Such beautiful jewelry!
Such beautiful jewelry! And the customer service is outstanding. They respond rather quickly to any concerns or questions. I've now ordered from them 3 times and will continue to do so.
About LisaJewelryUS
Data updated- Website
- lisajewelryus.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 50% (1/2)
Do you own LisaJewelryUS? Claim this profile for free and start replying to reviews.
Is LisaJewelryUS legit?
LisaJewelryUS (lisajewelryus.com) has a 4.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
What people say
the ring was beautiful
the experience was great customer service was great and my ring was beautiful
Great
Website is great. Ring is great.
Very pretty dainty ring
Very pretty dainty ring. Just what I was looking for.
Great people, great product
Great people, great product. Answered all my questions in a timely manner and shipped my order in a timely manner
So great
So great! Price, design and customer service. Thanks so much!
The ring was exactly what I wanted and…
The ring was exactly what I wanted and is absolutely beautiful!
The quality was amazing
The quality was amazing. Communication was done at a reasonable time. I have no complaints at all and shipping was fast.
The ring showed up on time
The ring showed up on time, and is absolutely stunning. SHE LOVED IT!
Shopping was easy and the customer…
Shopping was easy and the customer service was excellent. I couldn’t be happier with the way my ring turned out.
Terrible/Non-existent support after paying.
After all the careful planning, the amount of time spent designing my custom ring set, I reminded them so many times to take extra care, but when it finally arrived, the ring loop hole is bent. I contacted the person that I’ve been designing the ring with for at least 5 months… and no reply after 2 week of multiple emails.
Reply from LisaJewelryUS2026-05-15
Hi Adonis, We’re truly sorry to hear about your disappointment, especially after the time and care spent designing this custom ring set. We have reviewed our email records, and it appears that our team did send responses to your recent email, though it may not have reached you properly due to delivery or filtering issues. Regardless, we understand that you felt left without support, and we sincerely apologize for that. Our customer experience lead has reached out to you directly to review the issue with the ring and work toward a proper solution. We take your feedback seriously and appreciate the opportunity to look into this further. — LisaJewelryUS
Pretty good customer service however Read fine print!
I made a pretty spontaneous decision based off of only excitement and cost and while i’m very happy with the quality of the ring as well as the price there are some great coupon codes out there. Just please make sure you check for the best codes online before purchasing as I missed out on 40% off and saw it the day after purchasing… HOWEVER I had customer service contact me and issue a large refund even after recieving the ring due to my frustration. I must say the customer service team really went above and beyond to help me along the entire process. One thing I did not love was the “free returns” however that is for store credit. Again, my personal fault as I didnt read the fine print. Anyway it’s 10x better than a in person store charging you way more than what the ring is actually worth and they have way way way more options so I would give them a shot just make sure to get your ring size checked in person prior to purchase as it costs to have it changed after the purchase is made even if it’s only been a couple hours.
You guys communicated so well and I…
You guys communicated so well and I appreciated how quickly the order came in!
Happy but disappointed
Don't get me wrong. I love my ring. The seller took a lot of time to help me create the engagement ring of my dreams. The ring also turned out absolutely gorgeous. HOWEVER The ring is now worn for roughly 3weeks with only NORMAL DAILY USE and it already has a chip in it. Yes it was a conscious decision to not get a gold-ring due to them being quite expensive. However we still paid roughly 400€(!!) for a ring that only stayed spotless for 3weeks. Honestly quite the disappointment.
Great customer service
Customer service has always responded very quickly to all my questions and concerns. They are also very kind and willing to work with me on all things.
Wedding band
I got an enhancer to make my engagement ring stand out and the customer service was great, the delivery was great, and when I got the product it fit perfectly with my ring. Very happy with purchase
Quality ring for reasonable price
Quality, responsive with asking and answering questions thru email.
Beautiful rings
I love that quality and designs of the rings. And with coupons very very fair price. Customer Service is great. My only wish is that the engraving were a little bigger but I understand alot of the rings are slim. Thank you for making all my friends happy
Luxury purchase online
Reassuring emails; accurate upgrades; ring just like the photos
The ring is beautiful
The ring is beautiful, everything we ever could've wanted it to be.