When I received the battery the voltage…
When o received the battery the voltage was a zero voltage worried that it wouldn’t come back thank god it did
About LiTime
Data updated- Website
- litime.com
- Category
- Construction & Manufacturing
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 439 reviews
- Replies to negative
- 75% (75/100)
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About this business
12V 100Ah SeriesRV Lithium BatteriesTrolling Motor Lithium BatteriesMarine Lithium BatteriesGolf Cart Lithium Batteries
Written by the business, not verified by us.Is LiTime legit?
LiTime (litime.com) has a 3.7 out of 5 rating on OK.one, based on 463 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. 67% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 75% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers consistently praise the simple ordering process, noting that products arrive promptly and are safely packaged for delivery. Users are particularly happy with the outstanding performance and reliability of the batteries during outdoor trips and daily use. Though some reviewers were not happy with shipping delays, experiencing prolonged waiting times and communication gaps regarding their orders. A few other people also noted difficulties during the return process, or received items that required extra support and troubleshooting. Additionally, a small group of consumers mentioned facing challenges when trying to get refunds or resolving discrepancies.
Auto-generated from all reviews of this business. For reference only.What people say
products came quickly
products came quickly. but was a little hard to buy credit card co kept refusing to allow had to use paym pal.
Seem reliable l e and strong
So far, so good. Have 4 100 amp batteries on my boat
waiting on answer for 6 month warranty.
Reply from LiTime2026-08-27
Hi StriblingOle, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team
40 amp dc to dc charger is not ready for…
40 amp dc to dc charger is not ready for prime time. Needs a delay of 10 to 15 seconds so it doesnt fault. Mine does not work no matter what I do on 40 amps. Only works in 20 amps if I shut down ac before I turn off engine...a 12 valve cummins diesel. A delay would take care of that. If I dont turn off the ac before starting ac and engine doesnt leave enough amps for the dc to dc start charging so I dont turn on the ac until after the truck has been running, the the charger does not fault. If I forget and leave ac on, i had to crawl into the back of my truck and disconnect the anderson plug to reset it. Again, the 40 amp side does not work. The shore or grid powered charger works and the 2k inverter works. The tech person suggested I run a wire from D+to acc so when the key is turned on all the accessories are deactivated while the starter is engaged. We are going on vacation soon for a month. I have spent the last week and a half crawling in and out of the pu bed shell, in 95° heat trying different combinations to get the dc to dc charger working and also employing an automotive restoration guy. This is way too finicky. Im running a 5 amp fridge that runs 20 minutes total every hour all day while driving and over night while sleeping with nowhere to plug in to the grid. So, recharging has to happen while driving.
Reply from LiTime2026-08-27
Hi Wichita, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team
Good customer service
Good customer service, on time, good product.
Have not owned it long enough for an…
Have not owned it long enough for an honest review
Reply from LiTime2026-08-21
Hi Bob, Thank you for your feedback and for choosing LiTime. We’re glad to hear your product is ready to use and hope it performs well once you have the chance to fully test it. If you need any assistance, our support team is always here to help. We look forward to hearing about your experience. Best regards, Customer Support Team
Horrible customer service service.
This was a little overwhelming with the amount of options. Didn't want to cause a fire . Called customer service and they obviously didn't know anything about your product.Return process was a hassle with starting with pictures. Won't use won't buy again and with spread the news you just heard . Completely unhappy.
Reply from LiTime2026-08-14
Hi Jame, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team
Return Process is Terrible
I returned a battery charger that I had bought in error. The charger was unused. After a very lenghly and detailed return process the charger was recieved by their warehouse on 7-6-26. It is now 8-12-26 and Litime says thier warehouse is too busy to process refund and I should just patiently wait. Also the product was supposed to have "free returns" but Litime charged a fee of $20. Now I am beginning to wonder if I will ever recieve a refund. I am happy with the batteries and charger I have purchased from Litime in the past but you better hope you dont have to return anything.
Reply from LiTime2026-08-14
Hi Phil, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team
Product delivered as promised
Delivered as promised and much easier to buy than leave a review
fast delivery
fast delivery, ive only used battery and charger once so far so good. i bought both items to replace dakota lithium battery and charger, which by the way i am 3 months in trying to use their warranty and get items replaced. if there is something of more importance after making a good product for customers it is taking care of that customer when problems arise.
Return refund received
I ordered the incorrect battery and had to return it. There were some hoops to jump through, and FEDEX was a pain in the neck to deal with- not LiTimes fault but still very annoying. Eventually I did get my 100% refund but not without some help from Belen. The return process could use some refinement. Thank you
Reply from LiTime2026-08-14
Hi Timothy, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team
A SIMPLE ORDER WITH A DELIVERY TIME OF…
A SIMPLE ORDER WITH A DELIVERY TIME OF 2-5 DAYS, TOOK 2 WEEKS AND TO MANY BULLSHIT EXCUSES AND NO CARE TO MAKE IT RIGHT WITH OVER 5 WAREHOUSES, SPECIALLY ONE CLOSER.
Reply from LiTime2026-08-07
Hi Robert, We're sorry to hear about the delay with your delivery and understand how frustrating that can be. Due to factors such as carrier processing or external conditions, there may occasionally be delays in transit or tracking updates. Please feel free to contact our support team at [email protected] with your order details so we can check the status and assist you further. We appreciate your patience and understanding. Best regards, Customer Support Team
Very good batteries.
Very good batteries that work as described. However, the App doesn’t allow me to build a 1S2P system. I hope to resolve that with help from your technical support.
I needed a extra battery and having one…
I needed a extra battery and having one with Bluetooth was a added bonus.
The 165ah battery driving a 55 trolling…
The 165ah battery driving a 55 trolling motor didn’t last near as long as I thought it would. Only one day at 1.5 mph in a light 14’ aluminum boat. A little disappointed
Reply from LiTime2026-07-31
Hi Stephen, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team
No UL 1973 Listing
I thought that the 320 AH Mini Self Heating lithium batteries I bought were UL 1973 listed. They were delivered to me and then a few weeks later I find out that Li Time no longer says they are UL listed. So I spent close to $1500 for batteries that do not meet the UL standard. I really wanted the mini form factor because these batteries will fit in the only space I have in my RV. Everything about Li Time in terms of ordering, shipping, etc went well and I like the size of the batteries. BUT, now I have to worry about them because it turns out they are not UL listed. Safety is the most important consideration and I feel Li Time really let me down.
Reply from LiTime2026-07-31
Hi Jeff, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team
Horrible customer service.
Reply from LiTime2026-07-31
Hi Tom, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team
why can't you arrange the return
why can't you arrange the return? It's been a week since I jumped through all the hoops.
Reply from LiTime2026-07-31
Hi Kym, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team
I purchased this battery for my semi…
I purchased this battery for my semi truck, and I’m very disappointed and frustrated with it. The battery behaves unpredictably and seems to discharge on its own. Sometimes the capacity stays the same, and other times the state of charge drops significantly within just 30–40 minutes, even without any obvious reason. It feels like the battery has a mind of its own, making it impossible to rely on it.
Reply from LiTime2026-07-31
Hi Andrei, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team