Ljmcardiagnostics

Musammat ZubaidaUnited Arab Emirates · 3 reviews · Experienced 2025-12-13 · Posted 2025-12-13

It has been very very helpful with some…

It has been very very helpful with some amazing people.

Fast delivery and great communication.

mechanic here is top notch

mechanic here is top notch. They really know their stuff and walk you through exactly what needs to be done. Didnt feel like they were trying to oversell me on anything I didn't need. Overall, great service.

Mike StevensUnited Kingdom · 1 review · Experienced 2025-04-12 · Posted 2025-04-23

Purchased the Icarsoft MB3.0 based on…

Purchased the Icarsoft MB3.0 based on the advertised functional abilities listed on the website. Unfortunately, my vehicle is, in fact, not supported for the intended functions. I have emailed and messaged numerous times and have been totally ignored. I contacted tech support at Icarsoft in USA who requested log files, which I sent and have heard nothing back either. I have now sent the unit back via tacked postage and await a refund. As every product I purchase online, I used my credit card so will pass the case to them if a refund is not forthcoming by further stonewalling. Purchased with your credit card folks! You have been warned!!

Craig United Kingdom · 16 reviews · Verified · Experienced 2025-03-31 · Posted 2025-04-15

GREAT ITEM ARRIVED QUICK EASY TO FIT…

GREAT ITEM ARRIVED QUICK EASY TO FIT DOES THE JOB

Lowest price available

Lowest price available, new item as described, fast delivery.

Excellent product with speedy…

Excellent product with speedy delivery!!!!

Great prompt delivery

Great prompt delivery Used this product before

Great product does what is says and…

Great product does what is says and when phoned up the customer service was great 5stars from me.

Fast delivery

Fast delivery . Perfect condition item Thanks

I ordered the wrong model and then…

I ordered the wrong model and then realised a few hours later . I contacted the company and they were really good cancelled my original order and reordered I revived my package day & half later 👍

Easy to order and fast delivery

I purchased an iCarsoft LR v2.0 car diagnostics tool. It was at a great price and the ordering was simple. It was delivered within 2 working days of my order

MikeUnited Kingdom · 35 reviews · Verified · Experienced 2025-02-04 · Posted 2025-02-14

Very quick delivery

Very quick delivery, it arrived before ETA and the item was securely packaged. It was easy to find the product I wanted. Excellent service.

Prompt delivery

Prompt delivery. Great piece of kit.

Communication issue in initially contacting a customer service rep

I did initially have trouble getting through to the number (listed by a Google search) but that seems to now be fixed. I also could not get anyone to respond on a chat session to talk about an issue with a scanner I had bought but I understand that the team was short staffed that day. Maybe just add a message to your chat platform next time? The positive story about LJM is that I had a really good interaction with Beth who managed to resolve my issue in a timely manner with the very good customer service she gave. Issues do crop up from time to time and it really is the putting right that counts. Thank you Beth!

Great customer service 💯

Really good description of tool .fast…

Really good description of tool .fast delivery . Machine does exactly as advertised

Order arrived as it should

Order arrived as it should. Right item and on time

Great so far.

Delivered promptly. Just waiting for the car to play up again to try it out. So far so good. Update…car engine management light on, DPF showing full and into limp mode. Icarsoft unit cleared all in a few minutes. Excellent piece of kit which has already paid for itself. 👍

I bought the iCarsoft EU Pro from LJM…

I bought the iCarsoft EU Pro from LJM Car Diagnostics, and I’m really pleased with the product and service. The tool works great, saved me a trip to the garage, and it paid for itself already. Delivery was fast, communication was excellent, and they answered all my questions quickly. Overall, a reliable company with good products—highly recommend!