lighterusa.com (lighterusa.com) has a 3.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 37% of negative reviews. Last updated 2026-08-10.
What people say
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karen george · 1 review · Experienced 2026-06-01 ·
★★★★★
ordered a blazer torch lighter from…
ordered a blazer torch lighter from them and it is defective. It Only wil light Maybe one out of seven times. I have contacted the company several times through their website and get the same return page BS, When i click on my purchase to start the return it says it is Not returnable. It is Defective! I have also left several messages and waited on hold for a serice rep. to no avail. This company is Horrible. Buyer Beware. So now I'm out $64.90 for a lighter I Can Not USe!
Great Service .....just wish they offered better deals on the Breeze pro ... they are only a 2000 puff vape .... very expensive .... it too bad other vape do not offer a great tasting tobacco flavor e-cig
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Thomas Hayes · 1 review · Verified · Experienced 2026-05-22 ·
I will update this review once I receive my product.
Be warned that the shipping team at LighterUSA apparently forces in-person signatures for at least some shipments through FedEx. There was no check box, no waiver, and no warning. Now I'm being forced to coordinate with a shipping partner to meet and sign for a package, which will either prevent my reception or delay it.
Just order from a shop that doesn't waste your time to save a bit on shipment insurance.
Not only did I get shipping insurance/protection for an insanely low price my product came on time and I was always kept in the loop as to when it’s coming or arrived.
Very stress free and it doesn’t get more simple than this. Even better when the products are just as good quality as the servic!
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Adam · 1 review · Experienced 2026-05-18 ·
★★★★★
Dumbasses ask for your ID days after checkout
Dumbasses ask for your ID at checkout. Two days later they email asking for my ID to protect me from fraud. Bro it’s the same ID. If the fraudster has my ID at checkout they can just use the same pictures for the email. Dumbest shit in the planet. 2 stars.
This has been the worst experience I had from lighter USA I feel like am getting robbed my package hasn’t been delivered since the 7th of April and now it’s the 25 of April neither FedEx Smart post or lighters USA are helping me change my address for my package that keeps exception because later USA is so stupid that they send a PO Box package threw FedEx when FedEx don’t deliver to PO Box it’s been 2weeks since lighter USA hasn’t got bk to me don’t buy from this place
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Matthew · 10 reviews · Verified · Experienced 2026-03-23 ·
★★★★★
Very good experiences
I've had quite a few orders for nicotine pouches and I have never had any problems or issues.
Tried Ching A Ling and I’ve got to say—it really delivers. It helps keep your stamina up and gives you that extra strength when it counts. If you’re looking to go multiple rounds and not lose energy, this is definitely worth it.
Always on time delivery
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Shannon Roberts · 2 reviews · Experienced 2026-04-04 ·
★★★★★
Everything you want when shopping online
Great selection of products, they carry ALP, fast shipping, rewards points system & they ship to CA! I don’t know what else we can ask for!
