New to this company I appreciated the phone call to verify…
I appreciated the phone call to verify my order prior to shipping it to me! Great customer service!
About Lotz Outdoors
Data updated- Website
- lotzoutdoors.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 65 reviews
- Replies to negative
- 100% (1/1)
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Is Lotz Outdoors legit?
Lotz Outdoors (lotzoutdoors.com) has a 4.8 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
My conversation was very pleasant
My conversation was very pleasant. I’m very happy with the product so far.
This company cares about customer…
This company cares about customer service.
Quality Products and a Great Company.
Just what I wanted at a great price and delivered fast. Quality company and quality products as well.
Great customer service and product
Great customer service and product! We made a small ordering mistake and they got right back to us and went out of their way to help and resolve for us. We look forward to working with this business for our RV parts in the future.
Sizing Problems and Returns
I had some problems with my sizing and believed I had the right ones. I worked with Martin and he helped me not just with returns but went above and beyond in his situation. I can't recommend enough the generosity I was shown, I've recommended to friends and would consider if in the market for climbing shoes!!
Ordered my item on May 26th
Ordered my item on May 26th. Shipping label created immediately. Item sat for 8 days. No activity. Finally called Lotz Outdoors and spoke to Martin. Martin said he would find out what was going in with the vendor and call.me back. Didn't call me back. I called a second time and asked for a refund. That didn't happen. Ask for an email and proof of refund. Still waiting for that to happen. If Martin would communicate and return emails or calls, I would be patient. Finally did a charge back with my bank. Wouldnt recommended this business.
Reply from Lotz Outdoors2026-06-06
Hi Brad, I am sorry that we did not meet your expectations. Unfortunately, we were unable to fulfill the order as expected. Once it became clear there was an issue with the shipment, we canceled the order and issued a full refund. Written confirmation of the refund was sent on June 4, and additional refund confirmations, including a refund receipt, were subsequently sent. I understand your frustration and regret that we were unable to complete the order successfully. Martin Lotz III Owner, Lotz Outdoors
Fast shipping and product was as…
Fast shipping and product was as described.
Reply from Lotz Outdoors2026-06-06
We're glad to hear your order arrived quickly and that everything was exactly as described. We appreciate your order and are grateful to be a small part of your next day at the range. THis was a new product for us so please send us some range day photos if you get a chance. Thank you again for your business, and we look forward to serving you again.
A great durable product.
Reply from Lotz Outdoors2026-06-06
We're glad to hear you're happy with your purchase and found it to be a durable product. We hope you land a memorable catch, we'd love to see a photo.
Fast delivery
Fast delivery, reliable product at a good price!
Great product
Responsive Customer Service
My order arrived slightly later than the provided estimated. However, the company explained that the delay was because the item shipped from their warehouse in Utah instead of Pennsylvania. Overall, customer service was responsive and the item in my order arrived in good condition and as advertised .
Reply from Lotz Outdoors2026-06-06
Thank you for taking the time to leave a review and for your patience with the shipping delay. We appreciate your understanding that the item shipped from a different warehouse and resulted in additional transit time. While we always strive to meet our estimated delivery times, occasionally logistics don't go exactly as planned. I'm glad to hear the item arrived in good condition and met your expectations. Thank you for choosing Lotz Outdoors, and we look forward to serving you again in the future.
Communication and prompt delivery.
Great communication
Lotz Outdoors had the Warne picatinny rings I needed for my new rifle
The Warne Maxima Horizontal PA Scope Rings Matte Black 1 in. Medium look great. I have not found the time to install them on my new Wilson Combat NULA 20 rifle in 358 Winchester equipped with a picatinny base. Great price, prompt and well packed shipment. Great update communication during shipment!
Great on-line shopping platform, value, shipping and communication!
Great on-line shopping platform, had what I wanted in stock, good pricing and value, prompt well packed shipment and great communication, follow up and tracking.
Great service
Every one there was a big help.
The ease and simplicity and the speedy…
The ease and simplicity and the speedy delivery
Martin was very helpful
Martin was very helpful. Made sure I was happy with the transaction. Love my fridge.