By combining a checking account with technology to save on taxes and accounting software, Lili is an all-in-one banking app designed to save time and money for anyone who runs a business on their own.
Written by the business, not verified by us.Lili (lili.co) has a 4.7 out of 5 rating on OK.one, based on 143 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, App, Customer service. Last updated 2026-09-06.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the mobile application because it is intuitive, remarkably easy to navigate, and efficiently simplifies managing daily small business finances, expenses, and invoices. Consumers also note that customer support representatives are consistently helpful, very responsive, and quick to assist whenever questions arise during daily business operations. Some reviewers were not happy with unexpected bank fees being deducted from their personal and business accounts without receiving prior notice. Furthermore, a small portion of users also experienced frustrating delays regarding money transfers and check processing times within the digital platform.
Auto-generated from all reviews of this business. For reference only.Easy to transfer funds from another or to another account
Thank you for your feedback! We're happy to hear you've found transferring funds to and from your accounts easy. Making business banking simple and seamless is our goal, and we appreciate you choosing Lili!
Awesome. Does everything I need it to
Thank you for your great review! We're thrilled to hear Lili has everything you need. Our team is committed to making business banking simple and effective, and we're grateful to be part of your journey!
Thank you for your kind words! We're so glad to hear you're happy with Lili and that you've had an awesome banking experience. We appreciate your support and look forward to continuing to help your business thrive!
The only issue I have is there are no actual mortar & brick locations. Besides that, I appreciate their quick response to issues & attentive customer service. It doesn't even bother me that their debit cards don't have tap & pay.
Thank you for your thoughtful review! We're so glad to hear our responsive support team has made a positive impact. We also appreciate your feedback on card features and will share it with our team as we continue improving the Lili experience. Thanks for being part of Lili!
I love banking with lili, but I do not like that the charged me my annual fees twice in 3 months when it clearly should have been once in one year.
Thank you for your review and for banking with Lili! We're glad to hear you're enjoying your experience. We'd like to take a closer look at the billing you mentioned. Please reach out to our Support team through the app so we can review your account and help clarify the charges.
Harvey was very knowledgeable and respectful. He helped me get back into my Lili account flawlessly and seamlessly!
Thank you for your wonderful feedback! We're delighted to hear Harvey was knowledgeable, respectful, and made getting back into your Lili account so smooth. We'll be sure to share your kind words with him. Thanks for choosing Lili!
This is an amazing business bank I would suggest to all of humanity to use for business!
Thank you for the amazing review! We're thrilled to hear you're enjoying Lili and truly appreciate your recommendation. Supporting business owners is at the heart of what we do, and we're grateful to have you as part of the Lili community!
I absolutely love banking with Lily! Their level of service is top-notch. I want to give a massive shoutout to Harvey for being so amazing to work with; he’s helped me navigate everything I’ve needed with ease. Such a great team!
Thank you for your wonderful review! We're thrilled to hear you've had such a great experience with Lili. We'll be sure to share your kind words with Harvey—he'll be delighted to know he made such a positive impact. We truly appreciate your support!
i have talked to Lisa She is Very Helpful And Kind
Thank you for your kind words! We're so glad to hear our team provided such helpful and friendly support. We'll be sure to share your feedback with her—it will mean a lot. Thanks for choosing Lili!
Great customer service!! Josh was an excellent customer service representative! He answered all of my questions and helped me get a solution!!
Thank you for your wonderful feedback! We're so glad Josh was able to answer your questions and help you find a solution. We'll be sure to share your kind words with him—they'll mean a lot. Thanks for being part of the Lili community!
Thanks for your feedback! We're happy to hear depositing money has been easy for you. We work hard to make managing your business finances as simple and seamless as possible. Thanks for choosing Lili!
The agent Age was very knowledgeable and helpful. He was the best gentleman who was very very polite and ready to assist me in what I needed to do.
Thank you for your kind words! We're thrilled to hear you had such a knowledgeable, polite, and helpful experience with our support team. Providing excellent service is our priority, and we truly appreciate you taking the time to share your feedback.
The customer service was excellent and fast
Thank you for your kind words! We're so glad to hear you had an excellent experience with our support team. Providing fast, helpful service is always our goal, and we appreciate you taking the time to share your feedback. Thanks for choosing Lili!
April was an awesome help when I called in she had all the info I needed and made sure all my issues were handled before telling me all the benefits of my new account.
Thank you for your kind words! We're delighted to hear April provided such a helpful experience and made sure all of your questions were answered while introducing you to the benefits of your new account. We'll be sure to share your feedback with her. Welcome to Lili!
Easy categorizing of business expenses. Always alerts of withdrawals and deposits
Thank you for the great review! We're so glad to hear Lili is making business banking easier for you. It's great that expense categorization and real-time account alerts are helping you stay on top of your finances. Please feel free to reach out should you require assistance.
Mobile banking at its peak! Lili makes banking from my phone super easy!
Thanks so much for the kind words! We’re glad to hear Lili is making mobile banking easy for you. Helping business owners manage their finances on the go is exactly what we aim for. We appreciate your support!
Great at keeping track of business expenses, taxes, savings, etc.!!!
Thanks for the great feedback! We’re happy to hear Lili is helping you stay on top of expenses, taxes, and savings. Supporting your business finances in one simple place is what we’re all about. We appreciate your support!
I love the quickness and kindness please continue to be that way
Thank you so much for the kind words! We’re glad to hear you’re enjoying both the speed and the support. We’ll keep working hard to make your experience with Lili smooth, fast, and helpful every time.
Great using Lili as my business bank. Rizalyn was super helpful in getting me the information I needed for international wiring. Been using Lili for about 6 months now and not one single issue. Thanks you again, Rizalyn.
Thank you for your thoughtful review! We're delighted to hear Lili has been a reliable business banking partner for the past 6 months. We'll be sure to share your kind words with Rizalyn—she'll be thrilled to know her support with your international wire questions made a difference!
Thank you for your feedback! We're glad you've chosen Lili. As you spend more time using your account, we hope it becomes a valuable tool for your business. If you ever have questions, our team is here to help.
143 reviews matching
Bluevine
Relay Financial
Mercury
Found
Novo
Wise 
Slash
Airwallex