About LiTime
Data updated- Website
- litime.com
- Category
- Construction & Manufacturing
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 439 reviews
- Replies to negative
- 75% (75/100)
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About this business
12V 100Ah SeriesRV Lithium BatteriesTrolling Motor Lithium BatteriesMarine Lithium BatteriesGolf Cart Lithium Batteries
Written by the business, not verified by us.Is LiTime legit?
LiTime (litime.com) has a 3.7 out of 5 rating on OK.one, based on 463 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. 67% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 75% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers consistently praise the simple ordering process, noting that products arrive promptly and are safely packaged for delivery. Users are particularly happy with the outstanding performance and reliability of the batteries during outdoor trips and daily use. Though some reviewers were not happy with shipping delays, experiencing prolonged waiting times and communication gaps regarding their orders. A few other people also noted difficulties during the return process, or received items that required extra support and troubleshooting. Additionally, a small group of consumers mentioned facing challenges when trying to get refunds or resolving discrepancies.
Auto-generated from all reviews of this business. For reference only.What people say
CAN NOT REGISTER WARRANTY
Saturday was supposed to be delivered…
Saturday was supposed to be delivered and now it’s Monday 10:32 and still nothing!!!
The information booklets are lacking.
Unable to register product or use app
The shipping and delivery of package and the tracking were great! However, when it came time to load the app, there were problems the app would not send me an email to get a code... Also I was unable to register my product as I do not have instructions on where to find the serial number.The battery is already mounted in my boat.Now I am unable to use bluetooth
Satisfied results after initial shipping issue
There were problems in the shipment of my original order of a used battery they sell with warranty. I will say that customer service was easy to reach and we're sympathetic to The shipment issue. It took a few days but they notified me that they would be sending me a new battery in replacement of the one that failed ship.
Ordering was very easy
Ordering was very easy. Delivery and communication of date item shipped was not clear and concise.
Bough it Becouse it was a good price
Bough it Becouse it was a good price. Would like to change out my trolling motor battery with a 100 ah lithium but the price is still to high
165Ah DeepCycle Marine
Price of battery that was recommended to buy had a price increase before I was able to go on line and purchase. Other than that service was great!
My battery was sent to the wrong…
My battery was sent to the wrong address. No effort to find who got it and no photo or sign off on who has it. This was to be my third battery from you guys but I’m very disappointed.
Easy Ordering
Ease of ordering from website. Received an email from Li Time to let me know the product I wanted to order was back in stock.
My order of a week ago still hasn't…
My order of a week ago still hasn't shipped from Carrolton, TX
Needing to download the Shop App to get…
Needing to download the Shop App to get automatic tracking was annoying.
Battery not shipped in time
I have yet to receive my battery and it hasn’t even left the facility it was supposed to be shipped from.
The item came to me broken
The item came to me broken. I will now have to go to the difficulty of figuring out how to return the battery box. The box looked like it had been opened when it arrived. Before even opening I took a picture of the box. Almost like it was a return item and they mailed it on out to the next customer, me. The lid latch was broken on one side. Not too happy with the experience. Also took a good while to arrive ,but I’ll give them a pass on that . A blizzard rolled in up north and surely delayed travel, so not their fault.
Your tracking service sucks
Female receiver shallow
The battery appears to be built well. It is lightweight. It properly absorbed a charge when charged. The reason for four stars instead of five is due to the attachment bolts. It is a bolt rather than a lug. The female part on the battery is not very deep. I had to outsource other bolts due to what was provided was too short.
Poor Tech support
Poor Tech support I gave only 3 stars because of you technical support. Having your inquiries routed to a non technical individual who can only give you answers from a scripted format is not "Technical" support! I came very close to cancelling my business with LiTime after realizing your company was not going to support my technical questions. New Lithium technology comes with many un-answered questions from your consumers. Every other aspect of your website, purchasing and product delivery was exceptional!
Battery arrived quickly
Battery arrived quickly. Charger didn’t arrive for almost a week later. Battery couldn’t be used until fully charged. Arrived at 3% for shipping purposes