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Construction & Manufacturing

LiTime

ClaimedCollecting reviews

463 reviews

3.7463 reviews
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About LiTime

Data updated
Website
litime.com
Category
Construction & Manufacturing
Location
China
Status
Unclaimed
Last 12 months
439 reviews
Replies to negative
75% (75/100)
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About this business

12V 100Ah SeriesRV Lithium BatteriesTrolling Motor Lithium BatteriesMarine Lithium BatteriesGolf Cart Lithium Batteries

Written by the business, not verified by us.

Is LiTime legit?

LiTime (litime.com) has a 3.7 out of 5 rating on OK.one, based on 463 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. 67% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 75% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the simple ordering process, noting that products arrive promptly and are safely packaged for delivery. Users are particularly happy with the outstanding performance and reliability of the batteries during outdoor trips and daily use. Though some reviewers were not happy with shipping delays, experiencing prolonged waiting times and communication gaps regarding their orders. A few other people also noted difficulties during the return process, or received items that required extra support and troubleshooting. Additionally, a small group of consumers mentioned facing challenges when trying to get refunds or resolving discrepancies.

Auto-generated from all reviews of this business. For reference only.

What people say

My refund has took a while to get back.

Reply from LiTime2026-09-04

Hi Curtis, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team

I made a purchase on a charger returned…

I made a purchase on a charger returned it said would be returned with in 10 business days it has been 17 days now no refund

Reply from LiTime2026-09-04

Hi Curtis, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team

Well battery works but the control…

Well battery works but the control screen/display doesn’t turn on but when it does it just flashes the whole time.

Reply from LiTime2026-09-07

Hi Grant, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team

LiTime is legit and is there if you need further assitance.Well i had to send one back as the amp…

Well i had to send one back as the amp hours were to low, and buy one with double the amp hours. LiTime took battery back and refunded me with no problems. To be honost, i cant give review on use of larger amp battery, as havent used yet,as i am repowering main engine and taking my time.

[Updated] Buyer beware

Updated: LiTime reached out and made the return whole. I'm still knocking a star for being unwilling to do the refund outright at the time their service center was engaged. Overall though, I am pleased with quality the LifePo4 battery itself. ------------------------- Original Post: I made a sizeable purchase. The battery charger I purchased stated in the physical manual (after receiving it) that you cannot leave it plugged into the battery long term. This documentation wasn't anywhere on the website. "So be it" I thought, "I'll just just do a return." Well, it seems that even LiTime classifies this as a return for 'personal reasons' or something to that effect. And charges you a $23 restock fee. When it was clearly an issue of lacking documentation on the site (as confirmed over email by LiTime). I can't get behind a company that doesn't make things right. I'll be steering clear in the future, and warning others as to how LiTime does business. Enjoy the $23