Affordable, good quality timely shipping

Reply from Lifting Equipment Store USA2026-06-23

Thank you for the 5-star review, Brandon! We're delighted to hear that you found our products affordable, high-quality, and that your order arrived on time. We truly appreciate your support and look forward to serving you again in the future. Cheers!

b
brandy kitner · 1 review · Verified · Experienced 2026-05-08 ·

Load arrestor purchase

Jeff Miller was great; he answered all emails on time. I purchased a large quantity of Guard load arrestors. They arrived at our facility in perfect condition. No damaged load arrestors. Arrived within 2 weeks. I will be sending more business there way in near future. Again, Thank you

Reply from Lifting Equipment Store USA2026-06-10

Thank you for the 5-star review, Brandy! We're delighted to hear that Jeff provided excellent service and kept you informed throughout the process. We're also pleased that your Guard Load Arrestors arrived on time and in perfect condition. We truly appreciate your trust in us and look forward to serving you again in the future! Thanks!

D
David Soule · 2 reviews · Verified · Experienced 2026-05-21 ·

Very fast order and delivery.

Very fast order and delivery. Love the straps.

Reply from Lifting Equipment Store USA2026-06-08

Thank you for the 5-star review, David! We're thrilled to hear your order arrived quickly and that you're loving the straps. We appreciate your support and are glad the product is working well for you! Cheers

M
Matt Alessandroni · 2 reviews · Verified · Experienced 2026-05-12 ·

Great price and fast delivery

Great price and fast delivery. Unfortunately, one of the units does not hold pressure and the table drops when it is supposed to be locked in position.

Reply from Lifting Equipment Store USA2026-06-01

Thank you for your feedback, Matt. We're glad to hear you were happy with the price and fast delivery. However, we're sorry to learn that one of the units is not maintaining pressure and is not holding position as intended. That is certainly not the experience we want for our customers. Please contact our customer service team so we can investigate the issue and work toward a resolution. We appreciate you bringing this to our attention. Thanks!

R
Robert Dalldorf · 1 review · Verified · Experienced 2026-05-06 ·

Customer service

Reply from Lifting Equipment Store USA2026-06-01

Thank you for the 5-star review, Robert! We're delighted to hear you were happy with our customer service. We appreciate your support and look forward to assisting you again in the future. Cheers!

J
Jason Burgess · 1 review · Verified · Experienced 2026-04-24 ·

Easy to find what I needed for the task…

Easy to find what I needed for the task and good pricing

Reply from Lifting Equipment Store USA2026-05-12

Thank you for the 5-star review, Jason! We’re glad to hear you were able to easily find what you needed and that you were happy with our pricing. We appreciate your support and looking forward to doing business with you again! Cheers!

M
Marcus Rodriguez · 1 review · Verified · Experienced 2026-04-23 ·

customer service was great

customer service was great they knew exactly what i needed. parts were on shelf and delivered earlier than the date expected. also made life so much easier with the lifting lugs they said i would need to use. thanks guys.

Reply from Lifting Equipment Store USA2026-05-04

Thank you for the 5-star review, Marcus! We’re glad our team was able to identify exactly what you needed and get your parts to you ahead of schedule. It’s great to hear the lifting lugs made the job easier. We truly appreciate your feedback and support! Cheers!

D
David Mann · 1 review · Verified · Experienced 2026-04-14 ·

I dislike the fact that some of my…

I dislike the fact that some of my slings are not the right length. 4 of my purple are 10ft longer than they should be, and I also have a shorter blue set. I verified it by the order confirmation receipt, so the mistake is on LES. Not pleased with that. However the product itself looks good.

Reply from Lifting Equipment Store USA2026-04-28

Thank you for bringing this to our attention, David! We’re sorry to hear that some of the slings were not the correct lengths as ordered. That is certainly not the experience we want for our customers. We’re pleased you found the product quality to be good, and we’d like the chance to correct the issue. Please reach out to us directly so we can assist further. Thanks!

A
A.C. Boston · 1 review · Verified · Experienced 2026-04-13 ·

I got what I paid for.

I got what I paid for. Quicker would have been better.

Reply from Lifting Equipment Store USA2026-04-28

Thank you for taking the time to review us A.C Boston! We’re happy you received exactly what you expected. We appreciate your note on delivery speed and are always looking for ways to get orders out even faster. Thanks!

C
Clarence Brown III · 1 review · Verified · Experienced 2026-04-01 ·

Great product

Great product. Excellent Lead time

Reply from Lifting Equipment Store USA2026-04-21

Thank you for the 5-star review, Clarence! We're glad to hear you're pleased with the product and our lead time. We truly appreciate your feedback and support! Thanks!

J
James King · 1 review · Experienced 2026-02-20 ·

There was some miscommunication issues

There was some miscommunication issues, but Nadera is amazing and handled everything perfectly for us.

Reply from Lifting Equipment Store USA2026-04-17

Thank you so much for your feedback, James! We’re sorry for the miscommunication, but we’re happy Nadera was able to take care of everything for you. We truly appreciate your support! Thanks!

B
Bill Cook · 1 review · Verified · Experienced 2026-03-27 ·

We were missing a spring from the…

We were missing a spring from the 55-gallon drum barrel lifter that we ordered. The e-mail about it with the corresponding parts list that showed the missing spring, was never answered.

Reply from Lifting Equipment Store USA2026-04-17

Thank you for your review, Bill. We sincerely apologize for the missing spring and for not responding to your email—this is not the experience we aim to provide. We are addressing this internally and would appreciate the opportunity to make it right. Please contact us so we can send the replacement part as soon as possible. Thanks!

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Alan · 4 reviews · Verified · Experienced 2026-03-31 ·

you sold us a winch that would not work

Reply from Lifting Equipment Store USA2026-04-15

Alan - we are sorry that you are not satisfied with your winch. In reviewing this, we see that you had a discussion on March 27th with Brad in our sales department. Brad had informed you that 100' cable will not work on the manual winch. Cutting the cable would lead to having no swaged end for attachment to the winch. You had indicated that you could resolve this issue. You had asked that we continue to fulfill the order as originally entered. Per our records this is the last interaction we had on the subject. We would be glad to discuss this further with you if necessary. Thank you.

A
Amber Henderson · 1 review · Verified · Experienced 2026-03-30 ·

Fast and complete

Reply from Lifting Equipment Store USA2026-04-17

Thank you for your feedback, Amber! We're pleased to hear your experience was smooth, with fast delivery and a complete order. We appreciate your support. Cheers!

m
matt · 1 review · Verified · Experienced 2026-03-18 ·

good price

good price, had what we needed, fast shipping

Reply from Lifting Equipment Store USA2026-04-17

Thank you for the 5-star review, Matt! We're glad to hear we had exactly what you needed at a good price, and that shipping was fast. We appreciate your support! Thanks!